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Darion Howlett was a fantastic, friendly, and helpful sales consultant. Buy your next car through him!
Incredible work~ and so fast!
Sergio is excellent!! Very friendly! Great salesman! 3rd car I have bought from Palmen without any issues!! Thank you
You guys do great job
Very professional
Patti is the best service very good.
Patty and the Service team at Palmen are the absolute best! Fast, responsive and fair. You can't ask for a better team to look after your vehicle. I am on my third Jeep and I love it!
Easy, unpressured, and clear details made "my first" car purchase fun and enjoyable!!! I let my husband pick the color!!!
Thanks to everyone at Palmen with the overwhelming service and helpfulness during the purchase of a new 2026 Ram
Great service very knowledgeable well trained people ,easy to work with, and keep you informed of the progress.
Chris in service was great from start to finish. Easy check in and check out experience. Recommend 100%
Great service, great people at Palmen in Racine! Thank You!
Awesome to work with! Special shout-out to Darion Howlett. I reached out to Darion about a vehicle we were interested in and was upfront that I was looking for the bottom-dollar, best possible price. We were ready to stop shopping around and going back and forth with different dealers over numbers, and Darion delivered! He was able to get us by far the best price on our new 2026 Grand Wagoneer. He had everything ready to go, was extremely friendly and professional, and most importantly, he actually listened to what I wanted. Thank you, Darion, for making the process so easy and providing such awesome service. We truly appreciate it
Great
We were able to purchase a very nice and well cared for Pacifica and all aspects of the purchase were handled very well and professionally. The friendliness and no pressure to purchase any additional add- ons was much appreciated.
I recently purchased a 2026 Ram 2500 from Palmen and had a great experience from start to finish. My sales consultant, Joe Sabala, made the entire process straightforward, honest and easy—there was no pressure or runaround. Wolfgang was equally great to work with during financing and explained everything clearly. I’d gladly recommend Joe, Wolfgang and the Palmen team to anyone looking for a smooth and trustworthy vehicle-buying experience.
Went in for an oil change and tire rotation. They took my vehicle right away and finished up quite fast. All employees were extremely friendly and courteous. Thank you for such a pleasant experience.
If you looking to purchase a car stop by Palmen Racine see Steven Kelekian Great sales man no extra pressure very knowledgeable all my question was answered throughout the buying process. Very Friendly
Patty in service has been great to deal with for the last almost 5 years . Dont deal with anyone else. Parts Dept also easy to deal with and Very helpful.
Called dealership and told them I had a four hour drive and needed more info on truck prior to making the journey. They FaceTimed a call with me so I could see and hear the info I wanted to know about. Everything they advertised and told me was absolutely accurate. Once I showed up it was an easy paperwork transaction and I was out the door efficiently. There was no pressure from them on service agreements or any other part of the sale. They were completely transparent and honest. I will definitely by from them again. Great staff , great management.
Service was excellent, engine problem was diagnosed and totally corrected and car return to me within 24 hours.
Found the problem and fixed it.
Outstanding support for second purchase this year with Steven Kelekian as sales consultant and Mike Jansen for sales manager.
Tim was very knowledgeable and helpful showing me some very nice dodge rams . I would recommend working with tim anyday !
They are always courteous and great service.
Great service! Friendly and knowledgeable staff.
Chris was wonderful to work with!
Prompt efficient and courteous In at 9:30am out by 10 a.m. free beverages and snacks
Very friendly and curtious. Easy scheduling for future maintenance that was recommended.
Patty is always updating me on status of vehicle!!! A+ for Palmen and Patty
As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!
Palman's service is one of the best places to service your vehicle. I was treated like a person not a number. If you want to be treated like a person stop by Palman.
Always have good experience at Palmen. Service Advisor Patti does a great job from checkin to check out!
Ron and his team are very good to work with. Always great service. Thanks Roland
My car brakes were locked and couldn’t move it. Chris at Palmen told me to call tow service, gave me the number, car was picked up and transported to Palmen. Chris kept me advised on the car progress. When done Chris sent the courtesy vehicle to pick me up to get my car. Very happy with the service and prompt care of my car. Thank you Chris
Amazing service! Dennis went above and beyond to fix a problem with my Gladiator (other dealerships just said to ignore it). Dennis kept me updated and explained the work performed perfectly. Finally after two years of dealing with the problem, it is fixed.
Steven Kelekian was absolutely amazing. I told him my needs and what I wanted. He made sure my needs were met and didn’t try selling me something I didn’t want. Thanks Steven! My new car is beautiful and I couldn’t thank you enough
The service staff at Palmen Racine was extremely helpful and knowledgeable. They kept in touch with me during the process, which was helpful in determining if I needed a loaner car. Patty was great to work with.
Awesome service department. They respect your time.
Patty was great
A very pleasant buying experience. All of my questions were answered professionally and I never felt pressured to buy. Angel was my salesman,and was professional, friendly,and I felt like he worked hard to make sure I received a fair deal. Wolfgang in finance was great. He answer every question I had and broke everything down for me so I knew exactly what I was paying for. I highly recommend them.
Just bought a new car. My salesman was Darion. He was excellent throughout the entire process. Best experience I have had buying a car.
This is my second Jeep I’ve bought from Palmen. Chuck and the entire staff have always been great to work with!
Excellent customer service!!
Great person (Tom)that helped with the sale. I would go back but have him help me all the way. Thanks
As always, this dealership is terrific in the way they treat and care for their customers
It’s a good place to go get you’re vehicle taken care of and it’s a good place to make sure everything is done up properly!!!
Easy transaction. Excellent communications and value
Excellent experience
Tim did me right again, thanks for hooking me up to a new ride!!! Vroom vroom REDNES, LOL
Steven has gone beyond what is needed to help me with my purchase.
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
Todd Atkinson did an awesome job @ making sure things went smoothly from the drop off to the pickup. Thank you again for the stellar work.
You folks have never let me down. I trust you.
Very timely did a great job very Satis
Everyone was helpful and took care of business.
Great Job on finding my issue after another mechanic put in a new engine . The turnaround was great .
I liked how i was greeted at my car. Checkbon was quick and efficient.
Very excellent service Very professionally
Best ever Jeff 😊😊😊😊😊 thank for my new Geand Cherokee 😃😃😃😃 had a great experience 😃
Great service
From start to finish , everything went smoothly. I was notified of the findings and an estimate was provided. I picked up the car today, and everything was done properly.Its nice to know that you can trust what they say. Everything was put back in an orderly manner Thanks for a great experience.
I had an awesome experience at Palmen in large part due to Darion Howlett! Darion was welcoming, knowledgeable, and personable making this process stress free and smooth! I highly recommend that anyone stopping in at Palmen in Racine, WI request Darion!!
Wonderful Experience. Great Dealership. They sold me and my husband our first really nice car. Didn’t try and push anything. I was greeted nicely and didn’t feel bombarded. They even gave my son a hot wheels car. Fair prices and easy transaction.
I am extremely pleased with the Service Department's professionalism and hospitality!
I'm an retired service manager. Palmen makes me comfortable and appreciated. A1 service .
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
I highly recommend your establishment to all needing assistance! ***** star service for all we encountered! Definitely will use again when there is a need! Dennis in service went above and beyond!
Jason and the team has done a wonderful job asap in getting my car fixed and going the extra mile to make sure that I was satisfied with the work and im happy to tell all my friends about this great place and should buy there next car or jeep from here.
Chris is always very accommodating and a pleasure to deal with as well as very informative on the progress of the work being done.
Had a recall notice They handled with ease very quickly
They fixed my pickup truck’s started fast when I was in a bind and needed help. They also Worked hard with me to figure out a warranty issue
Good experience. Work was done in a timely manner. Would use Palmen for repairs any time.
They went above and beyond for us. We went in just to look at one truck & we ended up buying 2 trucks! Our salesman Angel was outstanding and very patient with us even with the 1 million questions we had for him. I am extremely grateful for the experience we had and will definitely buy another vehicle with them in the future. Thanks again Angel at Palmen in Racine.
Rating: ⭐⭐⭐⭐⭐ (Would give 11/5 if the internet allowed it) If you are currently driving a 5th Gen Ram and it starts making a sound like a disgruntled poltergeist trapping itself in your rear axle, do not panic. Do not pull over and cry. Just pray you are within driving distance of this absolute sanctuary of horsepower. We were in the middle of a massive cross-country trek when our Ram 1500 decided to start playing us the song of its people from the rear end. It was a dark, stressful moment. Enter Shelly, the Service Manager and Jesse the Advisor. Jesse didn’t just look at our out-of-state plates and say, "We can fit you in next Tuesday." No. He told Shelly that we were travelers in distress. They looked destiny in the eye, and mobilized their forces. Shelly deployed one of her absolute top-tier, wizard-level technicians to perform an emergency evaluation. This tech didn’t just assess the noise; he expertly interrogated it with something called "Chassis Ears". Within what felt like three minutes, he had diagnosed the issue with the precision of a seasoned cardiac surgeon. They didn't just fix our truck; they saved our entire road trip from becoming an episode of a survival reality show. Epically amazing experience. Fast, professional, and genuinely empathetic to the plight of the road-weary traveler. If Shelly ever decides to run for public office, she has my vote. Get your truck serviced here, or regret it forever! Say hi to Jesse and let him cook! I hope Shelly will treat her team by reading this review aloud while sharing the "gifts" that come with good service. Very respectfully, Chris, Teresa, Droggo, and Khalesi
I needed my display screen replaced. I called for an appointment, got in right the very next day. Anticipated waiting several days for the new screen but was very pleasantly surprised when I received a call the very next day that it was in. Again, I was given an appointment the very next day. Chris was wonderful to work with and on top of my service the entire time.
Bob sales and John finance were great to work with and friendly.
Chris was super helpful with handling the repair issue with my jeep. Communicated every step of the way until it was complete. Very much appreciated.
Palmen dodge chrysler jeep dealership of racine Wis. is and has a trusted service department.
Exactly what I was expecting Nothing but the best those guys are awesome Jesse and the crew has that business cooking they get the job done and done right.💯Thank you guys 😊
Great communication from Steven. Excellent knowledge of the vehicle and features.
Easy to work with. Finance department explained everything clearly. Tim was helpful and friendly to work with.
The dealer has more vehicles than dealers I've been to. The sales person was knowledgeable and brought up Chrysler Pacifica to show features that I was asking about. The salesperson had provided great information and incentives when we asked and by comparison to other dealers I got somewhere else, decided to purchase it right off the bat. The sales manager also was very helpful when I asked for info about tax credit for the Pacifica Hybrid plug-in, and printed the info when I asked for details. Thanks for the great service from both. Also very accommodating to drive the van to our place when I mentioned I had a tight schedule for important meet. that eve. I rate this dealer and salesperson an A++ thid Thr
It was great easy and I'm very satisfied.
Todd is awesome i get all my fleet vehicles serviced with him and he is always like " Yes, bring it on over we can get you in". Thank you so much Todd your awesome
Made an appointment at Palmen Jeep to get some recalls taken care of. Not realizing there is a Palmen in Kenosha, I went to the one in Racine. Chris was fantastic and fit me right in. I felt like an idiot but he treated me kind and like it wasn’t a big deal. He didn’t turn me away and I am very grateful and happy with the attention he and the staff gave me. 10/10 will go back again!
Great experience once Dennis Mohammed (service advisor) took charge of my appointment. I arrived early. Don’t do that because I was made to wait until my appointment time before Dennis was assigned to me and took care of my appointment. Dennis was wonderful, personable, friendly, knowledgeable and made sure everything was done correctly. He even grabbed a coupon I had in the car and applied it to the invoice prior to taking me to check out. Service was done in a timely manner. I will be booking any service with Dennis from now on. First time at PALMEN as we’re new to Wisconsin, and despite the initial hiccup with another service advisor I will be bringing my Jeep back there for service. Thank you, Dennis for a good experience.
Service was timely and efficiently done.
It was great easy and I'm very satisfied.
Smart and efficient people in the Service Department. I follow their recommendations and advice. Pushing a 100 thousand miles on my Grand Cherokee with no major problems.
As much as I dread having to buy a new car, Bob made it a positive experience for me. In 2 hours I was able to buy a new car, trade my old one in, and drive away with my new car. Bob was kind, no high pressure, which I appreciate. He connected my phone to the car and had changed my license plates over to the new car. Thanks Bob for making buying a new car easy and smooth.
Great experience. Darian was a great.
Tim was real smooth, patient, knowledgeable and he wasn't pushy. Himself and the dealership made things happen and in a timely manner.
I like the service dept. I get peace of mind knowing my Jeep Grand Cherokee is maintained properly and done correctly. Service staff is always friendly and thorough with maintenance. They don’t push unnecessary maintenance on you and walk you through the service. The pricing is affordable and the service is top notch. I will keep coming here.
Yesterday I took my vehicle in for oil change and tire rotation. Jesse Stoehr was great to work with. I had a great experience overall. Thank You!
The Service department is always helpful and friendly.
Excellent Survice
Great job, exactly what I was looking for, in stocks, cleanup and looking good, willing to negotiate, thanks again
Dennis was great!
I absolutely loved the whole service team. They fixed up my 2017 jeep Cherokee. I worked directly with Patty at first then it was Chris. I loved there personality and how they made me feel welcomed and heard. Only down fall is that they gave me a Chrysler Voyager 2026 for my rental and I had to return it. highly recommend this place. They are all so friendly . Thank you.
Darion Howlett was a fantastic, friendly, and helpful sales consultant. Buy your next car through him!
Incredible work~ and so fast!
Sergio is excellent!! Very friendly! Great salesman! 3rd car I have bought from Palmen without any issues!! Thank you
You guys do great job
Very professional
Patti is the best service very good.
Patty and the Service team at Palmen are the absolute best! Fast, responsive and fair. You can't ask for a better team to look after your vehicle. I am on my third Jeep and I love it!
Easy, unpressured, and clear details made "my first" car purchase fun and enjoyable!!! I let my husband pick the color!!!
Thanks to everyone at Palmen with the overwhelming service and helpfulness during the purchase of a new 2026 Ram
Great service very knowledgeable well trained people ,easy to work with, and keep you informed of the progress.
Chris in service was great from start to finish. Easy check in and check out experience. Recommend 100%
Great service, great people at Palmen in Racine! Thank You!
Awesome to work with! Special shout-out to Darion Howlett. I reached out to Darion about a vehicle we were interested in and was upfront that I was looking for the bottom-dollar, best possible price. We were ready to stop shopping around and going back and forth with different dealers over numbers, and Darion delivered! He was able to get us by far the best price on our new 2026 Grand Wagoneer. He had everything ready to go, was extremely friendly and professional, and most importantly, he actually listened to what I wanted. Thank you, Darion, for making the process so easy and providing such awesome service. We truly appreciate it
Great
We were able to purchase a very nice and well cared for Pacifica and all aspects of the purchase were handled very well and professionally. The friendliness and no pressure to purchase any additional add- ons was much appreciated.
I recently purchased a 2026 Ram 2500 from Palmen and had a great experience from start to finish. My sales consultant, Joe Sabala, made the entire process straightforward, honest and easy—there was no pressure or runaround. Wolfgang was equally great to work with during financing and explained everything clearly. I’d gladly recommend Joe, Wolfgang and the Palmen team to anyone looking for a smooth and trustworthy vehicle-buying experience.
Went in for an oil change and tire rotation. They took my vehicle right away and finished up quite fast. All employees were extremely friendly and courteous. Thank you for such a pleasant experience.
If you looking to purchase a car stop by Palmen Racine see Steven Kelekian Great sales man no extra pressure very knowledgeable all my question was answered throughout the buying process. Very Friendly
Patty in service has been great to deal with for the last almost 5 years . Dont deal with anyone else. Parts Dept also easy to deal with and Very helpful.
Called dealership and told them I had a four hour drive and needed more info on truck prior to making the journey. They FaceTimed a call with me so I could see and hear the info I wanted to know about. Everything they advertised and told me was absolutely accurate. Once I showed up it was an easy paperwork transaction and I was out the door efficiently. There was no pressure from them on service agreements or any other part of the sale. They were completely transparent and honest. I will definitely by from them again. Great staff , great management.
Service was excellent, engine problem was diagnosed and totally corrected and car return to me within 24 hours.
Found the problem and fixed it.
Outstanding support for second purchase this year with Steven Kelekian as sales consultant and Mike Jansen for sales manager.
Tim was very knowledgeable and helpful showing me some very nice dodge rams . I would recommend working with tim anyday !
They are always courteous and great service.
Great service! Friendly and knowledgeable staff.
Chris was wonderful to work with!
Prompt efficient and courteous In at 9:30am out by 10 a.m. free beverages and snacks
Very friendly and curtious. Easy scheduling for future maintenance that was recommended.
Patty is always updating me on status of vehicle!!! A+ for Palmen and Patty
As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!
Palman's service is one of the best places to service your vehicle. I was treated like a person not a number. If you want to be treated like a person stop by Palman.
Always have good experience at Palmen. Service Advisor Patti does a great job from checkin to check out!
Ron and his team are very good to work with. Always great service. Thanks Roland
My car brakes were locked and couldn’t move it. Chris at Palmen told me to call tow service, gave me the number, car was picked up and transported to Palmen. Chris kept me advised on the car progress. When done Chris sent the courtesy vehicle to pick me up to get my car. Very happy with the service and prompt care of my car. Thank you Chris
Amazing service! Dennis went above and beyond to fix a problem with my Gladiator (other dealerships just said to ignore it). Dennis kept me updated and explained the work performed perfectly. Finally after two years of dealing with the problem, it is fixed.
Steven Kelekian was absolutely amazing. I told him my needs and what I wanted. He made sure my needs were met and didn’t try selling me something I didn’t want. Thanks Steven! My new car is beautiful and I couldn’t thank you enough
The service staff at Palmen Racine was extremely helpful and knowledgeable. They kept in touch with me during the process, which was helpful in determining if I needed a loaner car. Patty was great to work with.
Awesome service department. They respect your time.
Patty was great
A very pleasant buying experience. All of my questions were answered professionally and I never felt pressured to buy. Angel was my salesman,and was professional, friendly,and I felt like he worked hard to make sure I received a fair deal. Wolfgang in finance was great. He answer every question I had and broke everything down for me so I knew exactly what I was paying for. I highly recommend them.
Just bought a new car. My salesman was Darion. He was excellent throughout the entire process. Best experience I have had buying a car.
This is my second Jeep I’ve bought from Palmen. Chuck and the entire staff have always been great to work with!
Excellent customer service!!
Easy transaction. Excellent communications and value
Excellent experience
Tim did me right again, thanks for hooking me up to a new ride!!! Vroom vroom REDNES, LOL
Steven has gone beyond what is needed to help me with my purchase.
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
Todd Atkinson did an awesome job @ making sure things went smoothly from the drop off to the pickup. Thank you again for the stellar work.
You folks have never let me down. I trust you.
Very timely did a great job very Satis
Everyone was helpful and took care of business.
Great Job on finding my issue after another mechanic put in a new engine . The turnaround was great .
I liked how i was greeted at my car. Checkbon was quick and efficient.
Very excellent service Very professionally
Best ever Jeff 😊😊😊😊😊 thank for my new Geand Cherokee 😃😃😃😃 had a great experience 😃
Great service
From start to finish , everything went smoothly. I was notified of the findings and an estimate was provided. I picked up the car today, and everything was done properly.Its nice to know that you can trust what they say. Everything was put back in an orderly manner Thanks for a great experience.
I had an awesome experience at Palmen in large part due to Darion Howlett! Darion was welcoming, knowledgeable, and personable making this process stress free and smooth! I highly recommend that anyone stopping in at Palmen in Racine, WI request Darion!!
Wonderful Experience. Great Dealership. They sold me and my husband our first really nice car. Didn’t try and push anything. I was greeted nicely and didn’t feel bombarded. They even gave my son a hot wheels car. Fair prices and easy transaction.
I am extremely pleased with the Service Department's professionalism and hospitality!
I'm an retired service manager. Palmen makes me comfortable and appreciated. A1 service .
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
I highly recommend your establishment to all needing assistance! ***** star service for all we encountered! Definitely will use again when there is a need! Dennis in service went above and beyond!
Had a recall notice They handled with ease very quickly
They went above and beyond for us. We went in just to look at one truck & we ended up buying 2 trucks! Our salesman Angel was outstanding and very patient with us even with the 1 million questions we had for him. I am extremely grateful for the experience we had and will definitely buy another vehicle with them in the future. Thanks again Angel at Palmen in Racine.
Rating: ⭐⭐⭐⭐⭐ (Would give 11/5 if the internet allowed it) If you are currently driving a 5th Gen Ram and it starts making a sound like a disgruntled poltergeist trapping itself in your rear axle, do not panic. Do not pull over and cry. Just pray you are within driving distance of this absolute sanctuary of horsepower. We were in the middle of a massive cross-country trek when our Ram 1500 decided to start playing us the song of its people from the rear end. It was a dark, stressful moment. Enter Shelly, the Service Manager and Jesse the Advisor. Jesse didn’t just look at our out-of-state plates and say, "We can fit you in next Tuesday." No. He told Shelly that we were travelers in distress. They looked destiny in the eye, and mobilized their forces. Shelly deployed one of her absolute top-tier, wizard-level technicians to perform an emergency evaluation. This tech didn’t just assess the noise; he expertly interrogated it with something called "Chassis Ears". Within what felt like three minutes, he had diagnosed the issue with the precision of a seasoned cardiac surgeon. They didn't just fix our truck; they saved our entire road trip from becoming an episode of a survival reality show. Epically amazing experience. Fast, professional, and genuinely empathetic to the plight of the road-weary traveler. If Shelly ever decides to run for public office, she has my vote. Get your truck serviced here, or regret it forever! Say hi to Jesse and let him cook! I hope Shelly will treat her team by reading this review aloud while sharing the "gifts" that come with good service. Very respectfully, Chris, Teresa, Droggo, and Khalesi
I needed my display screen replaced. I called for an appointment, got in right the very next day. Anticipated waiting several days for the new screen but was very pleasantly surprised when I received a call the very next day that it was in. Again, I was given an appointment the very next day. Chris was wonderful to work with and on top of my service the entire time.
Bob sales and John finance were great to work with and friendly.
Exactly what I was expecting Nothing but the best those guys are awesome Jesse and the crew has that business cooking they get the job done and done right.💯Thank you guys 😊
Great communication from Steven. Excellent knowledge of the vehicle and features.
The dealer has more vehicles than dealers I've been to. The sales person was knowledgeable and brought up Chrysler Pacifica to show features that I was asking about. The salesperson had provided great information and incentives when we asked and by comparison to other dealers I got somewhere else, decided to purchase it right off the bat. The sales manager also was very helpful when I asked for info about tax credit for the Pacifica Hybrid plug-in, and printed the info when I asked for details. Thanks for the great service from both. Also very accommodating to drive the van to our place when I mentioned I had a tight schedule for important meet. that eve. I rate this dealer and salesperson an A++ thid Thr
It was great easy and I'm very satisfied.
Made an appointment at Palmen Jeep to get some recalls taken care of. Not realizing there is a Palmen in Kenosha, I went to the one in Racine. Chris was fantastic and fit me right in. I felt like an idiot but he treated me kind and like it wasn’t a big deal. He didn’t turn me away and I am very grateful and happy with the attention he and the staff gave me. 10/10 will go back again!
Great experience once Dennis Mohammed (service advisor) took charge of my appointment. I arrived early. Don’t do that because I was made to wait until my appointment time before Dennis was assigned to me and took care of my appointment. Dennis was wonderful, personable, friendly, knowledgeable and made sure everything was done correctly. He even grabbed a coupon I had in the car and applied it to the invoice prior to taking me to check out. Service was done in a timely manner. I will be booking any service with Dennis from now on. First time at PALMEN as we’re new to Wisconsin, and despite the initial hiccup with another service advisor I will be bringing my Jeep back there for service. Thank you, Dennis for a good experience.
Service was timely and efficiently done.
It was great easy and I'm very satisfied.
As much as I dread having to buy a new car, Bob made it a positive experience for me. In 2 hours I was able to buy a new car, trade my old one in, and drive away with my new car. Bob was kind, no high pressure, which I appreciate. He connected my phone to the car and had changed my license plates over to the new car. Thanks Bob for making buying a new car easy and smooth.
Great experience. Darian was a great.
I like the service dept. I get peace of mind knowing my Jeep Grand Cherokee is maintained properly and done correctly. Service staff is always friendly and thorough with maintenance. They don’t push unnecessary maintenance on you and walk you through the service. The pricing is affordable and the service is top notch. I will keep coming here.
Yesterday I took my vehicle in for oil change and tire rotation. Jesse Stoehr was great to work with. I had a great experience overall. Thank You!
The Service department is always helpful and friendly.
Excellent Survice
Great job, exactly what I was looking for, in stocks, cleanup and looking good, willing to negotiate, thanks again
Dennis was great!
I absolutely loved the whole service team. They fixed up my 2017 jeep Cherokee. I worked directly with Patty at first then it was Chris. I loved there personality and how they made me feel welcomed and heard. Only down fall is that they gave me a Chrysler Voyager 2026 for my rental and I had to return it. highly recommend this place. They are all so friendly . Thank you.
Friendly, easy to work with.
Steven was the best!! Great experience! 100% recommend.
Palmen of Racine treated me very well and I felt good about the deal that I got. Plus, they are my local dealer which makes it even better.
Steven over @ Palmen was outstanding ! Helped guide me into my first purchase! Very transparent with everything from small questions to huge ones! We will be recommending family and friends to see Steven ! Thank you for a lifetime memory !
Friendly . Great customer service. Joe was an excellent salesman.
Everyone was very courteous, received a free ride to and from my home while vehicle was being repaired. Done in a fairly quick fashion.
I seen a deal online…, Darien came through for me & Bob delivered!!! Great customer service! Great deals!
Time for an oil change and tire rotation. As always, Palmen took superb care of me and my truck from start to finish. It’s always a pleasurable experience going to Palmen.
Todd and the team at Palmen are the best in the business. Incredible patience despite seeing my truck multiple times. Always finding the problem and come up with a solution. Thanks guys!
Had car for one week 2006 Chrysler Pacifica hybrid. Coolant pump failed. Wiring harness took longer than expected to arrive. Once part was in repair went quickly. Under warranty. Oil change. Washed and cleaned inside van.
Very helpful and the follow up was great
Thanks to Todd providing helpful recommendatuon for replacement of tires today. I appreciated his efficient & professional manner.
The team was great and friendly.
Polite,& knowledgeable Patty is a pleasure to work with.Patty listen very well when I explain the situation I am having with my vehicle,very nice.
Patti very nice and very accommodating. She took care of things for me . I will go back to her next time I need service for my jeep.
Great service and great salesman. Calvin took the time to explain the different model trucks I was interested in and listed to what was important to me for features. Made the experience a lot more enjoyable and worthwhile.
Everything and everybody is great. Love my Jeep . Nick explained everything , was very friendly. He’s a very nice young man . Enjoyed our time together. Will definitely pass his name onto our family and friends.
The dealership was very clean and all the personnel were very friendly and helpful Randy all my questions and concerns I would recommend this dealership
Treated with respect by everyone involved. You don't find that very often and I will be sure to tell other people about my experience.
Jason our sales person was friendly enough. The wife liked him as a person that she bear hugged him. She also liked Matthew in finance.
Patti is always great to work with! She is always very kind and Attentive to my Jeeps needs. Whenever I call to scheduled a appointment, i always ask for her. She’s my go to gal!
Tim did a great job helping me understand what was going on and providing great advice! 10/10 would recommend to any one who comes to Palmen Service
Service was good and timely, which is for me most important as I like to wait for my service to be completed. The team was right on time!
Can’t be happier with the experience. Nick did a fantastic job. Great follow up and honesty. Would buy again in a second. Great job!
Excellent customer service and follow up! This was my first new vehicle purchase and I trusted Palmen since they also sold me my previous Jeep!
I went there to look at a Jeep Wrangler. Customer service was awesome (worked with Calvin and Teddy), and I didn’t feel pressured to buy the vehicle at all. Highly recommend. Ralph
Nick did a great job helping us on a very busy day at the dealership. Very happy with the Ram 1500. Jessica was great in the previsit communication.
Great experience! Jason was an excellent salesman. He was helpful, knowledgeable and kind. He helped me get exactly what I was looking for. I would definitely go to them again.
I had oil change and recall on fuel pump relay. They did the oil change and had to order the relay which is two months out. Gave my vehicle a quick wash. Got my vehicle within two hours which I call quick service.
My Wrangler had the check engine light on and I scheduled an appt within the week. The only day open was Fri morning and I always schedule my appointments with service advisor Patti Ostergaard when available. She is wonderful to work with and appreciate her communication with the mechanic. I had a faulty thermostat and they got everything fixed within that day. I appreciate all the hard work since I live in Franklin and have to travel for work. I know my Wrangler was serviced excellent and appreciate the discount with the coupon. I only service my Wrangler with you guys.
GREAT service and friendly staff. Wally or Patti usually waits on us. Both are Excellent. We wouldn't think of going anywhere else to buy or service our Jeep.
Thank you Vince very your great customer services you was awesome to work with and I will most definitely be telling people to set up a appointment with you.
Patti is very helpful in setting up service and rides .Gave us 10% off coupon. Always cheerful and knowledgeable. Also very satisfied with all the work done on our Jeep.
As always, Patti and the whole service technician team performed at the very highest level . I have 2 cars for servicing, and both vehicles are handled with extreme care.
Very friendly and informative. They offered to wash my car after servicing which I thought was very nice. Truly a nice dealership. I will certainly be back.
I can say out of all the people I have had to deal with at this place Timothy and Wally have been the only two who have actually made the visit worth it. All my questions are answered with details and I’m never left unsure of what is being done to my car. Although my car was washed here and must’ve not been dried properly because upon pick up you could see water droplets that dried on all my windows and side mirrors. Over all I recommend these 2 people.
They did a great job on my oil change. They also were able to find issues before they became major problems They called and went over the problem
Had excellent service from both Tom Berlin (the salesman), Josh and Steve. I would give them a 100% rating every time. Worked with me to get the best deal possible.
So far I can't complain. They have performed to my expectations and the experiences have been top notch. Keep up the good work! Thank you
The service area is clean and easy to enter. The service personnel are kind, caring and efficient. It is always a pleasure to bring my vehicle in for service..
Service was great and timely. Wally was helpful and suggested fixes that I should consider on my next visit. Pricing was in line with what I expected.
Fast friendly and reasonable. Had the Jeep I wanted in stock. Took less then 3 hours. We went next door to have lunch while they did the paperwork.
The dealership was very friendly and answered all questions thoroughly. The process of buying a vehicle was made very simple and willing to work with your budget. I highly recommend.
I had a great time buying my vehicle! I have a trickier situation and the dealership was more that willing to work with me. They held a vehicle that I had a deposit on despite growing interest in the vehicle, which is something a different dealership did not do. Highly recommend!
Excellent service. Unfortunately the fix for my radio that FCA had did not work. When I plug in my phone, it will turn off my radio and heat.
Everything was explained and professionally done. My car was ready when promised. The recall repair should fix the issue I was having with my oil level.
I always have a favorable experience at Palmen Jeep in Racine, WI. On 3/9/21, I was scheduled for an oil change and a brake fluid and transmission fluid flush and refill - Tim DeLord was wonderful in explaining what was to be done and he also applied coupons for the services so I saved some money! The waiting area was clean, as was the restroom, and COVID-19 protocols were visible everywhere within the environment and with staff.
Tim was very helpful and very knowledgeable. I was completely satisfied with my visit. My Durango was back to normal in no time. 5 stars. Thanks so much!
Recently had an oil change and multi point inspection done on my 2016 Ram 1500. I had my tires replaced during winter and there was a slight mishap. I contacted Patti, she wanted to make things right. She offered me a courtesy oil change and multi point inspection. Patti has been wonderful to work with, and wants to make sure that her customers are happy when they leave.
Seamless service. No issues with the oil change. Very professional all around. Shuttle service is super convenient. Shuttle driver was very courteous and drove in a safe manner.
Easy to deal with. Fast service. Called and went over everything that was need and asked if I needed any thing else. Great follow up as well
Randy and the team provided excellent customer service to me. This is not the first time I worked with Palmen, and it is not likely to be the last.
I leased a Jeep Gladiator in January my experience was great. Chuck schovain was very helpful and knowledgeable about everything . Joshua Wampole was also very helpful. They made the whole experience painless and I love that machine I have no complaints about it. The only thing I wish I would have looked more at the Rubicon well maybe in 3 years
Very friendly good service and I hate doing surveys my return business should be proof that they are daoing a good job so do me a favor and don't ask me to do anymore surveys
This car buying was very easy. With all the amazing people at Palmen. It made me getting behind the wheel of a Dodge Challenger really easy.
Kind and friendly people work there excellent job did not have to wait long for work to be done and was delivered back to me nice and clean
Tim was great to work with! Will for sure come back to work with him again when service is needed. He made me feel comfortable leaving my car there knowing it would be there about 2 weeks.
Always very clean and following Covid-19 protocols. Attention to details and needs of the customer. When service has been completed, the vehicle is very clean.
Love the visited and the environment was a good apration, excellent job is my favorite. Of all I given everyone a 10 there's. P
this is the third vehicle that I've either leased or bought from Palmen of Racine in the past three years. Always have a great experience with them. Not pushy and very friendly sales staff.
Very good service excellent mechanics work was done sooner than expected and I'm very pleased with their warranty coverage depends on their service reps are top notch
Great customer service and quality work done on my Cherokee. Everyone is very helpful and courteous. Everything was explained to me before any work was completed.
The sales staff were all very courteous, friendly and professional. I felt that I received a fair deal after they showed me the invoice on my Jeep Wrangler. They also included the jeep all weather mats in my deal. I would recommend Palmen to my friends.
This is the place for all of your Jeep, Ram, and Chrysler vehicles. Patti is awesome! Have been working with her for years and trust her completely!
Got my jeep in right away for oil change!!! Thank u Patti is always easy to work with. Thanks to all ~ Julie and Chris Halberstadt
Patti consistently goes ABOVE AND BEYOND for her customers service experience! The dealership looked great - especially the 2021 RAM TRX parked in the service area!
I can always rely upon friendly, knowledgeable and fast service. We have been using Palmen for over 10 years. The service department is top notch!
Brought my 17 Ram in for a recall repair. Great service, friendly and prompt communications. Even washed the truck. No pressure for other service. Thank you
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