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Darion Howlett was a fantastic, friendly, and helpful sales consultant. Buy your next car through him!
Incredible work~ and so fast!
Sergio is excellent!! Very friendly! Great salesman! 3rd car I have bought from Palmen without any issues!! Thank you
You guys do great job
Very professional
Patti is the best service very good.
Patty and the Service team at Palmen are the absolute best! Fast, responsive and fair. You can't ask for a better team to look after your vehicle. I am on my third Jeep and I love it!
Easy, unpressured, and clear details made "my first" car purchase fun and enjoyable!!! I let my husband pick the color!!!
Thanks to everyone at Palmen with the overwhelming service and helpfulness during the purchase of a new 2026 Ram
Great service very knowledgeable well trained people ,easy to work with, and keep you informed of the progress.
Chris in service was great from start to finish. Easy check in and check out experience. Recommend 100%
Great service, great people at Palmen in Racine! Thank You!
Awesome to work with! Special shout-out to Darion Howlett. I reached out to Darion about a vehicle we were interested in and was upfront that I was looking for the bottom-dollar, best possible price. We were ready to stop shopping around and going back and forth with different dealers over numbers, and Darion delivered! He was able to get us by far the best price on our new 2026 Grand Wagoneer. He had everything ready to go, was extremely friendly and professional, and most importantly, he actually listened to what I wanted. Thank you, Darion, for making the process so easy and providing such awesome service. We truly appreciate it
Great
We were able to purchase a very nice and well cared for Pacifica and all aspects of the purchase were handled very well and professionally. The friendliness and no pressure to purchase any additional add- ons was much appreciated.
I recently purchased a 2026 Ram 2500 from Palmen and had a great experience from start to finish. My sales consultant, Joe Sabala, made the entire process straightforward, honest and easy—there was no pressure or runaround. Wolfgang was equally great to work with during financing and explained everything clearly. I’d gladly recommend Joe, Wolfgang and the Palmen team to anyone looking for a smooth and trustworthy vehicle-buying experience.
Went in for an oil change and tire rotation. They took my vehicle right away and finished up quite fast. All employees were extremely friendly and courteous. Thank you for such a pleasant experience.
If you looking to purchase a car stop by Palmen Racine see Steven Kelekian Great sales man no extra pressure very knowledgeable all my question was answered throughout the buying process. Very Friendly
Patty in service has been great to deal with for the last almost 5 years . Dont deal with anyone else. Parts Dept also easy to deal with and Very helpful.
Called dealership and told them I had a four hour drive and needed more info on truck prior to making the journey. They FaceTimed a call with me so I could see and hear the info I wanted to know about. Everything they advertised and told me was absolutely accurate. Once I showed up it was an easy paperwork transaction and I was out the door efficiently. There was no pressure from them on service agreements or any other part of the sale. They were completely transparent and honest. I will definitely by from them again. Great staff , great management.
Service was excellent, engine problem was diagnosed and totally corrected and car return to me within 24 hours.
Found the problem and fixed it.
Outstanding support for second purchase this year with Steven Kelekian as sales consultant and Mike Jansen for sales manager.
Tim was very knowledgeable and helpful showing me some very nice dodge rams . I would recommend working with tim anyday !
They are always courteous and great service.
Great service! Friendly and knowledgeable staff.
Chris was wonderful to work with!
Prompt efficient and courteous In at 9:30am out by 10 a.m. free beverages and snacks
Very friendly and curtious. Easy scheduling for future maintenance that was recommended.
Patty is always updating me on status of vehicle!!! A+ for Palmen and Patty
As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!
Palman's service is one of the best places to service your vehicle. I was treated like a person not a number. If you want to be treated like a person stop by Palman.
Always have good experience at Palmen. Service Advisor Patti does a great job from checkin to check out!
Ron and his team are very good to work with. Always great service. Thanks Roland
My car brakes were locked and couldn’t move it. Chris at Palmen told me to call tow service, gave me the number, car was picked up and transported to Palmen. Chris kept me advised on the car progress. When done Chris sent the courtesy vehicle to pick me up to get my car. Very happy with the service and prompt care of my car. Thank you Chris
Amazing service! Dennis went above and beyond to fix a problem with my Gladiator (other dealerships just said to ignore it). Dennis kept me updated and explained the work performed perfectly. Finally after two years of dealing with the problem, it is fixed.
Steven Kelekian was absolutely amazing. I told him my needs and what I wanted. He made sure my needs were met and didn’t try selling me something I didn’t want. Thanks Steven! My new car is beautiful and I couldn’t thank you enough
The service staff at Palmen Racine was extremely helpful and knowledgeable. They kept in touch with me during the process, which was helpful in determining if I needed a loaner car. Patty was great to work with.
Awesome service department. They respect your time.
Patty was great
A very pleasant buying experience. All of my questions were answered professionally and I never felt pressured to buy. Angel was my salesman,and was professional, friendly,and I felt like he worked hard to make sure I received a fair deal. Wolfgang in finance was great. He answer every question I had and broke everything down for me so I knew exactly what I was paying for. I highly recommend them.
Just bought a new car. My salesman was Darion. He was excellent throughout the entire process. Best experience I have had buying a car.
This is my second Jeep I’ve bought from Palmen. Chuck and the entire staff have always been great to work with!
Excellent customer service!!
Great person (Tom)that helped with the sale. I would go back but have him help me all the way. Thanks
As always, this dealership is terrific in the way they treat and care for their customers
It’s a good place to go get you’re vehicle taken care of and it’s a good place to make sure everything is done up properly!!!
Easy transaction. Excellent communications and value
Excellent experience
Tim did me right again, thanks for hooking me up to a new ride!!! Vroom vroom REDNES, LOL
Steven has gone beyond what is needed to help me with my purchase.
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
Todd Atkinson did an awesome job @ making sure things went smoothly from the drop off to the pickup. Thank you again for the stellar work.
You folks have never let me down. I trust you.
Very timely did a great job very Satis
Everyone was helpful and took care of business.
Great Job on finding my issue after another mechanic put in a new engine . The turnaround was great .
I liked how i was greeted at my car. Checkbon was quick and efficient.
Very excellent service Very professionally
Best ever Jeff 😊😊😊😊😊 thank for my new Geand Cherokee 😃😃😃😃 had a great experience 😃
Great service
From start to finish , everything went smoothly. I was notified of the findings and an estimate was provided. I picked up the car today, and everything was done properly.Its nice to know that you can trust what they say. Everything was put back in an orderly manner Thanks for a great experience.
I had an awesome experience at Palmen in large part due to Darion Howlett! Darion was welcoming, knowledgeable, and personable making this process stress free and smooth! I highly recommend that anyone stopping in at Palmen in Racine, WI request Darion!!
Wonderful Experience. Great Dealership. They sold me and my husband our first really nice car. Didn’t try and push anything. I was greeted nicely and didn’t feel bombarded. They even gave my son a hot wheels car. Fair prices and easy transaction.
I am extremely pleased with the Service Department's professionalism and hospitality!
I'm an retired service manager. Palmen makes me comfortable and appreciated. A1 service .
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
I highly recommend your establishment to all needing assistance! ***** star service for all we encountered! Definitely will use again when there is a need! Dennis in service went above and beyond!
Jason and the team has done a wonderful job asap in getting my car fixed and going the extra mile to make sure that I was satisfied with the work and im happy to tell all my friends about this great place and should buy there next car or jeep from here.
Chris is always very accommodating and a pleasure to deal with as well as very informative on the progress of the work being done.
Had a recall notice They handled with ease very quickly
They fixed my pickup truck’s started fast when I was in a bind and needed help. They also Worked hard with me to figure out a warranty issue
Good experience. Work was done in a timely manner. Would use Palmen for repairs any time.
They went above and beyond for us. We went in just to look at one truck & we ended up buying 2 trucks! Our salesman Angel was outstanding and very patient with us even with the 1 million questions we had for him. I am extremely grateful for the experience we had and will definitely buy another vehicle with them in the future. Thanks again Angel at Palmen in Racine.
Rating: ⭐⭐⭐⭐⭐ (Would give 11/5 if the internet allowed it) If you are currently driving a 5th Gen Ram and it starts making a sound like a disgruntled poltergeist trapping itself in your rear axle, do not panic. Do not pull over and cry. Just pray you are within driving distance of this absolute sanctuary of horsepower. We were in the middle of a massive cross-country trek when our Ram 1500 decided to start playing us the song of its people from the rear end. It was a dark, stressful moment. Enter Shelly, the Service Manager and Jesse the Advisor. Jesse didn’t just look at our out-of-state plates and say, "We can fit you in next Tuesday." No. He told Shelly that we were travelers in distress. They looked destiny in the eye, and mobilized their forces. Shelly deployed one of her absolute top-tier, wizard-level technicians to perform an emergency evaluation. This tech didn’t just assess the noise; he expertly interrogated it with something called "Chassis Ears". Within what felt like three minutes, he had diagnosed the issue with the precision of a seasoned cardiac surgeon. They didn't just fix our truck; they saved our entire road trip from becoming an episode of a survival reality show. Epically amazing experience. Fast, professional, and genuinely empathetic to the plight of the road-weary traveler. If Shelly ever decides to run for public office, she has my vote. Get your truck serviced here, or regret it forever! Say hi to Jesse and let him cook! I hope Shelly will treat her team by reading this review aloud while sharing the "gifts" that come with good service. Very respectfully, Chris, Teresa, Droggo, and Khalesi
I needed my display screen replaced. I called for an appointment, got in right the very next day. Anticipated waiting several days for the new screen but was very pleasantly surprised when I received a call the very next day that it was in. Again, I was given an appointment the very next day. Chris was wonderful to work with and on top of my service the entire time.
Bob sales and John finance were great to work with and friendly.
Chris was super helpful with handling the repair issue with my jeep. Communicated every step of the way until it was complete. Very much appreciated.
Palmen dodge chrysler jeep dealership of racine Wis. is and has a trusted service department.
Exactly what I was expecting Nothing but the best those guys are awesome Jesse and the crew has that business cooking they get the job done and done right.💯Thank you guys 😊
Great communication from Steven. Excellent knowledge of the vehicle and features.
Easy to work with. Finance department explained everything clearly. Tim was helpful and friendly to work with.
The dealer has more vehicles than dealers I've been to. The sales person was knowledgeable and brought up Chrysler Pacifica to show features that I was asking about. The salesperson had provided great information and incentives when we asked and by comparison to other dealers I got somewhere else, decided to purchase it right off the bat. The sales manager also was very helpful when I asked for info about tax credit for the Pacifica Hybrid plug-in, and printed the info when I asked for details. Thanks for the great service from both. Also very accommodating to drive the van to our place when I mentioned I had a tight schedule for important meet. that eve. I rate this dealer and salesperson an A++ thid Thr
It was great easy and I'm very satisfied.
Todd is awesome i get all my fleet vehicles serviced with him and he is always like " Yes, bring it on over we can get you in". Thank you so much Todd your awesome
Made an appointment at Palmen Jeep to get some recalls taken care of. Not realizing there is a Palmen in Kenosha, I went to the one in Racine. Chris was fantastic and fit me right in. I felt like an idiot but he treated me kind and like it wasn’t a big deal. He didn’t turn me away and I am very grateful and happy with the attention he and the staff gave me. 10/10 will go back again!
Great experience once Dennis Mohammed (service advisor) took charge of my appointment. I arrived early. Don’t do that because I was made to wait until my appointment time before Dennis was assigned to me and took care of my appointment. Dennis was wonderful, personable, friendly, knowledgeable and made sure everything was done correctly. He even grabbed a coupon I had in the car and applied it to the invoice prior to taking me to check out. Service was done in a timely manner. I will be booking any service with Dennis from now on. First time at PALMEN as we’re new to Wisconsin, and despite the initial hiccup with another service advisor I will be bringing my Jeep back there for service. Thank you, Dennis for a good experience.
Service was timely and efficiently done.
It was great easy and I'm very satisfied.
Smart and efficient people in the Service Department. I follow their recommendations and advice. Pushing a 100 thousand miles on my Grand Cherokee with no major problems.
As much as I dread having to buy a new car, Bob made it a positive experience for me. In 2 hours I was able to buy a new car, trade my old one in, and drive away with my new car. Bob was kind, no high pressure, which I appreciate. He connected my phone to the car and had changed my license plates over to the new car. Thanks Bob for making buying a new car easy and smooth.
Great experience. Darian was a great.
Tim was real smooth, patient, knowledgeable and he wasn't pushy. Himself and the dealership made things happen and in a timely manner.
I like the service dept. I get peace of mind knowing my Jeep Grand Cherokee is maintained properly and done correctly. Service staff is always friendly and thorough with maintenance. They don’t push unnecessary maintenance on you and walk you through the service. The pricing is affordable and the service is top notch. I will keep coming here.
Yesterday I took my vehicle in for oil change and tire rotation. Jesse Stoehr was great to work with. I had a great experience overall. Thank You!
The Service department is always helpful and friendly.
Excellent Survice
Great job, exactly what I was looking for, in stocks, cleanup and looking good, willing to negotiate, thanks again
Dennis was great!
I absolutely loved the whole service team. They fixed up my 2017 jeep Cherokee. I worked directly with Patty at first then it was Chris. I loved there personality and how they made me feel welcomed and heard. Only down fall is that they gave me a Chrysler Voyager 2026 for my rental and I had to return it. highly recommend this place. They are all so friendly . Thank you.
Darion Howlett was a fantastic, friendly, and helpful sales consultant. Buy your next car through him!
Incredible work~ and so fast!
Sergio is excellent!! Very friendly! Great salesman! 3rd car I have bought from Palmen without any issues!! Thank you
You guys do great job
Very professional
Patti is the best service very good.
Patty and the Service team at Palmen are the absolute best! Fast, responsive and fair. You can't ask for a better team to look after your vehicle. I am on my third Jeep and I love it!
Easy, unpressured, and clear details made "my first" car purchase fun and enjoyable!!! I let my husband pick the color!!!
Thanks to everyone at Palmen with the overwhelming service and helpfulness during the purchase of a new 2026 Ram
Great service very knowledgeable well trained people ,easy to work with, and keep you informed of the progress.
Chris in service was great from start to finish. Easy check in and check out experience. Recommend 100%
Great service, great people at Palmen in Racine! Thank You!
Awesome to work with! Special shout-out to Darion Howlett. I reached out to Darion about a vehicle we were interested in and was upfront that I was looking for the bottom-dollar, best possible price. We were ready to stop shopping around and going back and forth with different dealers over numbers, and Darion delivered! He was able to get us by far the best price on our new 2026 Grand Wagoneer. He had everything ready to go, was extremely friendly and professional, and most importantly, he actually listened to what I wanted. Thank you, Darion, for making the process so easy and providing such awesome service. We truly appreciate it
Great
We were able to purchase a very nice and well cared for Pacifica and all aspects of the purchase were handled very well and professionally. The friendliness and no pressure to purchase any additional add- ons was much appreciated.
I recently purchased a 2026 Ram 2500 from Palmen and had a great experience from start to finish. My sales consultant, Joe Sabala, made the entire process straightforward, honest and easy—there was no pressure or runaround. Wolfgang was equally great to work with during financing and explained everything clearly. I’d gladly recommend Joe, Wolfgang and the Palmen team to anyone looking for a smooth and trustworthy vehicle-buying experience.
Went in for an oil change and tire rotation. They took my vehicle right away and finished up quite fast. All employees were extremely friendly and courteous. Thank you for such a pleasant experience.
If you looking to purchase a car stop by Palmen Racine see Steven Kelekian Great sales man no extra pressure very knowledgeable all my question was answered throughout the buying process. Very Friendly
Patty in service has been great to deal with for the last almost 5 years . Dont deal with anyone else. Parts Dept also easy to deal with and Very helpful.
Called dealership and told them I had a four hour drive and needed more info on truck prior to making the journey. They FaceTimed a call with me so I could see and hear the info I wanted to know about. Everything they advertised and told me was absolutely accurate. Once I showed up it was an easy paperwork transaction and I was out the door efficiently. There was no pressure from them on service agreements or any other part of the sale. They were completely transparent and honest. I will definitely by from them again. Great staff , great management.
Service was excellent, engine problem was diagnosed and totally corrected and car return to me within 24 hours.
Found the problem and fixed it.
Outstanding support for second purchase this year with Steven Kelekian as sales consultant and Mike Jansen for sales manager.
Tim was very knowledgeable and helpful showing me some very nice dodge rams . I would recommend working with tim anyday !
They are always courteous and great service.
Great service! Friendly and knowledgeable staff.
Chris was wonderful to work with!
Prompt efficient and courteous In at 9:30am out by 10 a.m. free beverages and snacks
Very friendly and curtious. Easy scheduling for future maintenance that was recommended.
Patty is always updating me on status of vehicle!!! A+ for Palmen and Patty
As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!
Palman's service is one of the best places to service your vehicle. I was treated like a person not a number. If you want to be treated like a person stop by Palman.
Always have good experience at Palmen. Service Advisor Patti does a great job from checkin to check out!
Ron and his team are very good to work with. Always great service. Thanks Roland
My car brakes were locked and couldn’t move it. Chris at Palmen told me to call tow service, gave me the number, car was picked up and transported to Palmen. Chris kept me advised on the car progress. When done Chris sent the courtesy vehicle to pick me up to get my car. Very happy with the service and prompt care of my car. Thank you Chris
Amazing service! Dennis went above and beyond to fix a problem with my Gladiator (other dealerships just said to ignore it). Dennis kept me updated and explained the work performed perfectly. Finally after two years of dealing with the problem, it is fixed.
Steven Kelekian was absolutely amazing. I told him my needs and what I wanted. He made sure my needs were met and didn’t try selling me something I didn’t want. Thanks Steven! My new car is beautiful and I couldn’t thank you enough
The service staff at Palmen Racine was extremely helpful and knowledgeable. They kept in touch with me during the process, which was helpful in determining if I needed a loaner car. Patty was great to work with.
Awesome service department. They respect your time.
Patty was great
A very pleasant buying experience. All of my questions were answered professionally and I never felt pressured to buy. Angel was my salesman,and was professional, friendly,and I felt like he worked hard to make sure I received a fair deal. Wolfgang in finance was great. He answer every question I had and broke everything down for me so I knew exactly what I was paying for. I highly recommend them.
Just bought a new car. My salesman was Darion. He was excellent throughout the entire process. Best experience I have had buying a car.
This is my second Jeep I’ve bought from Palmen. Chuck and the entire staff have always been great to work with!
Excellent customer service!!
Easy transaction. Excellent communications and value
Excellent experience
Tim did me right again, thanks for hooking me up to a new ride!!! Vroom vroom REDNES, LOL
Steven has gone beyond what is needed to help me with my purchase.
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
Todd Atkinson did an awesome job @ making sure things went smoothly from the drop off to the pickup. Thank you again for the stellar work.
You folks have never let me down. I trust you.
Very timely did a great job very Satis
Everyone was helpful and took care of business.
Great Job on finding my issue after another mechanic put in a new engine . The turnaround was great .
I liked how i was greeted at my car. Checkbon was quick and efficient.
Very excellent service Very professionally
Best ever Jeff 😊😊😊😊😊 thank for my new Geand Cherokee 😃😃😃😃 had a great experience 😃
Great service
From start to finish , everything went smoothly. I was notified of the findings and an estimate was provided. I picked up the car today, and everything was done properly.Its nice to know that you can trust what they say. Everything was put back in an orderly manner Thanks for a great experience.
I had an awesome experience at Palmen in large part due to Darion Howlett! Darion was welcoming, knowledgeable, and personable making this process stress free and smooth! I highly recommend that anyone stopping in at Palmen in Racine, WI request Darion!!
Wonderful Experience. Great Dealership. They sold me and my husband our first really nice car. Didn’t try and push anything. I was greeted nicely and didn’t feel bombarded. They even gave my son a hot wheels car. Fair prices and easy transaction.
I am extremely pleased with the Service Department's professionalism and hospitality!
I'm an retired service manager. Palmen makes me comfortable and appreciated. A1 service .
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
I highly recommend your establishment to all needing assistance! ***** star service for all we encountered! Definitely will use again when there is a need! Dennis in service went above and beyond!
Had a recall notice They handled with ease very quickly
They went above and beyond for us. We went in just to look at one truck & we ended up buying 2 trucks! Our salesman Angel was outstanding and very patient with us even with the 1 million questions we had for him. I am extremely grateful for the experience we had and will definitely buy another vehicle with them in the future. Thanks again Angel at Palmen in Racine.
Rating: ⭐⭐⭐⭐⭐ (Would give 11/5 if the internet allowed it) If you are currently driving a 5th Gen Ram and it starts making a sound like a disgruntled poltergeist trapping itself in your rear axle, do not panic. Do not pull over and cry. Just pray you are within driving distance of this absolute sanctuary of horsepower. We were in the middle of a massive cross-country trek when our Ram 1500 decided to start playing us the song of its people from the rear end. It was a dark, stressful moment. Enter Shelly, the Service Manager and Jesse the Advisor. Jesse didn’t just look at our out-of-state plates and say, "We can fit you in next Tuesday." No. He told Shelly that we were travelers in distress. They looked destiny in the eye, and mobilized their forces. Shelly deployed one of her absolute top-tier, wizard-level technicians to perform an emergency evaluation. This tech didn’t just assess the noise; he expertly interrogated it with something called "Chassis Ears". Within what felt like three minutes, he had diagnosed the issue with the precision of a seasoned cardiac surgeon. They didn't just fix our truck; they saved our entire road trip from becoming an episode of a survival reality show. Epically amazing experience. Fast, professional, and genuinely empathetic to the plight of the road-weary traveler. If Shelly ever decides to run for public office, she has my vote. Get your truck serviced here, or regret it forever! Say hi to Jesse and let him cook! I hope Shelly will treat her team by reading this review aloud while sharing the "gifts" that come with good service. Very respectfully, Chris, Teresa, Droggo, and Khalesi
I needed my display screen replaced. I called for an appointment, got in right the very next day. Anticipated waiting several days for the new screen but was very pleasantly surprised when I received a call the very next day that it was in. Again, I was given an appointment the very next day. Chris was wonderful to work with and on top of my service the entire time.
Bob sales and John finance were great to work with and friendly.
Exactly what I was expecting Nothing but the best those guys are awesome Jesse and the crew has that business cooking they get the job done and done right.💯Thank you guys 😊
Great communication from Steven. Excellent knowledge of the vehicle and features.
The dealer has more vehicles than dealers I've been to. The sales person was knowledgeable and brought up Chrysler Pacifica to show features that I was asking about. The salesperson had provided great information and incentives when we asked and by comparison to other dealers I got somewhere else, decided to purchase it right off the bat. The sales manager also was very helpful when I asked for info about tax credit for the Pacifica Hybrid plug-in, and printed the info when I asked for details. Thanks for the great service from both. Also very accommodating to drive the van to our place when I mentioned I had a tight schedule for important meet. that eve. I rate this dealer and salesperson an A++ thid Thr
It was great easy and I'm very satisfied.
Made an appointment at Palmen Jeep to get some recalls taken care of. Not realizing there is a Palmen in Kenosha, I went to the one in Racine. Chris was fantastic and fit me right in. I felt like an idiot but he treated me kind and like it wasn’t a big deal. He didn’t turn me away and I am very grateful and happy with the attention he and the staff gave me. 10/10 will go back again!
Great experience once Dennis Mohammed (service advisor) took charge of my appointment. I arrived early. Don’t do that because I was made to wait until my appointment time before Dennis was assigned to me and took care of my appointment. Dennis was wonderful, personable, friendly, knowledgeable and made sure everything was done correctly. He even grabbed a coupon I had in the car and applied it to the invoice prior to taking me to check out. Service was done in a timely manner. I will be booking any service with Dennis from now on. First time at PALMEN as we’re new to Wisconsin, and despite the initial hiccup with another service advisor I will be bringing my Jeep back there for service. Thank you, Dennis for a good experience.
Service was timely and efficiently done.
It was great easy and I'm very satisfied.
As much as I dread having to buy a new car, Bob made it a positive experience for me. In 2 hours I was able to buy a new car, trade my old one in, and drive away with my new car. Bob was kind, no high pressure, which I appreciate. He connected my phone to the car and had changed my license plates over to the new car. Thanks Bob for making buying a new car easy and smooth.
Great experience. Darian was a great.
I like the service dept. I get peace of mind knowing my Jeep Grand Cherokee is maintained properly and done correctly. Service staff is always friendly and thorough with maintenance. They don’t push unnecessary maintenance on you and walk you through the service. The pricing is affordable and the service is top notch. I will keep coming here.
Yesterday I took my vehicle in for oil change and tire rotation. Jesse Stoehr was great to work with. I had a great experience overall. Thank You!
The Service department is always helpful and friendly.
Excellent Survice
Great job, exactly what I was looking for, in stocks, cleanup and looking good, willing to negotiate, thanks again
Dennis was great!
I absolutely loved the whole service team. They fixed up my 2017 jeep Cherokee. I worked directly with Patty at first then it was Chris. I loved there personality and how they made me feel welcomed and heard. Only down fall is that they gave me a Chrysler Voyager 2026 for my rental and I had to return it. highly recommend this place. They are all so friendly . Thank you.
Friendly, easy to work with.
Steven was the best!! Great experience! 100% recommend.
Palmen of Racine treated me very well and I felt good about the deal that I got. Plus, they are my local dealer which makes it even better.
Steven over @ Palmen was outstanding ! Helped guide me into my first purchase! Very transparent with everything from small questions to huge ones! We will be recommending family and friends to see Steven ! Thank you for a lifetime memory !
Friendly . Great customer service. Joe was an excellent salesman.
Everyone was very courteous, received a free ride to and from my home while vehicle was being repaired. Done in a fairly quick fashion.
I seen a deal online…, Darien came through for me & Bob delivered!!! Great customer service! Great deals!
Time for an oil change and tire rotation. As always, Palmen took superb care of me and my truck from start to finish. It’s always a pleasurable experience going to Palmen.
Todd and the team at Palmen are the best in the business. Incredible patience despite seeing my truck multiple times. Always finding the problem and come up with a solution. Thanks guys!
Had car for one week 2006 Chrysler Pacifica hybrid. Coolant pump failed. Wiring harness took longer than expected to arrive. Once part was in repair went quickly. Under warranty. Oil change. Washed and cleaned inside van.
Very helpful and the follow up was great
Thanks to Todd providing helpful recommendatuon for replacement of tires today. I appreciated his efficient & professional manner.
The team was great and friendly.
Everyone takes pride in what they are trained to do and they all take the time to do it best and stand behind what they do at all times
The service was very very good and they did the job in a timely fashion. And she did not try to get me to fix something that was not broken. That is why I come back to her every time.
Professionalism Integrity and Honesty with all their Customers they sit down with each customer and explain all the Details of their sales and your purchase
Matt is just the best ! Today 6/8/2021 I couldn’t remove my key from the gnition, ( I purchased my jeep 2 weeks ago) This was as I had just got home from work about 5:30 . I still had his business card so I called to ask what I should do ,He came to my home to see if he could help ! Tomorrow I will be bringing it back to the dealership for them to fix , Matt isn’t just a guy who sells cars .... I’m grateful for his genuine kindness . That’s not easily found today .
Can always count on the best service and a job well done. They care about the satisfaction of their customers. Love the communication between service department and the customer.
Patti's awesome and the entire staff is friendly and helpful. My service always goes smooth and overall speedy as well. Totally satisfied wit my experience.
Thank you Jim and Patti for making a questionable situation right. I appreciate what you went through to fix it. Great customer service. Thanks again.
Great service, awesome communication, very friendly staff and quick turn around time. Vince G. Did a phenomenal job following up with me and making sure everything met my expectations.
Good experience. Went in for new Dodge Journey. Seen on the website. It was the advertised price. Drove it home in a couple hours. Very happy.
Very enjoyable experience. Made the buying process easy. Love the Jeep Grand Cherokee high altitude. Thanks Matt! I would highly recommend this dealership to anyone in the market.
This is the place to go for all of your Ram, Chrysler, and Dodge service. See Patti and she will get you set nice and quickly!
I’d recommend the sales department at Palmen to all my friends. the whole purchase process was a great experience even though we came from Arizona just to buy Jeep Wrangler
I remember years ago telling a salesman at Palmen that I’ve bought all of my cars at Palmen. He called my bluff and was surprised to find out I wasn’t lying. Mr. Palmen himself came out to thank me and my wife for our continued support of Palmen Motors. In the span of 25+ years as customers, we’ve had 2 salesmen that we have felt with exclusively. When we need anything, we just let them know and they take card of their customers. Top notch customer service is what continues to bring us back.
Very happy and pleased with the purchase of our new truck, sales personnel, and financial support really professional over all we highly recommend this dealership.
Vince is a great guy, asks me what I am looking for and usually finds it. Whether it be a new car/truck/Jeep or used car/Jeep. He is ready to get the good deal for me. Patti and Wally are great people also. They ask me what I want/ need done to my truck/Jeep and they get it done. I have been coming to Palmen now for approximately 20 years and I am pleased with my results.
Patty ostigard from service and Rodger Lunt were fantastic to work with I would highly recommend Palmen to friends and family a coworker of mine recently bought a new vehicle from Palmen and said it was a great car buying experience
We deal with our favorite salesmen, Vince each time we visit the dealership. He's always helpful and fun to deal with. Ted gives us options if what we're looking for isn't on their lot.
My salesman was excellent! Polite, professional, knowledgeable, and personable. He made me feel comfortable every step of the way. Matt in finance was great as well! Answered all my questions throughly. He was polite, professional, knowledgeable, and personable as well!
Was very easy to drop off. Patti was very helpful and knowledgable. The vehicle was complete prior to estimated time. Great work and ended up with a washed vehicle.
Always a pleasure having service done here. Easy in and out and all my questions were answered. Even got a great deal on a hoodie!
It was easy to set up appointments online and easy to connect with my service agent so that he could explain what I as wrong with my car.Thank you! I Would go back!
Wally was very attentive and answered all of my questions. I felt very comfortable leaving my car in his hands.I was impressed with the service department, they were on time and did a very efficient job.
Great service very nice and helped us out more then you could imagine I will be sure to tell my friends where to go for a great car and price
It was an amazing experience for me! I had an appointment, walked in and left with my dream car that same day! Patrick Wickert is a fantastic salesman, he was very clear on my expectations and extremely friendly! Thank you!
This Dealership is nothing short of amazing and Super Fantastic ,everyone makes you feel like you are Special especially my salesman mr Tim Krikau if he wants to he could sell a blind man a pair of Bifocals
I’ve been buying and getting my cars serviced at Palmen in Racine for decades. The staff are friendly and work hard to make sure I’m treated well.
Pati was excellent help when I went in for my safety recall. The service center was short staffed from what it sounded like, but Pati was very kind and efficient and took care of everything I needed. I was pleasantly surprised when she offered to have my truck washed for no charge. She saved me a trip to the gas station.
Great service as always! Most people don’t have 25 words to describe the service when it’s great. Please reduce this requirement in your review!
Awesome experience. Patty has always taken great care of my Mom’s Jeep and now mine, too! On time appointment and even got me a glass company phone number that I needed!
It was great experience!!! They were all helpful. My jeep came out great. And I got a car wash which is a big plus for me
The service was excellent again and it was nice and easy making the appointment online. Patty my Service Advisor was very welcoming and informative in answering my questions along with good recommendations. Thank you!
Service, promptness as well as quality of service was great. Patty has always been welcoming. I'm grateful for the everything that was done. I look forward to being serviced in the future.
Patti my service advisor is simply the best. Personal, attentive service each and every time. It's why I will be bringing my new Spider to Palmen for all it's service as well.
Super fast oil change, Superb Wash, service slow at telling me vehicle was done. Very nice wash guy, pleasant and professional. Great overall experience. Recommended
Got in without delay! Great service. Now just adding Got in without delay! Great service. Now just adding more words to meet the 25 words min. I wish we could leave less words bye.
Friendly staff and good service. Service items were reviews with me prior to giving the keys to verify the work that will be done which was nice. Wait time was a little long though.
Great service!! Always!! They know my truck and are always making me feel at home. Great group of people there. Keep up the good work!!
Awesome salesperson… was able to find us a vehicle within our budget with great mileage.. Even had crayons for my little ine to entertain herself!
This dealership is at a convenient location. The service sign in area and the waiting are spacious, clean, and very light. The waiting area was cleaned for COVID 19 while I was waiting. Employees were friendly.
I've been working with Patti for 10 years now and she is the best. Always customer focused and get everything done for. She does a great job for the dealership and should be commended for her good work! Jim
Friendly service from staff and always questions are answered. Palmen is thorough and I can typically leave satisfied and feel like I've been taken care of.
Timothy was very courteous and explained the results of diagnostic error codes. Upon return to get my vehicle, Timothy was thorough and concise of the cause and remedy taken to resolve the problem.
Chuck Schovain was a huge help. I have leased several cars from him and he has always been very professional and helpful. Thank you very much, Chuck!
Whatever issues that you are having with you vehicle, Palmen is the place that can satisfy your needs. They are very punctual and very professional and I would never ask for better service managers or team to fix all general maintenance needs.
Always a pleasure doing business with Tim and Mark. No pressure sales and always willing to go the extra mile to make sure we are satisfied.
Very helpful sales people. My salesman Patrick went above and beyond to help me get into my Wrangler. I will definitely be referring my friends to come and check you guys out.
Great experience. Quick in and out and provided good knowledgeable advice and recommendations. Service center and waiting lounge were clean. Wally provided quick information on prices for service which allowed me to make easy decisions.
Great to work with had no issues with getting everything set up from the test drive to the financing. Drove the vehicle off the lot in less then 2 hours.
Better service center than Antioch Jeep. I felt like the wait was normal and my time was valuable and got me in & out. A+. Could use some free snacks.
Great service from Sergio thank you I’m please to purchase a vehicle from here really good service and also very patient with being able to fly from New York I highly recommend this dealership
Patti is always friendly and listens to your questions. Answers them and makes sure you understand the service that will be performed. Patti in the Service Dept. is truly amazing. I’m sure she gets a few up tight customers, but keeps her cool.
Very professional sale representative that didn’t try to upsell us on something we didn’t want and was very flexible to find us the vehicle we wanted.
Vince is literally the greatest. I will get every car I need from him as long as he is working here. 11/10 service, response time, etc. THANK YOU!
Patti in the service department went above and beyond to help me. Truly amazing service!! I was in a real bind and was stressed out, but she calmly helped me with my situation communicating every step of the way!
Always a good experience with this dealership. Fast, friendly and helpful. Chuck and Matt were both a pleasure to work with. We left without any questions or concerns.
A big huge thank you to Tom Berlin for helping me get my 2021 Dodge Durango. He went out of his way to help me! Thanks again
Great team!! I was treated so well and love my new truck! I will highly recommend anyone who is looking to purchase a vehicle .. awesome care and help!
Everyone was very helpful, patient, and informative. I never felt pressured to move forward before I was ready. I enjoyed my experience and love my new Jeep Wrangler.
I was 10 minutes late and they didn’t care they’re very nice and they explain everything about the Oil change thank you for everything
Vince was absolutely awesome, very informative and really made my car buying experience enjoyable. I’ll be recommending him to my peers/colleagues, Palmen is lucky to have Vince, the overall service from your team was outstanding. Thank you!
Well was good,will come back again a good and clean place to get your car service.i will tell my friend to come and service there cars
Got me in for appointment within few days, Problem was diagnosed and fixed within a couple hours. Jeep is not 3 years old so issue was under warranty
Hi I was please with my complete service appointment. Wally Clark was a very professional and I know it's not always fun working on Saturday mornings so thank you
Wally and the service team were great to work with! I had coolant issues with my new Ram. The service team provided shuttle service and a loaner vehicle since parts needed to be ordered.
Great place to buy a vehicle Calvin was nice and helpful. The process for buying the jeep was straight and simple. Jeep wave program was nice to have as well.
Wally is the nicest and caring person! Best service I’ve received. All of the people I’ve worked with are excellent! The drive is worth the service
Great customer service and very fast. I will be referring my friends and coworkers as well. All the answers to my questions were def answered.
Great work and persistence! Loyal service! Looking forward to working more with you guys and enjoying my car!Will recommend people to come and visit your company!
Wally was very helpful and promptly called and explained the issues with my van. He gave me updates as they came to him and got my van set to go.
Vince is the man 3 rd truck 1 van Happy Happy service Great Hope to keep it well into retirement and if I need another well im in
Great exceptional service and very friendly staff! Really a class act. It’s hard to find that great customer service with great attitude toward the customer. I will definitely be back for all my service. Thank You
Patti, the parts guy, and the technician that worked on my Jeep are A++ can’t wait to schedule another appt to finish the work thanks guys!
Patty always has a smile and explains everything to make sure that it is right. When I need service I always ask for her. TNX
Always can depend on Patty to take good care of us. Usually my husband handles the jeeps’ issues but she made me feel very secure with everything!
Great service and very friendly enjoying my new car and still learning about it. People at Paulman motors are terrific. I will refer everyone to them.
Timothy was great. Really a class act. It’s hard to find that great customer service. Most importantly My truck was done quickly. Top notch!
I have been patronizing Palmen of Racine since 1995. They sell a great product and provide trustworthy servicing on that product. As long as they sell Jeeps I will remain a loyal customer.
Had an excellent car buying experience!Sales staff and Had an excellent car buying experience! Sales staff and Finance staff were great, everyone that I worked with made my vehicle purchase fast and easy.
Everyone we worked with at Palmen was very knowledgeable and extremely friendly and helpful this will only allow me to submit the review if it is over 25 words, might want to look at that
Service advisor Patti is always so willing to help out our agency with quick service and quality repairs. She is able to find openings to keep our fleet operational.
We recently purchased a used Wrangler from Palmen and couldn’t be more pleased with the whole experience. Calvin was great to work with and did an amazing job of communicating. We would highly recommend Palmen and Calvin to anyone in the market for a new vehicle. Thanks!
Patti went above & beyond to help me with my car dilema ! It was a bit of a project but she took care of business that’s for sure very impressed with her ! Thanks Patti ! One note my car was very dirty and dusty on the outside when I picked it up Supposedly wash
Nick Barsuli did an outstanding job finding the right vehicle for me, a Jeep Grand Cherokee. Matthew Gastaldi in finance did a great job too! Highly recommend Nick and Palmen of Racine!
As he has always done in the past, Tim Krikau did a great job finding us the new Jeep Cherokee that we wanted. Great customer service. He is the reason we keep coming back to Palmen of Racine for our vehicles.
I have been buying cars from this dealership for a lot of years all were good experienc I send people there And haven't had a complaint They handle the service very well this is important to me The sales people do their job and are not pushey
I had the car in for oil change yesterday and they did everything including a pretty trip check. So today I get in the car and the dash lights up like a christmas tree! I rushed over and had a xxx moment with them over the fact that I was just here yesterday and they checked it out, reassured me they would take care of it in one hour...and they did! Again, under warranty so everything appears to be working out for the reasons I am a palm jeep customer...a great vehicle, reliable service, and great customer support. Thanks Matt, Tim and service crew!!!
Everything was very clean. Calvin was amazing and did a great job helping me purchase my jeep. He is the sole reason i’ll be back and will only bring my business to Palmen. Thank you.
Nick was awesome and everyone there was super helpful! It was actually a good car buying experience. Would definitely recommend to our friends and family!
Sale was quick and easy. Tom was very respectful of our time constraints and had all paperwork ready for us when we arrived. Many thanks
Did a nice job guiding my purchase decisions for service. Also, was right on with time estimates. Although not specifically service related...it was nice to have warranty coverage!
Patty took real good care of me.. she really know how to treat the customer. I had an issue and she took care of my issue..
Tim was great to work with. The whole process was super easy start to finish and I’m very happy with my Dodge Journey. Thanks.
Great dealership! Easy to work with and go above and beyond to make sure satisfied! Visited 6 dealerships looking for my dream truck; they didn’t have it but they went above and beyond to find it! Thank you Randy!
Randy is awesome to work with and goes above and beyond to make sure you are happy! I visited 6 other dealerships and Randy found what I could not at others! He went above and beyond to find my dream truck! Great man! Professional and extremely helpful and friendly
Matt was very accommodating. Even though my new/used car was damaged during the break in, he arranged for me to have a loaner car, which was beautiful, it’s a shame that he had to go through that and stress over the reaction of his customers. If anyone deserves a vacation I would say Matt does, to help with the stress he went through over the vandalism from the break in. Shawn did an awesome job as well replacing the cracked taillight.
Service techs were very helpful and friendly. Service area was clean. The techs were very knowledgeable on the problems with my vehicle. The other employees were very friendly
Every time we visit it’s always a great visit. The staff delivers what we are looking for and making the process very smooth. Highly recommend!!
Patti is always fabulous. And Dan the Courtesy Car driver is likewise excellent Nothing else needs to be said. Silly to require more words. Wasting my time
They got me in for Tuesday and finished the jeep on Monday which worked out very well for us.They did an inspection on my vehicle which came out great.The inspection stated my front brakes will need attention soon which I was going to have done mid summer.Very efficient, I was well satisfied
Good service. Not happy with price of vehicle had to put too much money down there was no negotiating price or money down I guess
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