Read Our Recent Reviews

As usual great service. Todd was very helpful, kept giving me updates while I waited. Even got a complimentary car wash!

I bought my 2014 Jeep last year, and it was one of the best experiences. Since then I’ve used the service center for preventative maintenance and a few other things. I can’t say enough about the team in a service department especially Patti. I can honestly say that this is one of the most trustworthy places I’ve ever been to, especially when it comes to a dealership. You definitely have captured a lifelong customer on all aspects.

Oil change and tire rotation. Timely. Service manager Patty is fantastic.

Very timely did a great job very Satis

Exceptional Service and an Unbeatable Experience! I recently had the pleasure of purchasing a vehicle from Palmen and I can confidently say it was the best car-buying experience I’ve ever had! From the moment I walked through the doors, I was greeted with warm smiles and genuine hospitality. The team at Palmen truly goes above and beyond to ensure every customer feels valued. My salesperson, Tim , was incredibly knowledgeable, patient, and attentive. They took the time to understand my needs, answered all my questions, and never pressured me into making a decision. The entire process—was seamless and stress-free. What really set this dealership apart was their commitment to transparency and customer satisfaction. If you’re looking for a dealership that truly puts customers first, look no further than palmen! Their outstanding service, professionalism, and dedication to excellence make them the best in the business. I’ll definitely be recommending them to family and friends and will return for future purchases! ⭐️⭐️⭐️⭐️⭐️ Highly recommend!

A-1 all the way. Friendly and works with you during the entire buying process. I have been buying from Palmen for over 30 years.

Palmen Racine is the only place I will purchase my vehicles! From the amazing sales experience I’ve had to the fast & courteous service experience, this is the only dealership I trust!

Todd is amazing!! Great service!

Chris went beyond what was expected and showed me some extra things I didn’t know.

Great customer service from the time I walked into the door. Service department explained things well, gave an estimated time for the work to be done and answered all my questions

Solid service department, and parts that fit correctly.

Excellent experience every time. Patti in the service department is amazing to deal with.

The staff were extremely helpful, kind and educational and my vehicle.

Great people,Tim is an awesome salesman

If I am being completely honest we came in with poor credit after some unfortunate life events and in the process of getting back on our feet. We were feeling a little hopeless since we had been turned away from many dealerships, offered vehicles that had a lot of miles, were unsafe for little kids, or wanted an insane amount of money down. Palmen was our last shot, we drove off with a “new to us” Bronco with 48,000 miles and we couldn't be more happy with it! Darrell and Steve were phenomenal and straight forward with us in the best way. They gave us great advice once we get things back in order and we will always come back to Palmen and send people their way. Thanks for being there for us during a tough time Darrell and Steve!

This entire dealership is amazing. From start to finish when ordering our new Jeep, the sales staff were professional, kind, patient and kept us updated through delivery. I just had the first oil change and Wally did not disappoint. From his first “hello” he was welcoming and knowledgeable and so very kind. We have told our friends and family that Palmen is THE place to look first for a car.

I had Todd as my dodge rep, and I’ve dealt with him in the past. Each time has been nothing less than stellar. As far as the speed of the service goes, the mechanics had me back on the road in less than 24 hrs (I was fortunate they had the parts in stock) and I was not nickel and dimed. If you own a dodge and don’t have a lift to do your own repairs, then this is where you should be going.

We work with Patti in the service department and she is fantastic. Always works to get and keep our vehicles in top shape. Highly recommend working w Patti and Palmen’s.

Fast and efficient But have problem. No loaner cars available this isn’t right I have Platinum service contract with you. I’m wondering how many cars you have available? Apparently not enough. Maybe enlarge your fleet to service your customers. Real come on, I’m sure I’m not the 1st customer who has been turned away, trying to find a rental car. Maybe add on a rental service on your property? or use one of the used cars on lot. I’m thankful for the valet service home and back. Thank you

Really Nice People. Quick Service and Clean Place.

As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!

First rate experience once again taking my truck in for service. Thank you to everyone there! Jerry

First rate experience once again taking my truck in for service. Thank you to everyone there! Jerry

They handled my oil change very quickly and did excellent work.

Had a wonderful experience at the dealership. This is the third vehicle I bought from palmen. Between Vince and Marcus and Matt they got me exactly the price that I needed per month I drove off in a brand new 2024 Jeep Grand Cherokee! Beautiful!!! Everything about it exceeded my expectations. Thanks so much you guys, and don't forget Margaret!

I couldn't have picked a better, more friendly and professional place than Palmen CJDR for my new car. Thanks to Steven and Matt for being so accommodating.

Awesome experience.

Came to this dealership from out of town after my car was totaled. Hands down the best experience in purchasing a vehicle. Their approach was night and day in comparison to a Milwaukee dealership I had also gone to. I really can’t thank Sergio, Calvin and Steve for all of their help in walking me through the purchase of my jeep from selecting the right car to the financing. I didn’t know purchasing a vehicle could be such a breeze and fun! The fact that I remember everyone’s name says a lot about the impression they made. Highly recommend this dealership.

Had our scheduled service completed today. Everything went smoothly and we are very pleased. Patty O was great and she is a pleasure to work with. Overall very satisfied with them.

Great service and fast buying process.

Demetrios was exceptional to work with when buying my pre-owned 2020 Jeep Grand Cherokee. He was available and accommodating with all of our questions and requests, and we were able to come to an agreement that worked for us. I never felt pressured and am SO happy with my new Jeep! Definitely would recommend Demetrios if you are looking to purchase a new or new-to-you vehicle.

Had an oil change and tire rotation as well as a low tire check Patty the service technician was friendly and took very good care of me and my jeep. She was outstanding

We love Palmen! Best service and experience! Clay and Bob did not disappoint!

Patty was superb, the work done right, and lower price than quored.

Quick service! Todd was great answered all my questions 10/10 recommend!

Very professional as always. Very kind and courteous. Very satisfied.

Outstanding service. Vince G is exceptional and professional. Highly recommend

Great service! Friendly and knowledgeable staff.

Palmen Racine is great! Bought two vehicles from them and they never give me any problems. Service is excellent every time!

Great service dept especially my service writer Patti. On a scale of 1to 10 I would definitely give her the best a 10. Keep up the good work Patti.

The service rep was very kind and pleasant to work with. He made sure that I had all the information to determine what service I needed.

Had an appt to replace the tires on the truck as they were due. 4 new tires and wheel alignment and all is great. Can’t say enough about the friendly and professional service provided by Palmen CDJR. I’ll be back for my next service. I highly recommend them.

They took care of everything asked of them very quick

Patty in service has always been amazing. They never try to sell repairs I do not need. I highly recommend them.

I’ve had an excellent experience working with Todd A, the service advisor at Palmen in Racine. He has been incredibly helpful throughout the entire process, from coordinating the paint work on my vehicle to handling routine service. Todd’s professionalism, clear communication, and attention to detail made everything smooth and stress-free. I highly recommend asking for him if you want top-notch service!

Had taken my car to two other places before . Wish I took it here first. My car has been out of Commission for a month now . It only took them ONE day to figure out what was wrong and had it ready the next day! Thank You Todd for keeping me updated and getting my jeep back on the road I appreciate everyone who worked on it and got it done quick

Great service experience.

Very nice experience. Car was done very fast

5 Stars for Palmen. I wanted it done correctly the 1st time. Palmen's team got it done fast and with competitive prices. Thank you guys and gals.

Great service tech Jen Quick turnaround. Fair price.

They always do a good job! They are very fast and the service inside is very good.

Patti O is a wonderful Service Advisor at Palmen. I have purchased multiple Jeeps and feel so comfortable with her when I need service. She makes sure everything is done correctly on my Wrangler and I appreciate all her hard work. I have trust in the mechanics and that is a nice feeling since I have a commute to Milwaukee. Everyone is friendly at Palmen. Thanks

Love Palmen. Haven't met once person that hasn't said "hello" to me in passing and all are extremely friendly at the Racine location. Patty is always so upbeat, super friendly and will explain the issues at hand with your vehicle in a patient and very easy to understand manner. Always has a smile and it seems like she's happy to see you again when you come in. I like working with Christian as well. Service has always been top quality on my Gladiator which I love, and they seem like they might really like it as well because they always give it great service when it comes in. Great job Racine location!!!

Bob was very professional and transparent during my truck purchase experience. The entire staff at Palmen of Racine is very pleasant to work with.

The guys a deal with the Parmann go above and beyond my whole family goes there I have been going there since I was young and I’m 52 years old we will go no where else they’re very honest and they go above and beyond to get the vehicle that fits your needs I’d never go anywhere else so pleased my family deals with Teddy And Vince but all are so good love this team at Palmen , not to mention Patti Pate field in the Motor department, her hugs are the best! Her attention with detail on my concerns, she goes above and beyond , I wouldn’t go any where else for my oil changes ect ty all so much for being you! Us Pillizzi’s love u

I really like the care and service from Patty. She is very efficient, always welcoming.

I had my truck in for a repair and I worked with Todd Atkinson. He was great to work with communication was excellent. The repair took awhile because they had to work with my extended warranty but Todd would call and give me updates and estimated time lines. I would definitely bring my vehicle back there for service.

Vince is so great to work with, Palmen is also great dealership to work with!

Wonderful customer service, very helpful and kind. I really appreciate the free shuttle service. Overall a great experience. Thank you!

Such a great experience. They did not push me in any way. They completed all the paperwork of the purchase in a very timely fashion.

Ok. So we Hellcat owners are a little fussy. I scheduled an oil change and “free” tire rotation. They were done in about an hour, as promised. They wanted to run it through the car wash; I declined. I said instead can you just wipe off the calipers? He hemmed & hawed a little bit but he agreed to have it done. You just can't get to the calipers with the wheels on, without moving the vehicle a few times to clean the Brembo brake pad dust off. He measured the tires, which were all even at 6/32nds", and asked "Do you still want us to rotate the tires?" I said yes, as I was hearing a slight ryhthmatic tire noise, plus the book calls for rotation at 42k. He also said it would be more expensive next visit, because it requires 8.4 quarts of oil, but this time he used a “coupon”, which kept it at the quoted price. And, of note, the specific brand and type of oil was not indicated on the worksheet. They wanted to change the air filter, for $59.95, but I told them I'd take care of that. I watched a video which tested 5 filters, and ordered a WIX filter from RockAuto for $33 shipped. This filter has the best combination of maximum airflow and filtering for the cost. When I got home, I checked the lug nut torque. The lowest was 75 lb./in., the highest was 120. Most were around 100. Book says 110-125. I drove it home and they settled in a little, which is normal. I'd rather drive it than have them drive it and recheck, plus I’ve used torque sticks and don’t trust them. I torqued the lug nuts to 120 lbs./in. To reiterate; We Hellcat owners are a bit fussy. So, it was an all around good experience, and I'll give them a B+. Thanks again, Rob Robinson. Update: When I got home, I checked the calipers. Still dirty. I really don’t think I was asking too much to wipe off the calipers while the wheels were off. Just wipe them off with an old shop towel. My air filter came in and I went to change it. They lost an air box hold down bolt and substituted a smaller one which was pushed into the hole!!! It WAS in there because I took the entire air box out to neutralize the salt buildup as it was a used vehicle from another dealership in July of 2023. I inquired at the dealership I purchased it from. They told me I’d have to order the entire air box assembly to get the four bolts which hold it securely which would cost me hundreds. I’ll have to re-score them at C-.

I really like this dealership. Todd was a very kind and sweet man. The waiting area is always clean and well stocked with coffees and snacks.

Bob and Tim were fabulous to work with in helping me buy my wagoneer! Thank you so much !

Our service advisor Patti was amazing!!! Knowledgeable, helpful and friendly. Never had issues with the work done on our vehicle at Palmen and will drive the 50 mins for the service alone.

Friendly, comfortable waiting area with great snacks, wait time to have service completed was pleasantly short

Patty is the best

Great Service

I called about the smaller batteries for my Jeep and he got me in right away and less then 30 minutes I was out the door

Good attention and efficient, They also tell you in advance and professionally the details that your car needs to be safe.

Professional and very good communication. Would recommend.

Palman Is The Best Dealership Peroid.The People That Work In The Service Department Should All Have Their Pay Increased.

Sergio is amazing!! I’m super happy with my purchase and I appreciate Sergio and Steve for helping me find a great car that is well within my budget. I will recommend them to anyone I know searching for a vehicle. God bless you both!

Service was efficient. They got my car done in 45 minutes.

Bob Zeihen is truly the best! Our family has purchased two cars from him in the last few months and he makes every step a breeze. Go see Bob, he will take care of you!

Very responsive, customer friendly, and professional service. Just what we need! - Mike

It was very easy working with Chuck Schovain on my purchase of a 2022 RAM 1500 Limited at Palmen Chrysler, Dodge, Jeep, and RAM. Chuck worked hard to get me the best deal possible and to keep me in the loop of the status of my custom ordered truck. 6/5/2024. Had an oil change and recall service appointment this morning. The service department was very efficient, friendly, and knowledgeable. They also answered several of my questions on screen settings and adjustments. The pricing was fair. 8/13/2024. Had a recall service on my 2022 Ram 1500 yesterday. Scheduling the appointment was easy, and I was able to confirm an appointment within two days of calling. The recall service appointment was friendly and quick. I was in and out within an hour. I was kept updated on the service by text, and the waiting area was pleasant. I have always been pleased with the sales and service staff at Palmen. The only thing I miss is my salesman of many years who has since retired. This salesman relationship goes back many years as I coached Chuck in football his freshmen year of high school.

Came in to look at a jeep and worked with Josh and Sergio. Was my first big purchase and was so nervous and they made my experience so easy and were absolutely amazing.! Can’t thank them enough for everything they did for me!

Best car purchasing experience I have had! Everyone I worked with was very helpful and nice.

Pati is the absolute best! She knows how to take care of people, and their vehicles! Trust me folks if you need Chrysler or Ram service, Patti and her team of experts will get you right!

Fast service and people treat you nicely.

Everyone was kind and informative. Short wait time. Very happy.

They were friendly and extremely helpful. Customer service still survives here

treated great

Toke care of the recall on the ABS breakers plus did a 21 point inspection

I recently purchased a vehicle from Racine Palmen. I was referred to salesman Bob Zeihen. I could not be more pleased with the experience. From the consultation to the final sale, Bob was great. He was courteous, and professional. He listened to my needs for the purchase, and was very informative of the process. My family has been doing business with Bob for years. He is now my “car guy” for the future! I recommend Bob Zeihen for anyone who is looking to purchase a new, or used vehicle.

The team was great in my oil change and letting me know changes to consider for my next visit.

Thank you so much to both Patti's for taking such good care of my Wrangler and me, and always being a warm, friendly and welcoming face any time I need service. You definitely make a difference. I also want to thank Custom Car Care in Sturtevant for the beautiful paint and work on my Jeep.

Fast, friendly and efficient service from the people in the service sign in area.

I had my Chrysler 300 there for repairs, excellent staff & service, they took good care of me right away, I highly recommend

Great service! They took my Jeep in over a holiday weekend and kept me informed as they identified the problem and while they were fixing the problem. Christian provided prompt customer service and sent a courtesy car to pick me up when my Jeep was ready. Overall very good experience!!!

Continual Great Service. No issues whatsoever

My salesman, Vince Gedgaudas, was very nice and took the time to explain the lease option and the features of the car. Everyone at the dealership was friendly and polite. The paperwork was handled by Steve, I don't remember his last name, quickly and efficiently.

Great experience!

I was having some issue with my car and i bring it here everthing went smoothly and Mr Todd Atkinson is a great service advisor

I had a great Experience, everyone was very helpful. Even the one that gave me a ride home.

very good experience with Vince

Great job from Patti and service personnel

Awesome service from Callvin...great communication.

Great service and great staff