chrysler logo dodge logo jeep logo ram logo

Read Our Recent Reviews

Add A Review
All Reviews 1,357 Google 476 cars.com 426 DealerRater 455
Very friendly and curtious. Easy scheduling for future maintenance that was recommended.
Posted on Google by rodolfo villalobos
Patty is always updating me on status of vehicle!!! A+ for Palmen and Patty
Posted on Google by Vicki Shulist
As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!
Posted on Google by Jim Brinkman
Palman's service is one of the best places to service your vehicle. I was treated like a person not a number. If you want to be treated like a person stop by Palman.
Posted on Google by Rick Wilson
Always have good experience at Palmen. Service Advisor Patti does a great job from checkin to check out!
Posted on Google by Gene Fuller
Ron and his team are very good to work with. Always great service. Thanks Roland
Posted on Google by Roland Iwen
My car brakes were locked and couldn’t move it. Chris at Palmen told me to call tow service, gave me the number, car was picked up and transported to Palmen. Chris kept me advised on the car progress. When done Chris sent the courtesy vehicle to pick me up to get my car. Very happy with the service and prompt care of my car. Thank you Chris
Posted on Google by Lisa Hansen
Amazing service! Dennis went above and beyond to fix a problem with my Gladiator (other dealerships just said to ignore it). Dennis kept me updated and explained the work performed perfectly. Finally after two years of dealing with the problem, it is fixed.
Posted on Google by Joe Woger
Steven Kelekian was absolutely amazing. I told him my needs and what I wanted. He made sure my needs were met and didn’t try selling me something I didn’t want. Thanks Steven! My new car is beautiful and I couldn’t thank you enough
Posted on Google by Sabrina Bravo
The service staff at Palmen Racine was extremely helpful and knowledgeable. They kept in touch with me during the process, which was helpful in determining if I needed a loaner car. Patty was great to work with.
Posted on Google by Joann Paul
Awesome service department. They respect your time.
Posted on Google by Dana Wells
Patty was great
Posted on Google by Eric Andersen
A very pleasant buying experience. All of my questions were answered professionally and I never felt pressured to buy. Angel was my salesman,and was professional, friendly,and I felt like he worked hard to make sure I received a fair deal. Wolfgang in finance was great. He answer every question I had and broke everything down for me so I knew exactly what I was paying for. I highly recommend them.
Posted on Google by scott sears
Just bought a new car. My salesman was Darion. He was excellent throughout the entire process. Best experience I have had buying a car.
Posted on Google by Jo Hille
This is my second Jeep I’ve bought from Palmen. Chuck and the entire staff have always been great to work with!
Posted on Google by Herbert Katt
Excellent customer service!!
Posted on Google by Mario Oviedo
Great person (Tom)that helped with the sale. I would go back but have him help me all the way. Thanks
Posted on DealerRater by TOOTYS_TOY
Great person (Tom)that helped with the sale. I would go back but have him help me all the way. Thanks
Posted on cars.com by TOOTYS_TOY
As always, this dealership is terrific in the way they treat and care for their customers
Posted on DealerRater by leewoelbing
It’s a good place to go get you’re vehicle taken care of and it’s a good place to make sure everything is done up properly!!!
Posted on DealerRater by Roxie Finley
As always, this dealership is terrific in the way they treat and care for their customers
Posted on cars.com by leewoelbing
It’s a good place to go get you’re vehicle taken care of and it’s a good place to make sure everything is done up properly!!!
Posted on cars.com by Roxie Finley
Easy transaction. Excellent communications and value
Posted on Google by Brian Hurdis
Excellent experience
Posted on Google by Michael Wolfe
Tim did me right again, thanks for hooking me up to a new ride!!! Vroom vroom REDNES, LOL
Posted on Google by Denise Struck
Steven has gone beyond what is needed to help me with my purchase.
Posted on Google by William Anderson
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
Posted on Google by Sally Kuhlman
Todd Atkinson did an awesome job @ making sure things went smoothly from the drop off to the pickup. Thank you again for the stellar work.
Posted on Google by Jim Lamasters
You folks have never let me down. I trust you.
Posted on Google by Joseph BREZNEY
Very timely did a great job very Satis
Posted on Google by 2ppost
Everyone was helpful and took care of business.
Posted on Google by Linda Troestler
Great Job on finding my issue after another mechanic put in a new engine . The turnaround was great .
Posted on Google by Wally Scanlon
I liked how i was greeted at my car. Checkbon was quick and efficient.
Posted on Google by Jane Caya
Very excellent service Very professionally
Posted on Google by Vance Johnson
Best ever Jeff 😊😊😊😊😊 thank for my new Geand Cherokee 😃😃😃😃 had a great experience 😃
Posted on Google by Colleen Lopez
Great service
Posted on Google by kimberly dustman
From start to finish , everything went smoothly. I was notified of the findings and an estimate was provided. I picked up the car today, and everything was done properly.Its nice to know that you can trust what they say. Everything was put back in an orderly manner Thanks for a great experience.
Posted on Google by mark schwartz
I had an awesome experience at Palmen in large part due to Darion Howlett! Darion was welcoming, knowledgeable, and personable making this process stress free and smooth! I highly recommend that anyone stopping in at Palmen in Racine, WI request Darion!!
Posted on Google by Ryan Powell
Wonderful Experience. Great Dealership. They sold me and my husband our first really nice car. Didn’t try and push anything. I was greeted nicely and didn’t feel bombarded. They even gave my son a hot wheels car. Fair prices and easy transaction.
Posted on Google by Ryelee “Ryeleechuu”
I am extremely pleased with the Service Department's professionalism and hospitality!
Posted on Google by Jeffro Acoustic
I'm an retired service manager. Palmen makes me comfortable and appreciated. A1 service .
Posted on Google by MARC HESER
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
Posted on Google by Sally Kuhlman
I highly recommend your establishment to all needing assistance! ***** star service for all we encountered! Definitely will use again when there is a need! Dennis in service went above and beyond!
Posted on Google by Jennifer Jock
Jason and the team has done a wonderful job asap in getting my car fixed and going the extra mile to make sure that I was satisfied with the work and im happy to tell all my friends about this great place and should buy there next car or jeep from here.
Posted on DealerRater by charlietomlin9681
Chris is always very accommodating and a pleasure to deal with as well as very informative on the progress of the work being done.
Posted on DealerRater by cpenkala1
Had a recall notice They handled with ease very quickly
Posted on Google by Tom Garland
They fixed my pickup truck’s started fast when I was in a bind and needed help. They also Worked hard with me to figure out a warranty issue
Posted on DealerRater by dkrum
Good experience. Work was done in a timely manner. Would use Palmen for repairs any time.
Posted on DealerRater by schissel0
They went above and beyond for us. We went in just to look at one truck & we ended up buying 2 trucks! Our salesman Angel was outstanding and very patient with us even with the 1 million questions we had for him. I am extremely grateful for the experience we had and will definitely buy another vehicle with them in the future. Thanks again Angel at Palmen in Racine.
Posted on Google by Kyle Pauschert
Rating: ⭐⭐⭐⭐⭐ (Would give 11/5 if the internet allowed it) If you are currently driving a 5th Gen Ram and it starts making a sound like a disgruntled poltergeist trapping itself in your rear axle, do not panic. Do not pull over and cry. Just pray you are within driving distance of this absolute sanctuary of horsepower. We were in the middle of a massive cross-country trek when our Ram 1500 decided to start playing us the song of its people from the rear end. It was a dark, stressful moment. Enter Shelly, the Service Manager and Jesse the Advisor. Jesse didn’t just look at our out-of-state plates and say, "We can fit you in next Tuesday." No. He told Shelly that we were travelers in distress. They looked destiny in the eye, and mobilized their forces. Shelly deployed one of her absolute top-tier, wizard-level technicians to perform an emergency evaluation. This tech didn’t just assess the noise; he expertly interrogated it with something called "Chassis Ears". Within what felt like three minutes, he had diagnosed the issue with the precision of a seasoned cardiac surgeon. They didn't just fix our truck; they saved our entire road trip from becoming an episode of a survival reality show. Epically amazing experience. Fast, professional, and genuinely empathetic to the plight of the road-weary traveler. If Shelly ever decides to run for public office, she has my vote. Get your truck serviced here, or regret it forever! Say hi to Jesse and let him cook! I hope Shelly will treat her team by reading this review aloud while sharing the "gifts" that come with good service. Very respectfully, Chris, Teresa, Droggo, and Khalesi
Posted on Google by Christopher Allen
I needed my display screen replaced. I called for an appointment, got in right the very next day. Anticipated waiting several days for the new screen but was very pleasantly surprised when I received a call the very next day that it was in. Again, I was given an appointment the very next day. Chris was wonderful to work with and on top of my service the entire time.
Posted on Google by Diana Siepler
Bob sales and John finance were great to work with and friendly.
Posted on Google by Mike Galdine
Chris was super helpful with handling the repair issue with my jeep. Communicated every step of the way until it was complete. Very much appreciated.
Posted on DealerRater by megbautch4
Palmen dodge chrysler jeep dealership of racine Wis. is and has a trusted service department.
Posted on DealerRater by srerickson62
Exactly what I was expecting Nothing but the best those guys are awesome Jesse and the crew has that business cooking they get the job done and done right.💯Thank you guys 😊
Posted on Google by Charlie T. (Chi Town)
Great communication from Steven. Excellent knowledge of the vehicle and features.
Posted on Google by Tina Pham
Easy to work with. Finance department explained everything clearly. Tim was helpful and friendly to work with.
Posted on DealerRater by Jdog123456789
The dealer has more vehicles than dealers I've been to. The sales person was knowledgeable and brought up Chrysler Pacifica to show features that I was asking about. The salesperson had provided great information and incentives when we asked and by comparison to other dealers I got somewhere else, decided to purchase it right off the bat. The sales manager also was very helpful when I asked for info about tax credit for the Pacifica Hybrid plug-in, and printed the info when I asked for details. Thanks for the great service from both. Also very accommodating to drive the van to our place when I mentioned I had a tight schedule for important meet. that eve. I rate this dealer and salesperson an A++ thid Thr
Posted on Google by margaret landis
It was great easy and I'm very satisfied.
Posted on Google by Dan Owens
Todd is awesome i get all my fleet vehicles serviced with him and he is always like " Yes, bring it on over we can get you in". Thank you so much Todd your awesome
Posted on DealerRater by OCP414
Made an appointment at Palmen Jeep to get some recalls taken care of. Not realizing there is a Palmen in Kenosha, I went to the one in Racine. Chris was fantastic and fit me right in. I felt like an idiot but he treated me kind and like it wasn’t a big deal. He didn’t turn me away and I am very grateful and happy with the attention he and the staff gave me. 10/10 will go back again!
Posted on Google by Tracy Janes
Great experience once Dennis Mohammed (service advisor) took charge of my appointment. I arrived early. Don’t do that because I was made to wait until my appointment time before Dennis was assigned to me and took care of my appointment. Dennis was wonderful, personable, friendly, knowledgeable and made sure everything was done correctly. He even grabbed a coupon I had in the car and applied it to the invoice prior to taking me to check out. Service was done in a timely manner. I will be booking any service with Dennis from now on. First time at PALMEN as we’re new to Wisconsin, and despite the initial hiccup with another service advisor I will be bringing my Jeep back there for service. Thank you, Dennis for a good experience.
Posted on Google by Andi Cook
Service was timely and efficiently done.
Posted on Google by Manuel Lozano
It was great easy and I'm very satisfied.
Posted on Google by Dan Owens
Smart and efficient people in the Service Department. I follow their recommendations and advice. Pushing a 100 thousand miles on my Grand Cherokee with no major problems.
Posted on DealerRater by Road Runner
As much as I dread having to buy a new car, Bob made it a positive experience for me. In 2 hours I was able to buy a new car, trade my old one in, and drive away with my new car. Bob was kind, no high pressure, which I appreciate. He connected my phone to the car and had changed my license plates over to the new car. Thanks Bob for making buying a new car easy and smooth.
Posted on Google by Kathy Weeks
Great experience. Darian was a great.
Posted on Google by David Homs
Tim was real smooth, patient, knowledgeable and he wasn't pushy. Himself and the dealership made things happen and in a timely manner.
Posted on DealerRater by RICHARDLARRIN
I like the service dept. I get peace of mind knowing my Jeep Grand Cherokee is maintained properly and done correctly. Service staff is always friendly and thorough with maintenance. They don’t push unnecessary maintenance on you and walk you through the service. The pricing is affordable and the service is top notch. I will keep coming here.
Posted on Google by Kris Berens
Yesterday I took my vehicle in for oil change and tire rotation. Jesse Stoehr was great to work with. I had a great experience overall. Thank You!
Posted on Google by Leah Neesley
The Service department is always helpful and friendly.
Posted on Google by Brian Luberda
Excellent Survice
Posted on Google by Jean Rozinski
Great job, exactly what I was looking for, in stocks, cleanup and looking good, willing to negotiate, thanks again
Posted on Google by Blair Anderson
Dennis was great!
Posted on Google by Laura Albert
I absolutely loved the whole service team. They fixed up my 2017 jeep Cherokee. I worked directly with Patty at first then it was Chris. I loved there personality and how they made me feel welcomed and heard. Only down fall is that they gave me a Chrysler Voyager 2026 for my rental and I had to return it. highly recommend this place. They are all so friendly . Thank you.
Posted on Google by Kiley Frederick
Friendly, easy to work with.
Posted on Google by 79lq9ta
Steven was the best!! Great experience! 100% recommend.
Posted on Google by Denise Yunker
I worked with Bob and purchased a Gladiator Rubicon and a used Ford Fiesta. Bob and all of the staff were excellent to work with. I would definitly recommend in the future.
Posted on DealerRater by MOLSONLTD
Palmen of Racine treated me very well and I felt good about the deal that I got. Plus, they are my local dealer which makes it even better.
Posted on Google by Robert Mozol
Steven over @ Palmen was outstanding ! Helped guide me into my first purchase! Very transparent with everything from small questions to huge ones! We will be recommending family and friends to see Steven ! Thank you for a lifetime memory !
Posted on Google by Capone
Drop off, and pick up when smooth for the recall work. Work was completed timely and happy with repairs.
Posted on DealerRater by phyllisnpat
Friendly . Great customer service. Joe was an excellent salesman.
Posted on Google by Eileen M
Everyone was very courteous, received a free ride to and from my home while vehicle was being repaired. Done in a fairly quick fashion.
Posted on Google by Pam Johnson
I seen a deal online…, Darien came through for me & Bob delivered!!! Great customer service! Great deals!
Posted on Google by Royal T
Time for an oil change and tire rotation. As always, Palmen took superb care of me and my truck from start to finish. It’s always a pleasurable experience going to Palmen.
Posted on Google by Mark Gottsacker
Todd and the team at Palmen are the best in the business. Incredible patience despite seeing my truck multiple times. Always finding the problem and come up with a solution. Thanks guys!
Posted on Google by Tim Bratt
Great service. I missed my my appointment because I had the wrong date but they still got me in the following day and took care of ne
Posted on cars.com by JERRYJMARZULLO
Great service. I missed my my appointment because I had the wrong date but they still got me in the following day and took care of ne
Posted on DealerRater by JERRYJMARZULLO
Had car for one week 2006 Chrysler Pacifica hybrid. Coolant pump failed. Wiring harness took longer than expected to arrive. Once part was in repair went quickly. Under warranty. Oil change. Washed and cleaned inside van.
Posted on Google by David Voss
Very helpful and the follow up was great
Posted on Google by Patrick Rooney
The service area is clean and Chris Bella was very helpful in the service that I needed on my vehicle
Posted on DealerRater by DANKOHEL03
Thanks to Todd providing helpful recommendatuon for replacement of tires today. I appreciated his efficient & professional manner.
Posted on Google by SUSAN Van Winkle
The team was great and friendly.
Posted on Google by Doug Koehn
Polite quick and efficient staff was out in about 1hours time for a burnedout foglight
Posted on Google by Dave Conti
Everyone was super helpful and I felt that I could trust all the answers i received from all the questions I asked.
Posted on Google by Tami Somers
Polite, professional, knowledgeable consultants were extremely helpful. The work was done right the first time.
Posted on DealerRater by mladd6500
I always have a pleasant experience when I go to service ,y car. Everyone is always very nice.
Posted on DealerRater by dcyphers
Came in for maintenance on 2012 challenger and Chris Bella was more than helpful! Thank you for the help
Posted on Google by Dan Kohel
I have been coming to Palmen of Racine for over 30yrs. for new car purchases and routine maintenance.
Posted on DealerRater by SBALCEREK
I took my van in for the auto start/stop not working. In less than 2 hours they diagnosed the problem and fixed it. Todd the service guy kept me updated and let me know when it was ready for pickup.
Posted on Google by Dennis Jump
Very friendly and curtious. Easy scheduling for future maintenance that was recommended.
Posted on Google by rodolfo villalobos
Patty is always updating me on status of vehicle!!! A+ for Palmen and Patty
Posted on Google by Vicki Shulist
As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!
Posted on Google by Jim Brinkman
Palman's service is one of the best places to service your vehicle. I was treated like a person not a number. If you want to be treated like a person stop by Palman.
Posted on Google by Rick Wilson
Always have good experience at Palmen. Service Advisor Patti does a great job from checkin to check out!
Posted on Google by Gene Fuller
Ron and his team are very good to work with. Always great service. Thanks Roland
Posted on Google by Roland Iwen
My car brakes were locked and couldn’t move it. Chris at Palmen told me to call tow service, gave me the number, car was picked up and transported to Palmen. Chris kept me advised on the car progress. When done Chris sent the courtesy vehicle to pick me up to get my car. Very happy with the service and prompt care of my car. Thank you Chris
Posted on Google by Lisa Hansen
Amazing service! Dennis went above and beyond to fix a problem with my Gladiator (other dealerships just said to ignore it). Dennis kept me updated and explained the work performed perfectly. Finally after two years of dealing with the problem, it is fixed.
Posted on Google by Joe Woger
Steven Kelekian was absolutely amazing. I told him my needs and what I wanted. He made sure my needs were met and didn’t try selling me something I didn’t want. Thanks Steven! My new car is beautiful and I couldn’t thank you enough
Posted on Google by Sabrina Bravo
The service staff at Palmen Racine was extremely helpful and knowledgeable. They kept in touch with me during the process, which was helpful in determining if I needed a loaner car. Patty was great to work with.
Posted on Google by Joann Paul
Awesome service department. They respect your time.
Posted on Google by Dana Wells
Patty was great
Posted on Google by Eric Andersen
A very pleasant buying experience. All of my questions were answered professionally and I never felt pressured to buy. Angel was my salesman,and was professional, friendly,and I felt like he worked hard to make sure I received a fair deal. Wolfgang in finance was great. He answer every question I had and broke everything down for me so I knew exactly what I was paying for. I highly recommend them.
Posted on Google by scott sears
Just bought a new car. My salesman was Darion. He was excellent throughout the entire process. Best experience I have had buying a car.
Posted on Google by Jo Hille
This is my second Jeep I’ve bought from Palmen. Chuck and the entire staff have always been great to work with!
Posted on Google by Herbert Katt
Excellent customer service!!
Posted on Google by Mario Oviedo
Easy transaction. Excellent communications and value
Posted on Google by Brian Hurdis
Excellent experience
Posted on Google by Michael Wolfe
Tim did me right again, thanks for hooking me up to a new ride!!! Vroom vroom REDNES, LOL
Posted on Google by Denise Struck
Steven has gone beyond what is needed to help me with my purchase.
Posted on Google by William Anderson
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
Posted on Google by Sally Kuhlman
Todd Atkinson did an awesome job @ making sure things went smoothly from the drop off to the pickup. Thank you again for the stellar work.
Posted on Google by Jim Lamasters
You folks have never let me down. I trust you.
Posted on Google by Joseph BREZNEY
Very timely did a great job very Satis
Posted on Google by 2ppost
Everyone was helpful and took care of business.
Posted on Google by Linda Troestler
Great Job on finding my issue after another mechanic put in a new engine . The turnaround was great .
Posted on Google by Wally Scanlon
I liked how i was greeted at my car. Checkbon was quick and efficient.
Posted on Google by Jane Caya
Very excellent service Very professionally
Posted on Google by Vance Johnson
Best ever Jeff 😊😊😊😊😊 thank for my new Geand Cherokee 😃😃😃😃 had a great experience 😃
Posted on Google by Colleen Lopez
Great service
Posted on Google by kimberly dustman
From start to finish , everything went smoothly. I was notified of the findings and an estimate was provided. I picked up the car today, and everything was done properly.Its nice to know that you can trust what they say. Everything was put back in an orderly manner Thanks for a great experience.
Posted on Google by mark schwartz
I had an awesome experience at Palmen in large part due to Darion Howlett! Darion was welcoming, knowledgeable, and personable making this process stress free and smooth! I highly recommend that anyone stopping in at Palmen in Racine, WI request Darion!!
Posted on Google by Ryan Powell
Wonderful Experience. Great Dealership. They sold me and my husband our first really nice car. Didn’t try and push anything. I was greeted nicely and didn’t feel bombarded. They even gave my son a hot wheels car. Fair prices and easy transaction.
Posted on Google by Ryelee “Ryeleechuu”
I am extremely pleased with the Service Department's professionalism and hospitality!
Posted on Google by Jeffro Acoustic
I'm an retired service manager. Palmen makes me comfortable and appreciated. A1 service .
Posted on Google by MARC HESER
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
Posted on Google by Sally Kuhlman
I highly recommend your establishment to all needing assistance! ***** star service for all we encountered! Definitely will use again when there is a need! Dennis in service went above and beyond!
Posted on Google by Jennifer Jock
Had a recall notice They handled with ease very quickly
Posted on Google by Tom Garland
They went above and beyond for us. We went in just to look at one truck & we ended up buying 2 trucks! Our salesman Angel was outstanding and very patient with us even with the 1 million questions we had for him. I am extremely grateful for the experience we had and will definitely buy another vehicle with them in the future. Thanks again Angel at Palmen in Racine.
Posted on Google by Kyle Pauschert
Rating: ⭐⭐⭐⭐⭐ (Would give 11/5 if the internet allowed it) If you are currently driving a 5th Gen Ram and it starts making a sound like a disgruntled poltergeist trapping itself in your rear axle, do not panic. Do not pull over and cry. Just pray you are within driving distance of this absolute sanctuary of horsepower. We were in the middle of a massive cross-country trek when our Ram 1500 decided to start playing us the song of its people from the rear end. It was a dark, stressful moment. Enter Shelly, the Service Manager and Jesse the Advisor. Jesse didn’t just look at our out-of-state plates and say, "We can fit you in next Tuesday." No. He told Shelly that we were travelers in distress. They looked destiny in the eye, and mobilized their forces. Shelly deployed one of her absolute top-tier, wizard-level technicians to perform an emergency evaluation. This tech didn’t just assess the noise; he expertly interrogated it with something called "Chassis Ears". Within what felt like three minutes, he had diagnosed the issue with the precision of a seasoned cardiac surgeon. They didn't just fix our truck; they saved our entire road trip from becoming an episode of a survival reality show. Epically amazing experience. Fast, professional, and genuinely empathetic to the plight of the road-weary traveler. If Shelly ever decides to run for public office, she has my vote. Get your truck serviced here, or regret it forever! Say hi to Jesse and let him cook! I hope Shelly will treat her team by reading this review aloud while sharing the "gifts" that come with good service. Very respectfully, Chris, Teresa, Droggo, and Khalesi
Posted on Google by Christopher Allen
I needed my display screen replaced. I called for an appointment, got in right the very next day. Anticipated waiting several days for the new screen but was very pleasantly surprised when I received a call the very next day that it was in. Again, I was given an appointment the very next day. Chris was wonderful to work with and on top of my service the entire time.
Posted on Google by Diana Siepler
Bob sales and John finance were great to work with and friendly.
Posted on Google by Mike Galdine
Exactly what I was expecting Nothing but the best those guys are awesome Jesse and the crew has that business cooking they get the job done and done right.💯Thank you guys 😊
Posted on Google by Charlie T. (Chi Town)
Great communication from Steven. Excellent knowledge of the vehicle and features.
Posted on Google by Tina Pham
The dealer has more vehicles than dealers I've been to. The sales person was knowledgeable and brought up Chrysler Pacifica to show features that I was asking about. The salesperson had provided great information and incentives when we asked and by comparison to other dealers I got somewhere else, decided to purchase it right off the bat. The sales manager also was very helpful when I asked for info about tax credit for the Pacifica Hybrid plug-in, and printed the info when I asked for details. Thanks for the great service from both. Also very accommodating to drive the van to our place when I mentioned I had a tight schedule for important meet. that eve. I rate this dealer and salesperson an A++ thid Thr
Posted on Google by margaret landis
It was great easy and I'm very satisfied.
Posted on Google by Dan Owens
Made an appointment at Palmen Jeep to get some recalls taken care of. Not realizing there is a Palmen in Kenosha, I went to the one in Racine. Chris was fantastic and fit me right in. I felt like an idiot but he treated me kind and like it wasn’t a big deal. He didn’t turn me away and I am very grateful and happy with the attention he and the staff gave me. 10/10 will go back again!
Posted on Google by Tracy Janes
Great experience once Dennis Mohammed (service advisor) took charge of my appointment. I arrived early. Don’t do that because I was made to wait until my appointment time before Dennis was assigned to me and took care of my appointment. Dennis was wonderful, personable, friendly, knowledgeable and made sure everything was done correctly. He even grabbed a coupon I had in the car and applied it to the invoice prior to taking me to check out. Service was done in a timely manner. I will be booking any service with Dennis from now on. First time at PALMEN as we’re new to Wisconsin, and despite the initial hiccup with another service advisor I will be bringing my Jeep back there for service. Thank you, Dennis for a good experience.
Posted on Google by Andi Cook
Service was timely and efficiently done.
Posted on Google by Manuel Lozano
It was great easy and I'm very satisfied.
Posted on Google by Dan Owens
As much as I dread having to buy a new car, Bob made it a positive experience for me. In 2 hours I was able to buy a new car, trade my old one in, and drive away with my new car. Bob was kind, no high pressure, which I appreciate. He connected my phone to the car and had changed my license plates over to the new car. Thanks Bob for making buying a new car easy and smooth.
Posted on Google by Kathy Weeks
Great experience. Darian was a great.
Posted on Google by David Homs
I like the service dept. I get peace of mind knowing my Jeep Grand Cherokee is maintained properly and done correctly. Service staff is always friendly and thorough with maintenance. They don’t push unnecessary maintenance on you and walk you through the service. The pricing is affordable and the service is top notch. I will keep coming here.
Posted on Google by Kris Berens
Yesterday I took my vehicle in for oil change and tire rotation. Jesse Stoehr was great to work with. I had a great experience overall. Thank You!
Posted on Google by Leah Neesley
The Service department is always helpful and friendly.
Posted on Google by Brian Luberda
Excellent Survice
Posted on Google by Jean Rozinski
Great job, exactly what I was looking for, in stocks, cleanup and looking good, willing to negotiate, thanks again
Posted on Google by Blair Anderson
Dennis was great!
Posted on Google by Laura Albert
I absolutely loved the whole service team. They fixed up my 2017 jeep Cherokee. I worked directly with Patty at first then it was Chris. I loved there personality and how they made me feel welcomed and heard. Only down fall is that they gave me a Chrysler Voyager 2026 for my rental and I had to return it. highly recommend this place. They are all so friendly . Thank you.
Posted on Google by Kiley Frederick
Friendly, easy to work with.
Posted on Google by 79lq9ta
Steven was the best!! Great experience! 100% recommend.
Posted on Google by Denise Yunker
Palmen of Racine treated me very well and I felt good about the deal that I got. Plus, they are my local dealer which makes it even better.
Posted on Google by Robert Mozol
Steven over @ Palmen was outstanding ! Helped guide me into my first purchase! Very transparent with everything from small questions to huge ones! We will be recommending family and friends to see Steven ! Thank you for a lifetime memory !
Posted on Google by Capone
Friendly . Great customer service. Joe was an excellent salesman.
Posted on Google by Eileen M
Everyone was very courteous, received a free ride to and from my home while vehicle was being repaired. Done in a fairly quick fashion.
Posted on Google by Pam Johnson
I seen a deal online…, Darien came through for me & Bob delivered!!! Great customer service! Great deals!
Posted on Google by Royal T
Time for an oil change and tire rotation. As always, Palmen took superb care of me and my truck from start to finish. It’s always a pleasurable experience going to Palmen.
Posted on Google by Mark Gottsacker
Todd and the team at Palmen are the best in the business. Incredible patience despite seeing my truck multiple times. Always finding the problem and come up with a solution. Thanks guys!
Posted on Google by Tim Bratt
Had car for one week 2006 Chrysler Pacifica hybrid. Coolant pump failed. Wiring harness took longer than expected to arrive. Once part was in repair went quickly. Under warranty. Oil change. Washed and cleaned inside van.
Posted on Google by David Voss
Very helpful and the follow up was great
Posted on Google by Patrick Rooney
Thanks to Todd providing helpful recommendatuon for replacement of tires today. I appreciated his efficient & professional manner.
Posted on Google by SUSAN Van Winkle
The team was great and friendly.
Posted on Google by Doug Koehn
Polite quick and efficient staff was out in about 1hours time for a burnedout foglight
Posted on Google by Dave Conti
Everyone was super helpful and I felt that I could trust all the answers i received from all the questions I asked.
Posted on Google by Tami Somers
Came in for maintenance on 2012 challenger and Chris Bella was more than helpful! Thank you for the help
Posted on Google by Dan Kohel
I took my van in for the auto start/stop not working. In less than 2 hours they diagnosed the problem and fixed it. Todd the service guy kept me updated and let me know when it was ready for pickup.
Posted on Google by Dennis Jump
Todd handled my appointment in an efficient manner while treating me like a valued .
Posted on Google by Clarice Zellmer
Todd helped out with a costly repair. That man has magic hands.
Posted on Google by Kenny Ginder
Our van suddenly wouldn't accelerate properly and had several emergency messages. Palmen was able to work us in to their schedule that afternoon and repair a major problem immediately allowing us to return home that afternooon. Thank you!
Posted on Google by Margaret Larson
Todd in the service department was great to work with on an axle seal claim. He kept the request simple, made sure the supporting details were there, and helped keep it easy to review without confusion.
Posted on Google by David Erickson
Fast service for oil change.
Posted on Google by Eric
Service Advisor Chris is a rockstar! Super helpful, great communication, and knows his stuff! Thanks for making the process easy sir.
Posted on Google by Paul Vance
If you looking to purchase a car stop by Palmen Racine see Steven Kelekian Great sales man no extra pressure very knowledgeable all my question was answered throughout the buying process. Very Friendly
Posted on Google by otheal garth
Nothing short of a 5 star simple experience. Darion took the lead throughout my deal. Everything could not have been more straightforward. Total time spent was less than 1.5 hours of stress free communication. Darion's sales manager Mike was straightforward honest and direct as well. I feel like I received a very fair deal.
Posted on Google by John Zeile
Beyond great sales persons all four of them. Quick service and explained everything to us, test drove a vehicle suggested by them and wound up purchasing it. Easiest sale they ever had.
Posted on Google by bernard fapso
Patty in service sept. Listens and makes sure your needs are adhere too. Also purchased a warranty from Steve Schwaab with no pressure to buy. Explained all different options and very friendly and thorough.
Posted on Google by Lloyd Larson
I usually hate going to car dealerships but this trip was different. I dealt with Angel the entire time while buying my Gladiator and let me tell you, this guy is good. A true pro. He knows his stuff and got a deal done I didn’t think was possible. I highly recommend Palmen in general and Angel specifically.
Posted on Google by jon smith
Just had a great experience buying a automobile from Palmen Dodge Racine. My sales person Joe was fantastic and never pressured me into something I didn't want. I would definitely recommend Joe and the crew if you're looking for a great deal on a car. Thank you Palmen Dodge Racine.
Posted on Google by JEFFREY JANDL
I was so satisfied with all the service I received ♥️
Posted on Google by Melissa Story
Patti is great person to work with you are very lucky to have her
Posted on Google by Rick Bonini
Excellent
Posted on Google by Paul
I usually wait while having my vehicle service. Service is always as quick as possible.
Posted on Google by Bob Burden
Steven was amazing & made my car buying experience fast & easy ! Johnathan speaker finance was informative & great to work with
Posted on Google by Christina Culinski
Steven Kelekian and John Speaker both helped us make to smoothest, easiest no pressure car sale. We actually had so much fun.
Posted on Google by Steve Schoonover
From the moment I walked into Palmen Company - I knew it felt a little like home. Walked in a winner of a game mailer - left with a new car that was needed for sure. Thank you Joe for working so diligently to help find the right fit for me. Thank you Mr. Speaker for taking the time to explain the finance pieces - and to All the Team of Palmen - Thank you for your time and patience while I took care of the necessary adjustments needed to make this happen. You guys/gals are awesome! :) Thank you
Posted on Google by Laura Jordan
Easy to make an appointment , fast and good service.
Posted on Google by DD Stillman
I was in on Wednesday, 4/29/26 for an oil change, 4 new tires and a new battery install on my 2016 Jeep Patriot. Chris took care of me & my car and was knowledgeable, professional, friendly and easy to work with. He had to order my tires and went out of his way to make sure they arrived later that day and were installed before he left for the day. I used the shuttle service for the first time. Craig and Bill were the shuttle drivers who took me home and later in the afternoon picked me up to retrieve my car. Both gentlemen were very friendly and professional. While waiting for my car, I spoke with Sergio and he gave me a tour of the new Cherokee mid size and the Jeep Compass, both very nice and contenders for my next purchase! Thanks again Palmen! :>) Was in today 4/14/25 for an oil change, & tire rotation…great service, quick, polite and professional, as always….Patti was right there for me explaining everything. Great service, quick, clean, friendly, respectful and polite. I’ve been a Palmen Jeep driver/customer for a long time, that’s because of the great service! Thank you! :>)
Posted on Google by K Miller
Service writer,Patti, was very knowledgeable and friendly. The service was done quickly and professionally. I am very happy with the work that was done.
Posted on Google by Joe Gallo
A-1 all the way. Friendly and works with you during the entire buying or servicing process. I have been buying from Palmen for over 30 years.
Posted on Google by MrDobyman100
TODD ATKINSON MY SERVICE ADVISOR ROCKS!!!! HE'S SO VERY POLITE AND FRIENDLY. I'D RECOMMEND RACINE PALMEN. I WAS QUOTED A PRICE FOR MY SERVICE AND THE END PRICE WAS CHEAPER I'M STOKED! SAVING MONEY IS ALWAYS A GOOD SITUATION HONESTY IS PRACTICED BY THE SERVICE ADVISOR. MR. TODD ATKINSON EVERY OTHER PERSON I CAME ACROSS AT THE PLACE WAS VERY PROFESSIONAL AND POLITE. I'LL CONTINUE TO BE SERVICED BY RACINE PALMEN DON'T MIND SPENDING MY HARD EARNED MONEY AT RACINE PALMEN!!!!! ------------------------------------‐-------- TODAY I HAD THE PLEASURE TO INTERACT WITH CHRISTOPHER BELLA...CHRIS WAS PROFESSIONAL AND FRIENDLY. HE KEPT ME INFORMED DURING MY OIL CHANGE LETTING ME KNOW WHAT WAS NEEDED FOR MY OIL CHANGE TO KEEP MY VEHICLE RUNNING EFFICIENTLY! TOLD ME FEES UPFRONT AND WAS HONEST THROUGHOUT THE PROCESS. I SO ENJOY HAVING MY VEHICLE SERVICED HERE AT RACINE PALMEN. VERY COMFORTABLE ATMOSPHERE. I'LL BE BACK!!
Posted on Google by Christine Booker
Great person (Tom)that helped with the sale. I would go back but have him help me all the way. Thanks
Posted on cars.com by TOOTYS_TOY
As always, this dealership is terrific in the way they treat and care for their customers
Posted on cars.com by leewoelbing
It’s a good place to go get you’re vehicle taken care of and it’s a good place to make sure everything is done up properly!!!
Posted on cars.com by Roxie Finley
Great service. I missed my my appointment because I had the wrong date but they still got me in the following day and took care of ne
Posted on cars.com by JERRYJMARZULLO
Shelly and her team continue to exceed my expectations. The whole team remains resolute to solve the issues with my vehicle.
Posted on cars.com by mjfltru
Always great service!!! Sergio is the best salesman. He deserves a raise!! Thank you all!
Posted on cars.com by JALEN0129
The entire staff was very accommodating. Everyone introduced themselves, offered to help any way they could. I walked out a happy satisfied customer. I will go back again when I need another vehicle! Thanks everyone, you were all welcoming and accommodating!
Posted on cars.com by GINNY Lenderman
Had an oil change/tire rotation done as required per mileage. Couldn't be happier with the work and customer service. Patty Ostergard is the reason I stay at Palmen Racine
Posted on cars.com by dan201978
The dealership is clean, friendly, always able to get in for whatever maintenance is needed for my Jeep.
Posted on cars.com by webbamy07
Prompt friendly service-was ready very quick explained needed services Called me right away when Jeep was done
Posted on cars.com by HAWAIIANGUIN
Great service. Nice people. Clean environment. Easy to schedule. Convenient location. And very good coffee !
Posted on cars.com by tom
Fantastic support and customer service from Todd. He was very helpful with questions and provided direct contact information for follow-up. My go to dealer for my Pacifica!
Posted on cars.com by KALLEEN.BRUCH
Everything was great as usual. Patti always makes me feel valued and appreciated as a customer. I highly recommend Palmen in Racine for all service and sales needs.
Posted on cars.com by Brink
Patti in service takes care of us and always on time and done right in clean facilities.
Posted on cars.com by awallat300
Great and fast service. Easy to book and well documented. Great waiting facilities with snacks!
Posted on cars.com by pedro5511
Very clean and professional. The person I had was just stating. If l had a question and he couldn't answer he apologized and got help.
Posted on cars.com by DAVESUPRAK
Have all the service work on our Grand Cherokee performed at Palmen. Have always dealt with Patti. No complaints. The Service Department is the main reason we buy our cars ( last 4 Jeeps ) at Palmen,
Posted on cars.com by Road Runner
Service was top-notch, as always. Todd kept me up-to-date and the vehicle was ready when promised. Definitely would recommend.
Posted on cars.com by Loni1212
Very pleased with my experience with this dealership. My third Ram 1500 purchased from Palmen and have always been treated with respect and fairness.
Posted on cars.com by BOBWEDDEL
There, work ethic is on point. Getting work done from them is great and alway’s makes sure nothing goes wrong I would honestly send people who has a vehicle from the Palmen’s to go get the work done. It is definitely worth it.
Posted on cars.com by finleyr10
Todd was very pleasant to work with and he kept me informed as to what was going on.
Posted on cars.com by lazysusan78
The team at Palmen’s service department are always informative, helpful, and friendly. Their prices are very reasonable and I am confident in the quality of their work.
Posted on cars.com by Travelin_Gal
The whole process went very smooth, from the time we walked in, through the delivery. Communication with Bob was excellent.
Posted on cars.com by ABEL.T882
Service was well planned and finished promptly. A good explanation was provided following, with suggestions.
Posted on cars.com by fischbay
I won't recommend anyone buying from you as I never received any return communication on the problem I had with my jeep when delivered because the salesman made a mistake.
Posted on cars.com by URBWDLF
Palmen has always delivered top-notch customer service when dealing with my 2019 Ram Pickup.
Posted on cars.com by JACKIE.WYNN
Have been a loyal Palmen customer for over 20 years. I visited the dealership, and sat down with my salesman, after determining which specific model I wanted, we negotiated a price and picked up the car a few days later.
Posted on cars.com by LEONARD8
Palmen Dodge Chrysler Jeep of Racine has taken care of all my service needs, on my 2019 Jeep Grand Cherokee, with respect and quality workmanship i would recommend this dealership .
Posted on cars.com by dstika1
Tim is an excellent salesman. We haven't closed a deal yet due to other issues not relating to Palmen Even though they are an hour and half away from me, they earned my future business.
Posted on cars.com by Arnie
There was some contention when I got to the dealership. I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took care of me and was extremely customer friendly. I was very happy when I left the dealership.
Posted on cars.com by puzzlemaster
Everyone is great and so pleasant to work with. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff.
Posted on cars.com by mmarks
I was on my way to Door County WI. from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my service advisor along with everyone else at the dealership was truly amazing. Since I had to leave my truck up in Racine while I was back in St. Louis I never had any doubts that everything was going to be ok. I know that Autumn Roeder and this dealership went to bat for me to get the approval of a new engine from the extended warranty that I had on my truck and I am so thankful. Also a big shout out to Roger the mechanic who put the new engine in, it runs amazing. Thank again Jeff and Deanna
Posted on cars.com by gipperichpainting
Had an absolutely flawless and seamless experience leasing a new Grand Cherokee from Randy Rogers! In & out in about 2 hours, and everyone else that was part of the process was great too; Steve Scwhaab in Finance, Sales Manager Joshua Wampole, Used Car Manager Ron Ward, and lastly Eric Profahl, the porter who did an especially nice job of cleaning up my blacked out Grand Cherokee Altitude! Can't imagine buying or servicing my vehicles anywhere else but Palmen in Racine. Thank-you...
Posted on cars.com by Brink
Everyone was pleasant and there was no pressure. We felt we were treated fairly and were very pleased with the whole experience.
Posted on cars.com by Sgolds0759
Never disappointed, went out of their way to assure I was satisfied, & dealt with my car warranty.
Posted on cars.com by 1659ek
Very friendly, clean and timely. Tim was excellent in customer service and knowledgeable at his job
Posted on cars.com by vaughn_tawana
Love going there. People are friendly and the free snacks and coffee is good my kid liked it
Posted on cars.com by AYANNA4311
I was pleased with the service I received it was a very nice experience I was amazed there was water and snacks provided. And I was not bad time wise for waiting in the customer lounge. It was a very good experience.
Posted on cars.com by gbpackers1953
my last visit was a senior moment issue that patty rectified in 5 minutes.good job
Posted on cars.com by Fireball
I deal with Patti. I trust her. I have been servicing my vehicles here for over 20 years.
Posted on cars.com by SBALCEREK
WALLY did a wonderful job writing up everything and your service technician did a great job and got the job done early very pleased thank you again
Posted on cars.com by MECSEPELLA
Patty is amazing. I. Called same day and got in for oil change and tire rotation. Talked to somebody else and they stated no openings until following Wed. She is the bomb.
Posted on cars.com by shehn44
All looks great! Patti is easy to work with, professional and attentive to your needs. She is a keeper!
Posted on cars.com by Chuck
Been taking my vehicle to palmen in Kenosha for over 2 years and they couldn’t tell me what the problem was with my vehicle. Take it to palmen in Racine 1 time and they were able to find the issue. Thank you so much for your service! Will be bringing my vehicle back for any maintenance in the future.
Posted on cars.com by jackiemarin90
The personnel were friendly and professional. The waiting area was very nice and made the wait easy to deal with
Posted on cars.com by james.aceto
Randy was very nice & cordial. He helped me through buying my gorgeous truck!!! He was attentive to my needs.
Posted on cars.com by MRSKIMTURNER71
The issue with my vehicle keeps reoccuring, this is the second time it's in for the problem
Posted on cars.com by Fireball
Very thorough and tested multiple fixes with out success. Determined the need for replacement parts and ordered them. Will let me know when they arrive.
Posted on cars.com by dcxredx
Everyone is always very helpful, considerate, and explains thing well. Wally got the the tire problem right away, and it was taken care of that afternoon. Tim Krikau took us home so we could wait there and come back later to get the car. Patti is always excellent to work with as well.
Posted on cars.com by KVANDERBRUG
Patti was very pleasant and explained everything. When I told her I couldn't get the repairs done outside of the oil change because I couldn't reach my mom, she wasn't upset she was ok with that.
Posted on cars.com by BABYWESLEY1009
great salesman Matt collins i had great service from him ! i like him a lot great attitude
Posted on cars.com by TCHAMBASIAN
Very professional! Explained everything being done, very efficient. Staff also very friendly! Definitely would recommend!
Posted on cars.com by DZPOELMANN
Chuck Schovain is a great asset. He may be old school but customer service, communication and honesty he portrays gives me great confidence in doing business with Palmen
Posted on cars.com by Chuck
Took care of what needed to get done. Got it done in fhe same day.
Posted on cars.com by andrew_kaestner
Patti Ostergaard, Service Advisor, always provides excellent customer service; and she is always in the know about the service my car has had in the past and timing for when service is needed for the vehicle. It is a pleasure working with her; and I believe she is an asset to the Service Team and the Palmen dealership. The Service Center and Customer Lounge are always clean; and all staff members are professional and courteous.
Posted on cars.com by KUHLMAN2008
The sales team is great I deal with Tom or Vince. Service has always been fair as well. The parts team is also very helpful.
Posted on cars.com by todd7440
Tom, Jake and Mark were all wonderful ambassadors for my car-buying experience. I feel like they were fair and friendly.
Posted on cars.com by IHMKEC13
Patti is fantastic to deal with. Great with updates on vehicle progress on a longer repair.
Posted on cars.com by DRIEKKOFF
Quick in and out for basic services, nice to have water and snacks while you wait too. :)
Posted on cars.com by tpusch0
Quick in and out for basic services, nice to have water and snacks while you wait too. :)
Posted on cars.com by denises846
Great service, Pat was great and very qiuck on working on a deals.. ill go back for sure. Thanks Palmen
Posted on cars.com by RNSNOWBALL
Phenomenal service. I am only using more words because the application ask for more. This dealership has treated all the photos we well and does right now and have phenomenal service.
Posted on cars.com by pastorhargrove
Patty in the service department is next level amazing. She goes above and beyond. Patty is the reason I purchased another new vehicle from Palmen Racine.
Posted on cars.com by dan201978
They got my recall service done quickly and they are very nice people. Thank you.
Posted on cars.com by earthgirl1964
Service department was very knowledgeable and helpful. Great Customer Service both on the phone and in person.
Posted on cars.com by slwerve
Tim/ Patti in service was extremely helpful in getting my repairs done in a timely manner. They kept me the loop every step of the way.
Posted on cars.com by qdbrown1
Patti is super and has always been very knowledgable and helpful to me. Service performed well and quickly.
Posted on cars.com by acetocoleen
Good service on my vehicle with the last issue. took a few days for the parts but as soon as they arrived the repair was done.
Posted on cars.com by ddstillman50
Tim in service was extremely helpful in getting my repairs done in a timely manner. He kept me the loop every step of the way. Highly recommended.
Posted on cars.com by randymarvin
Friendly , prompt and professional service . Concerns assessed and addressed . Highly recommend this location for routine maintenance and service . Very nice waiting area.
Posted on cars.com by Gordy
It was close to home. The dealer was good. Very informative and answered any questions we had.
Posted on cars.com by DHOUSEALTON
,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job
Posted on cars.com by paulbarb
We have purchased & have service on our vehicles for about 25 yrs. Patti in service dept is awesome & very professional. Love seeing her when I get my oil change.
Posted on cars.com by vickialtergott
Had issue with my Dodge Grand Caravan paint , they had paint issue fixed to my complete satisfaction, service writer Wally Clark handled it very well, thanks
Posted on cars.com by dweber3703
Palmen of Racine has not disappointed! Patti is the absolute best. No matter what is going on around her she keeps a smile on her face and a friendly demeanor. You've got my business for good!
Posted on cars.com by jessimica06
Fast and friendly service every time. I would recommend this dealership and this service department to everybody.
Posted on cars.com by JP13
I always have a good experience at Palmen. They take very good care of my Jeep.
Posted on cars.com by dawn.schubert
My salesman, Sergio, was kind, helpful, friendly and understanding. He worked hard to get me in my vehicle quickly and communicated with me through the whole process.
Posted on cars.com by ALLISONKORTE
They were friendly. Location was convenient. Waiting area was comfortable. Facility was clean. Good place to go.
Posted on cars.com by akerscher8323
Patty was very nice and made the whole service interaction quick and easy. The prices were better than I was expecting.
Posted on cars.com by hansen135.ch
Patty is the very best. Returns phone calls. always has a smile willing to help with any question you have. She is one of your best assets.
Posted on cars.com by peaches_43614
It was very clean, and everyone was super nice and helpful! I worked with Tim Delord, and Ive never had such a great experience. He went through everything and explained things enough for me to understand what was going on.
Posted on cars.com by Am3
This is the second time I have purchased from this dealership and am very pleased with their customer service. I recommend working with Bob Zeihen at Palmen.
Posted on cars.com by ELK082880
Always great service, washed my vehicle when done and kept me informed of progress or any additional issues that needed to be addressed.
Posted on cars.com by dcxredx
Very nice and friendly service staff! A one. Came for oil change and tire rotation.
Posted on cars.com by shphd57
Patty does a great job and knows the in and outs on the vehicles. she always has smiles and knows you by name
Posted on cars.com by Fireball
Always honest, always efficient. Working with Patti is a breath of fresh air! Professional and easy to talk to!
Posted on cars.com by Lu
The people at Palmen (Nick) did a great job of getting my new Gladiator ready and explaining the features. They have followed up with me three additional times to ensure everything is OK and answer any questions I have.
Posted on cars.com by smilligan0
Tim was very professional, friendly and informative about my Jeep. The dealership had a clean waiting area with coffee plus snacks. The Service Group completed the work in a timely manner and provided a car wash at the end of servicing my Jeep. Thank you.
Posted on cars.com by Pete
Great service. Worked as fast as they could and kept me updated with my service.
Posted on cars.com by akvile.petrauskaite19
Friendly greeting. Honest about what service was needed. Shuttle is very handy so I don’t have to bother friends or family for a ride. Completed in a reasonable amount of time.
Posted on cars.com by mary.helgerson
Patti in service is always spot from setting up my appointments when it’s convenient for me to getting me in and out of the dealership on time. Patti is not a pushy in adding extra service like most others there at Palman. I refer friends and family to Patti and only Patti. Keep up the good work Patti and I will continue to return for my service.
Posted on cars.com by rsides
Service what great as usual, as was Patti! in and out very quickly, and they even tossed in a car wash to boot. Keeps me coming back for all my service needs. Thank-you!
Posted on cars.com by Brink
Great experience, was able to find the truck I wanted even with limited inventory. I have been a Palmen customer for nearly 20 years and will be for life
Posted on cars.com by rickcarlson68
Patti is terrific. She is professional from start to finish. Even though I didn’t buy my Jeep from Palmer they will always do the service
Posted on cars.com by Tcerny
Very Professional, friendly. Waiting area clean. Provided coffee, snacks. Cashier was extremely friendly. Completed job in a timely manner. A car wash is provided at the end of servicing your vehicle.
Posted on cars.com by chuckjsr
They keep you updated on what is happening to your car & I like that they offer a car wash once they are done servicing you car.
Posted on cars.com by cheryl-koch
Easy to make an appointment. Fast check in. Quick and friendly service. Comfortable waiting area. The service representative explained everything clearly. Offered a free car wash and brought my Jeep to the front door when it was ready.
Posted on cars.com by BRIANCHRISTENSEN73
good experience. referred my dad and a friend to Randy. Glad the dealership was still honoring the Chrysler employee discounts. Randy is a good source of information so again, i would refer people to him.
Posted on cars.com by kelly.hansen
Good experience overall. I would be back to purchase another vehicle in the near future if need be. I’m super happy with my Jeep.
Posted on cars.com by TRON194111
Polite,& knowledgeable Patty is a pleasure to work with.Patty listen very well when I explain the situation I am having with my vehicle,very nice.
Posted on DealerRater by Richard
Patti very nice and very accommodating. She took care of things for me . I will go back to her next time I need service for my jeep.
Posted on DealerRater by sherryhastings968
Great service and great salesman. Calvin took the time to explain the different model trucks I was interested in and listed to what was important to me for features. Made the experience a lot more enjoyable and worthwhile.
Posted on DealerRater by Lancerocs
Everything and everybody is great. Love my Jeep . Nick explained everything , was very friendly. He’s a very nice young man . Enjoyed our time together. Will definitely pass his name onto our family and friends.
Posted on DealerRater by Marlee0908
The dealership was very clean and all the personnel were very friendly and helpful Randy all my questions and concerns I would recommend this dealership
Posted on DealerRater by robertschiller
Treated with respect by everyone involved. You don't find that very often and I will be sure to tell other people about my experience.
Posted on DealerRater by DIANASIEPLER
Jason our sales person was friendly enough. The wife liked him as a person that she bear hugged him. She also liked Matthew in finance.
Posted on DealerRater by jesjr76
Patti is always great to work with! She is always very kind and Attentive to my Jeeps needs. Whenever I call to scheduled a appointment, i always ask for her. She’s my go to gal!
Posted on DealerRater by Mslaght212
Tim did a great job helping me understand what was going on and providing great advice! 10/10 would recommend to any one who comes to Palmen Service
Posted on DealerRater by Dyquan Gipson
Service was good and timely, which is for me most important as I like to wait for my service to be completed. The team was right on time!
Posted on DealerRater by AW
Can’t be happier with the experience. Nick did a fantastic job. Great follow up and honesty. Would buy again in a second. Great job!
Posted on DealerRater by matthewcolman
Excellent customer service and follow up! This was my first new vehicle purchase and I trusted Palmen since they also sold me my previous Jeep!
Posted on DealerRater by MeandtheWife
I went there to look at a Jeep Wrangler. Customer service was awesome (worked with Calvin and Teddy), and I didn’t feel pressured to buy the vehicle at all. Highly recommend. Ralph
Posted on DealerRater by Ralph
Nick did a great job helping us on a very busy day at the dealership. Very happy with the Ram 1500. Jessica was great in the previsit communication.
Posted on DealerRater by ab_stephenson@yahoo.com
Great experience! Jason was an excellent salesman. He was helpful, knowledgeable and kind. He helped me get exactly what I was looking for. I would definitely go to them again.
Posted on DealerRater by l2izzo
I had oil change and recall on fuel pump relay. They did the oil change and had to order the relay which is two months out. Gave my vehicle a quick wash. Got my vehicle within two hours which I call quick service.
Posted on DealerRater by dpdobrowski
My Wrangler had the check engine light on and I scheduled an appt within the week. The only day open was Fri morning and I always schedule my appointments with service advisor Patti Ostergaard when available. She is wonderful to work with and appreciate her communication with the mechanic. I had a faulty thermostat and they got everything fixed within that day. I appreciate all the hard work since I live in Franklin and have to travel for work. I know my Wrangler was serviced excellent and appreciate the discount with the coupon. I only service my Wrangler with you guys.
Posted on DealerRater by ttrevino80
GREAT service and friendly staff. Wally or Patti usually waits on us. Both are Excellent. We wouldn't think of going anywhere else to buy or service our Jeep.
Posted on DealerRater by Cafink59
Thank you Vince very your great customer services you was awesome to work with and I will most definitely be telling people to set up a appointment with you.
Posted on DealerRater by Latoya bogan
Patti is very helpful in setting up service and rides .Gave us 10% off coupon. Always cheerful and knowledgeable. Also very satisfied with all the work done on our Jeep.
Posted on DealerRater by Dfboss57
As always, Patti and the whole service technician team performed at the very highest level . I have 2 cars for servicing, and both vehicles are handled with extreme care.
Posted on DealerRater by Palmen Service
Very friendly and informative. They offered to wash my car after servicing which I thought was very nice. Truly a nice dealership. I will certainly be back.
Posted on DealerRater by appyluvr145
I can say out of all the people I have had to deal with at this place Timothy and Wally have been the only two who have actually made the visit worth it. All my questions are answered with details and I’m never left unsure of what is being done to my car. Although my car was washed here and must’ve not been dried properly because upon pick up you could see water droplets that dried on all my windows and side mirrors. Over all I recommend these 2 people.
Posted on DealerRater by Yesenia
They did a great job on my oil change. They also were able to find issues before they became major problems They called and went over the problem
Posted on DealerRater by milwaukeemortgage
Had excellent service from both Tom Berlin (the salesman), Josh and Steve. I would give them a 100% rating every time. Worked with me to get the best deal possible.
Posted on DealerRater by DIANASIEPLER
So far I can't complain. They have performed to my expectations and the experiences have been top notch. Keep up the good work! Thank you
Posted on DealerRater by Steve J.
The service area is clean and easy to enter. The service personnel are kind, caring and efficient. It is always a pleasure to bring my vehicle in for service..
Posted on DealerRater by maureen.yax
Service was great and timely. Wally was helpful and suggested fixes that I should consider on my next visit. Pricing was in line with what I expected.
Posted on DealerRater by rmcarter22
Fast friendly and reasonable. Had the Jeep I wanted in stock. Took less then 3 hours. We went next door to have lunch while they did the paperwork.
Posted on DealerRater by xlackz
The dealership was very friendly and answered all questions thoroughly. The process of buying a vehicle was made very simple and willing to work with your budget. I highly recommend.
Posted on DealerRater by Peterson0706
I had a great time buying my vehicle! I have a trickier situation and the dealership was more that willing to work with me. They held a vehicle that I had a deposit on despite growing interest in the vehicle, which is something a different dealership did not do. Highly recommend!
Posted on DealerRater by JadynH
Excellent service. Unfortunately the fix for my radio that FCA had did not work. When I plug in my phone, it will turn off my radio and heat.
Posted on DealerRater by earthgirl1964
Everything was explained and professionally done. My car was ready when promised. The recall repair should fix the issue I was having with my oil level.
Posted on DealerRater by csharke66
I always have a favorable experience at Palmen Jeep in Racine, WI. On 3/9/21, I was scheduled for an oil change and a brake fluid and transmission fluid flush and refill - Tim DeLord was wonderful in explaining what was to be done and he also applied coupons for the services so I saved some money! The waiting area was clean, as was the restroom, and COVID-19 protocols were visible everywhere within the environment and with staff.
Posted on DealerRater by K
Tim was very helpful and very knowledgeable. I was completely satisfied with my visit. My Durango was back to normal in no time. 5 stars. Thanks so much!
Posted on DealerRater by Jacobs7191
Recently had an oil change and multi point inspection done on my 2016 Ram 1500. I had my tires replaced during winter and there was a slight mishap. I contacted Patti, she wanted to make things right. She offered me a courtesy oil change and multi point inspection. Patti has been wonderful to work with, and wants to make sure that her customers are happy when they leave.
Posted on DealerRater by Jcastelli352@gmail.com
Seamless service. No issues with the oil change. Very professional all around. Shuttle service is super convenient. Shuttle driver was very courteous and drove in a safe manner.
Posted on DealerRater by KIS_TOM
Easy to deal with. Fast service. Called and went over everything that was need and asked if I needed any thing else. Great follow up as well
Posted on DealerRater by Tamps28
Randy and the team provided excellent customer service to me. This is not the first time I worked with Palmen, and it is not likely to be the last.
Posted on DealerRater by Smmitchell227
I leased a Jeep Gladiator in January my experience was great. Chuck schovain was very helpful and knowledgeable about everything . Joshua Wampole was also very helpful. They made the whole experience painless and I love that machine I have no complaints about it. The only thing I wish I would have looked more at the Rubicon well maybe in 3 years
Posted on DealerRater by Kevin winterle
Very friendly good service and I hate doing surveys my return business should be proof that they are daoing a good job so do me a favor and don't ask me to do anymore surveys
Posted on DealerRater by dreeser1@wi.rr.com
This car buying was very easy. With all the amazing people at Palmen. It made me getting behind the wheel of a Dodge Challenger really easy.
Posted on DealerRater by Nick Patt
Kind and friendly people work there excellent job did not have to wait long for work to be done and was delivered back to me nice and clean
Posted on DealerRater by GALAXY967
Tim was great to work with! Will for sure come back to work with him again when service is needed. He made me feel comfortable leaving my car there knowing it would be there about 2 weeks.
Posted on DealerRater by kmkotowicz
Always very clean and following Covid-19 protocols. Attention to details and needs of the customer. When service has been completed, the vehicle is very clean.
Posted on DealerRater by dcxredx
Love the visited and the environment was a good apration, excellent job is my favorite. Of all I given everyone a 10 there's. P
Posted on DealerRater by Vennie
this is the third vehicle that I've either leased or bought from Palmen of Racine in the past three years. Always have a great experience with them. Not pushy and very friendly sales staff.
Posted on DealerRater by mseigr9496
Very good service excellent mechanics work was done sooner than expected and I'm very pleased with their warranty coverage depends on their service reps are top notch
Posted on DealerRater by BRYANGRUNDER
Great customer service and quality work done on my Cherokee. Everyone is very helpful and courteous. Everything was explained to me before any work was completed.
Posted on DealerRater by TJSHANNON8
The sales staff were all very courteous, friendly and professional. I felt that I received a fair deal after they showed me the invoice on my Jeep Wrangler. They also included the jeep all weather mats in my deal. I would recommend Palmen to my friends.
Posted on DealerRater by jkcubsfan
This is the place for all of your Jeep, Ram, and Chrysler vehicles. Patti is awesome! Have been working with her for years and trust her completely!
Posted on DealerRater by BEETLECRUZ
Got my jeep in right away for oil change!!! Thank u Patti is always easy to work with. Thanks to all ~ Julie and Chris Halberstadt
Posted on DealerRater by jhalbe16
Patti consistently goes ABOVE AND BEYOND for her customers service experience! The dealership looked great - especially the 2021 RAM TRX parked in the service area!
Posted on DealerRater by 2020 RAM
I can always rely upon friendly, knowledgeable and fast service. We have been using Palmen for over 10 years. The service department is top notch!
Posted on DealerRater by tiffaanybehrends
Brought my 17 Ram in for a recall repair. Great service, friendly and prompt communications. Even washed the truck. No pressure for other service. Thank you
Posted on DealerRater by Rainman1962
© 2026 Palmen Chrysler Dodge Jeep Ram of Racine
Share Search Results