Patty and the Service team at Palmen are the absolute best! Fast, responsive and fair. You can't ask for a better team to look after your vehicle. I am on my third Jeep and I love it!
Awesome to work with! Special shout-out to Darion Howlett.
I reached out to Darion about a vehicle we were interested in and was upfront that I was looking for the bottom-dollar, best possible price. We were ready to stop shopping around and going back and forth with different dealers over numbers, and Darion delivered!
He was able to get us by far the best price on our new 2026 Grand Wagoneer. He had everything ready to go, was extremely friendly and professional, and most importantly, he actually listened to what I wanted.
Thank you, Darion, for making the process so easy and providing such awesome service. We truly appreciate it
We were able to purchase a very nice and well cared for Pacifica and all aspects of the purchase were handled very well and professionally. The friendliness and no pressure to purchase any additional add- ons was much appreciated.
I recently purchased a 2026 Ram 2500 from Palmen and had a great experience from start to finish. My sales consultant, Joe Sabala, made the entire process straightforward, honest and easy—there was no pressure or runaround. Wolfgang was equally great to work with during financing and explained everything clearly. I’d gladly recommend Joe, Wolfgang and the Palmen team to anyone looking for a smooth and trustworthy vehicle-buying experience.
Went in for an oil change and tire rotation. They took my vehicle right away and finished up quite fast. All employees were extremely friendly and courteous. Thank you for such a pleasant experience.
If you looking to purchase a car stop by Palmen Racine see Steven Kelekian Great sales man no extra pressure very knowledgeable all my question was answered throughout the buying process. Very Friendly
Patty in service has been great to deal with for the last almost 5 years . Dont deal with anyone else. Parts Dept also easy to deal with and Very helpful.
Called dealership and told them I had a four hour drive and needed more info on truck prior to making the journey. They FaceTimed a call with me so I could see and hear the info I wanted to know about. Everything they advertised and told me was absolutely accurate. Once I showed up it was an easy paperwork transaction and I was out the door efficiently. There was no pressure from them on service agreements or any other part of the sale. They were completely transparent and honest. I will definitely by from them again. Great staff , great management.
As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!
Palman's service is one of the best places to service your vehicle. I was treated like a person not a number. If you want to be treated like a person stop by Palman.
My car brakes were locked and couldn’t move it. Chris at Palmen told me to call tow service, gave me the number, car was picked up and transported to Palmen. Chris kept me advised on the car progress. When done Chris sent the courtesy vehicle to pick me up to get my car. Very happy with the service and prompt care of my car. Thank you Chris
Amazing service! Dennis went above and beyond to fix a problem with my Gladiator (other dealerships just said to ignore it). Dennis kept me updated and explained the work performed perfectly. Finally after two years of dealing with the problem, it is fixed.
Steven Kelekian was absolutely amazing. I told him my needs and what I wanted. He made sure my needs were met and didn’t try selling me something I didn’t want. Thanks Steven! My new car is beautiful and I couldn’t thank you enough
The service staff at Palmen Racine was extremely helpful and knowledgeable. They kept in touch with me during the process, which was helpful in determining if I needed a loaner car. Patty was great to work with.
A very pleasant buying experience. All of my questions were answered professionally and I never felt pressured to buy. Angel was my salesman,and was professional, friendly,and I felt like he worked hard to make sure I received a fair deal. Wolfgang in finance was great. He answer every question I had and broke everything down for me so I knew exactly what I was paying for. I highly recommend them.
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
From start to finish , everything went smoothly. I was notified of the findings and an estimate was provided. I picked up the car today, and everything was done properly.Its nice to know that you can trust what they say.
Everything was put back in an orderly manner
Thanks for a great experience.
I had an awesome experience at Palmen in large part due to Darion Howlett! Darion was welcoming, knowledgeable, and personable making this process stress free and smooth! I highly recommend that anyone stopping in at Palmen in Racine, WI request Darion!!
Wonderful Experience. Great Dealership. They sold me and my husband our first really nice car. Didn’t try and push anything. I was greeted nicely and didn’t feel bombarded. They even gave my son a hot wheels car. Fair prices and easy transaction.
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
I highly recommend your establishment to all needing assistance! ***** star service for all we encountered! Definitely will use again when there is a need! Dennis in service went above and beyond!
Jason and the team has done a wonderful job asap in getting my car fixed and going the extra mile to make sure that I was satisfied with the work and im happy to tell all my friends about this great place and should buy there next car or jeep from here.
Posted on DealerRater by charlietomlin9681
Chris is always very accommodating and a pleasure to deal with as well as very informative on the progress of the work being done.
Posted on DealerRater by cpenkala1
Had a recall notice
They handled with ease very quickly
They fixed my pickup truck’s started fast when I was in a bind and needed help. They also Worked hard with me to figure out a warranty issue
Posted on DealerRater by dkrum
Good experience. Work was done in a timely manner. Would use Palmen for repairs any time.
Posted on DealerRater by schissel0
They went above and beyond for us. We went in just to look at one truck & we ended up buying 2 trucks! Our salesman Angel was outstanding and very patient with us even with the 1 million questions we had for him. I am extremely grateful for the experience we had and will definitely buy another vehicle with them in the future. Thanks again Angel at Palmen in Racine.
Rating: ⭐⭐⭐⭐⭐ (Would give 11/5 if the internet allowed it)
If you are currently driving a 5th Gen Ram and it starts making a sound like a disgruntled poltergeist trapping itself in your rear axle, do not panic. Do not pull over and cry. Just pray you are within driving distance of this absolute sanctuary of horsepower.
We were in the middle of a massive cross-country trek when our Ram 1500 decided to start playing us the song of its people from the rear end. It was a dark, stressful moment. Enter Shelly, the Service Manager and Jesse the Advisor.
Jesse didn’t just look at our out-of-state plates and say, "We can fit you in next Tuesday." No. He told Shelly that we were travelers in distress. They looked destiny in the eye, and mobilized their forces. Shelly deployed one of her absolute top-tier, wizard-level technicians to perform an emergency evaluation.
This tech didn’t just assess the noise; he expertly interrogated it with something called "Chassis Ears". Within what felt like three minutes, he had diagnosed the issue with the precision of a seasoned cardiac surgeon. They didn't just fix our truck; they saved our entire road trip from becoming an episode of a survival reality show.
Epically amazing experience. Fast, professional, and genuinely empathetic to the plight of the road-weary traveler. If Shelly ever decides to run for public office, she has my vote. Get your truck serviced here, or regret it forever! Say hi to Jesse and let him cook!
I hope Shelly will treat her team by reading this review aloud while sharing the "gifts" that come with good service.
Very respectfully,
Chris, Teresa, Droggo, and Khalesi
I needed my display screen replaced. I called for an appointment, got in right the very next day. Anticipated waiting several days for the new screen but was very pleasantly surprised when I received a call the very next day that it was in. Again, I was given an appointment the very next day. Chris was wonderful to work with and on top of my service the entire time.
Chris was super helpful with handling the repair issue with my jeep. Communicated every step of the way until it was complete. Very much appreciated.
Posted on DealerRater by megbautch4
Palmen dodge chrysler jeep dealership of racine Wis. is and has a trusted service department.
Posted on DealerRater by srerickson62
Exactly what I was expecting Nothing but the best those guys are awesome Jesse and the crew has that business cooking they get the job done and done right.💯Thank you guys 😊
Easy to work with. Finance department explained everything clearly. Tim was helpful and friendly to work with.
Posted on DealerRater by Jdog123456789
The dealer has more vehicles than dealers I've been to. The sales person was knowledgeable and brought up Chrysler Pacifica to show features that I was asking about. The salesperson had provided great information and incentives when we asked and by comparison to other dealers I got somewhere else, decided to purchase it right off the bat. The sales manager also was very helpful when I asked for info about tax credit for the Pacifica Hybrid plug-in, and printed the info when I asked for details. Thanks for the great service from both. Also very accommodating to drive the van to our place when I mentioned I had a tight schedule for important meet. that eve. I rate this dealer and salesperson an A++
thid
Thr
Todd is awesome i get all my fleet vehicles serviced with him and he is always like
" Yes, bring it on over we can get you in".
Thank you so much Todd your awesome
Posted on DealerRater by OCP414
Made an appointment at Palmen Jeep to get some recalls taken care of. Not realizing there is a Palmen in Kenosha, I went to the one in Racine. Chris was fantastic and fit me right in. I felt like an idiot but he treated me kind and like it wasn’t a big deal. He didn’t turn me away and I am very grateful and happy with the attention he and the staff gave me. 10/10 will go back again!
Great experience once Dennis Mohammed
(service advisor) took charge of my appointment. I arrived early. Don’t do that because I was made to wait until my appointment time before Dennis was assigned to me and took care of my appointment.
Dennis was wonderful, personable, friendly, knowledgeable and made sure everything was done correctly. He even grabbed a coupon I had in the car and applied it to the invoice prior to taking me to check out.
Service was done in a timely manner. I will be booking any service with Dennis from now on. First time at PALMEN as we’re new to Wisconsin, and despite the initial hiccup with another service advisor I will be bringing my Jeep back there for service. Thank you, Dennis for a good experience.
Smart and efficient people in the Service Department.
I follow their recommendations and advice.
Pushing a 100 thousand miles on my Grand Cherokee with no major problems.
Posted on DealerRater by Road Runner
As much as I dread having to buy a new car, Bob made it a positive experience for me. In 2 hours I was able to buy a new car, trade my old one in, and drive away with my new car. Bob was kind, no high pressure, which I appreciate. He connected my phone to the car and had changed my license plates over to the new car. Thanks Bob for making buying a new car easy and smooth.
Tim was real smooth, patient, knowledgeable and he wasn't pushy. Himself and the dealership made things happen and in a timely manner.
Posted on DealerRater by RICHARDLARRIN
I like the service dept. I get peace of mind knowing my Jeep Grand Cherokee is maintained properly and done correctly. Service staff is always friendly and thorough with maintenance. They don’t push unnecessary maintenance on you and walk you through the service. The pricing is affordable and the service is top notch. I will keep coming here.
I absolutely loved the whole service team. They fixed up my 2017 jeep Cherokee. I worked directly with Patty at first then it was Chris. I loved there personality and how they made me feel welcomed and heard. Only down fall is that they gave me a Chrysler Voyager 2026 for my rental and I had to return it. highly recommend this place. They are all so friendly . Thank you.
Patty and the Service team at Palmen are the absolute best! Fast, responsive and fair. You can't ask for a better team to look after your vehicle. I am on my third Jeep and I love it!
Awesome to work with! Special shout-out to Darion Howlett.
I reached out to Darion about a vehicle we were interested in and was upfront that I was looking for the bottom-dollar, best possible price. We were ready to stop shopping around and going back and forth with different dealers over numbers, and Darion delivered!
He was able to get us by far the best price on our new 2026 Grand Wagoneer. He had everything ready to go, was extremely friendly and professional, and most importantly, he actually listened to what I wanted.
Thank you, Darion, for making the process so easy and providing such awesome service. We truly appreciate it
We were able to purchase a very nice and well cared for Pacifica and all aspects of the purchase were handled very well and professionally. The friendliness and no pressure to purchase any additional add- ons was much appreciated.
I recently purchased a 2026 Ram 2500 from Palmen and had a great experience from start to finish. My sales consultant, Joe Sabala, made the entire process straightforward, honest and easy—there was no pressure or runaround. Wolfgang was equally great to work with during financing and explained everything clearly. I’d gladly recommend Joe, Wolfgang and the Palmen team to anyone looking for a smooth and trustworthy vehicle-buying experience.
Went in for an oil change and tire rotation. They took my vehicle right away and finished up quite fast. All employees were extremely friendly and courteous. Thank you for such a pleasant experience.
If you looking to purchase a car stop by Palmen Racine see Steven Kelekian Great sales man no extra pressure very knowledgeable all my question was answered throughout the buying process. Very Friendly
Patty in service has been great to deal with for the last almost 5 years . Dont deal with anyone else. Parts Dept also easy to deal with and Very helpful.
Called dealership and told them I had a four hour drive and needed more info on truck prior to making the journey. They FaceTimed a call with me so I could see and hear the info I wanted to know about. Everything they advertised and told me was absolutely accurate. Once I showed up it was an easy paperwork transaction and I was out the door efficiently. There was no pressure from them on service agreements or any other part of the sale. They were completely transparent and honest. I will definitely by from them again. Great staff , great management.
As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!
Palman's service is one of the best places to service your vehicle. I was treated like a person not a number. If you want to be treated like a person stop by Palman.
My car brakes were locked and couldn’t move it. Chris at Palmen told me to call tow service, gave me the number, car was picked up and transported to Palmen. Chris kept me advised on the car progress. When done Chris sent the courtesy vehicle to pick me up to get my car. Very happy with the service and prompt care of my car. Thank you Chris
Amazing service! Dennis went above and beyond to fix a problem with my Gladiator (other dealerships just said to ignore it). Dennis kept me updated and explained the work performed perfectly. Finally after two years of dealing with the problem, it is fixed.
Steven Kelekian was absolutely amazing. I told him my needs and what I wanted. He made sure my needs were met and didn’t try selling me something I didn’t want. Thanks Steven! My new car is beautiful and I couldn’t thank you enough
The service staff at Palmen Racine was extremely helpful and knowledgeable. They kept in touch with me during the process, which was helpful in determining if I needed a loaner car. Patty was great to work with.
A very pleasant buying experience. All of my questions were answered professionally and I never felt pressured to buy. Angel was my salesman,and was professional, friendly,and I felt like he worked hard to make sure I received a fair deal. Wolfgang in finance was great. He answer every question I had and broke everything down for me so I knew exactly what I was paying for. I highly recommend them.
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
From start to finish , everything went smoothly. I was notified of the findings and an estimate was provided. I picked up the car today, and everything was done properly.Its nice to know that you can trust what they say.
Everything was put back in an orderly manner
Thanks for a great experience.
I had an awesome experience at Palmen in large part due to Darion Howlett! Darion was welcoming, knowledgeable, and personable making this process stress free and smooth! I highly recommend that anyone stopping in at Palmen in Racine, WI request Darion!!
Wonderful Experience. Great Dealership. They sold me and my husband our first really nice car. Didn’t try and push anything. I was greeted nicely and didn’t feel bombarded. They even gave my son a hot wheels car. Fair prices and easy transaction.
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
I highly recommend your establishment to all needing assistance! ***** star service for all we encountered! Definitely will use again when there is a need! Dennis in service went above and beyond!
They went above and beyond for us. We went in just to look at one truck & we ended up buying 2 trucks! Our salesman Angel was outstanding and very patient with us even with the 1 million questions we had for him. I am extremely grateful for the experience we had and will definitely buy another vehicle with them in the future. Thanks again Angel at Palmen in Racine.
Rating: ⭐⭐⭐⭐⭐ (Would give 11/5 if the internet allowed it)
If you are currently driving a 5th Gen Ram and it starts making a sound like a disgruntled poltergeist trapping itself in your rear axle, do not panic. Do not pull over and cry. Just pray you are within driving distance of this absolute sanctuary of horsepower.
We were in the middle of a massive cross-country trek when our Ram 1500 decided to start playing us the song of its people from the rear end. It was a dark, stressful moment. Enter Shelly, the Service Manager and Jesse the Advisor.
Jesse didn’t just look at our out-of-state plates and say, "We can fit you in next Tuesday." No. He told Shelly that we were travelers in distress. They looked destiny in the eye, and mobilized their forces. Shelly deployed one of her absolute top-tier, wizard-level technicians to perform an emergency evaluation.
This tech didn’t just assess the noise; he expertly interrogated it with something called "Chassis Ears". Within what felt like three minutes, he had diagnosed the issue with the precision of a seasoned cardiac surgeon. They didn't just fix our truck; they saved our entire road trip from becoming an episode of a survival reality show.
Epically amazing experience. Fast, professional, and genuinely empathetic to the plight of the road-weary traveler. If Shelly ever decides to run for public office, she has my vote. Get your truck serviced here, or regret it forever! Say hi to Jesse and let him cook!
I hope Shelly will treat her team by reading this review aloud while sharing the "gifts" that come with good service.
Very respectfully,
Chris, Teresa, Droggo, and Khalesi
I needed my display screen replaced. I called for an appointment, got in right the very next day. Anticipated waiting several days for the new screen but was very pleasantly surprised when I received a call the very next day that it was in. Again, I was given an appointment the very next day. Chris was wonderful to work with and on top of my service the entire time.
Exactly what I was expecting Nothing but the best those guys are awesome Jesse and the crew has that business cooking they get the job done and done right.💯Thank you guys 😊
The dealer has more vehicles than dealers I've been to. The sales person was knowledgeable and brought up Chrysler Pacifica to show features that I was asking about. The salesperson had provided great information and incentives when we asked and by comparison to other dealers I got somewhere else, decided to purchase it right off the bat. The sales manager also was very helpful when I asked for info about tax credit for the Pacifica Hybrid plug-in, and printed the info when I asked for details. Thanks for the great service from both. Also very accommodating to drive the van to our place when I mentioned I had a tight schedule for important meet. that eve. I rate this dealer and salesperson an A++
thid
Thr
Made an appointment at Palmen Jeep to get some recalls taken care of. Not realizing there is a Palmen in Kenosha, I went to the one in Racine. Chris was fantastic and fit me right in. I felt like an idiot but he treated me kind and like it wasn’t a big deal. He didn’t turn me away and I am very grateful and happy with the attention he and the staff gave me. 10/10 will go back again!
Great experience once Dennis Mohammed
(service advisor) took charge of my appointment. I arrived early. Don’t do that because I was made to wait until my appointment time before Dennis was assigned to me and took care of my appointment.
Dennis was wonderful, personable, friendly, knowledgeable and made sure everything was done correctly. He even grabbed a coupon I had in the car and applied it to the invoice prior to taking me to check out.
Service was done in a timely manner. I will be booking any service with Dennis from now on. First time at PALMEN as we’re new to Wisconsin, and despite the initial hiccup with another service advisor I will be bringing my Jeep back there for service. Thank you, Dennis for a good experience.
As much as I dread having to buy a new car, Bob made it a positive experience for me. In 2 hours I was able to buy a new car, trade my old one in, and drive away with my new car. Bob was kind, no high pressure, which I appreciate. He connected my phone to the car and had changed my license plates over to the new car. Thanks Bob for making buying a new car easy and smooth.
I like the service dept. I get peace of mind knowing my Jeep Grand Cherokee is maintained properly and done correctly. Service staff is always friendly and thorough with maintenance. They don’t push unnecessary maintenance on you and walk you through the service. The pricing is affordable and the service is top notch. I will keep coming here.
I absolutely loved the whole service team. They fixed up my 2017 jeep Cherokee. I worked directly with Patty at first then it was Chris. I loved there personality and how they made me feel welcomed and heard. Only down fall is that they gave me a Chrysler Voyager 2026 for my rental and I had to return it. highly recommend this place. They are all so friendly . Thank you.
Steven over @ Palmen was outstanding ! Helped guide me into my first purchase! Very transparent with everything from small questions to huge ones! We will be recommending family and friends to see Steven ! Thank you for a lifetime memory !
Time for an oil change and tire rotation. As always, Palmen took superb care of me and my truck from start to finish. It’s always a pleasurable experience going to Palmen.
Todd and the team at Palmen are the best in the business. Incredible patience despite seeing my truck multiple times. Always finding the problem and come up with a solution. Thanks guys!
Had car for one week 2006 Chrysler Pacifica hybrid. Coolant pump failed. Wiring harness took longer than expected to arrive.
Once part was in repair went quickly.
Under warranty.
Oil change.
Washed and cleaned inside van.
They were friendly. Location was convenient. Waiting area was comfortable. Facility was clean. Good place to go.
Posted on DealerRater by akerscher8323
I always have a good experience at Palmen. They take very good care of my Jeep.
Posted on DealerRater by dawn.schubert
My salesman, Sergio, was kind, helpful, friendly and understanding. He worked hard to get me in my vehicle quickly and communicated with me through the whole process.
Posted on DealerRater by ALLISONKORTE
Patty was very nice and made the whole service interaction quick and easy. The prices were better than I was expecting.
Posted on DealerRater by hansen135.ch
Patty is the very best. Returns phone calls. always has a smile willing to help with any question you have. She is one of your best assets.
Posted on DealerRater by peaches_43614
It was very clean, and everyone was super nice and helpful! I worked with Tim Delord, and Ive never had such a great experience. He went through everything and explained things enough for me to understand what was going on.
Posted on DealerRater by Am3
This is the second time I have purchased from this dealership and am very pleased with their customer service.
I recommend working with Bob Zeihen at Palmen.
Posted on DealerRater by ELK082880
Always great service, washed my vehicle when done and kept me informed of progress or any additional issues that needed to be addressed.
Posted on DealerRater by dcxredx
Very nice and friendly service staff! A one. Came for oil change and tire rotation.
Posted on DealerRater by shphd57
Always honest, always efficient. Working with Patti is a breath of fresh air! Professional and easy to talk to!
Posted on DealerRater by Lu
Patty does a great job and knows the in and outs on the vehicles. she always has smiles and knows you by name
Posted on DealerRater by Fireball
The people at Palmen (Nick) did a great job of getting my new Gladiator ready and explaining the features. They have followed up with me three additional times to ensure everything is OK and answer any questions I have.
Posted on DealerRater by smilligan0
Tim was very professional, friendly and informative about my Jeep. The dealership had a clean waiting area with coffee plus snacks. The Service Group completed the work in a timely manner and provided a car wash at the end of servicing my Jeep. Thank you.
Posted on DealerRater by Pete
Great service. Worked as fast as they could and kept me updated with my service.
Posted on DealerRater by akvile.petrauskaite19
Friendly greeting. Honest about what service was needed. Shuttle is very handy so I don’t have to bother friends or family for a ride. Completed in a reasonable amount of time.
Posted on DealerRater by mary.helgerson
Patti in service is always spot from setting up my appointments when it’s convenient for me to getting me in and out of the dealership on time. Patti is not a pushy in adding extra service like most others there at Palman. I refer friends and family to Patti and only Patti.
Keep up the good work Patti and I will continue to return for my service.
Posted on DealerRater by rsides
Service what great as usual, as was Patti! in and out very quickly, and they even tossed in a car wash to boot. Keeps me coming back for all my service needs. Thank-you!
Posted on DealerRater by Brink
Great experience, was able to find the truck I wanted even with limited inventory. I have been a Palmen customer for nearly 20 years and will be for life
Posted on DealerRater by rickcarlson68
Patti is terrific. She is professional from start to finish. Even though I didn’t buy my Jeep from Palmer they will always do the service
Posted on DealerRater by Tcerny
Very Professional, friendly. Waiting area clean. Provided coffee, snacks. Cashier was extremely friendly. Completed job in a timely manner. A car wash is provided at the end of servicing your vehicle.
Posted on DealerRater by chuckjsr
They keep you updated on what is happening to your car & I like that they offer a car wash once they are done servicing you car.
Posted on DealerRater by cheryl-koch
Good experience overall. I would be back to purchase another vehicle in the near future if need be. I’m super happy with my Jeep.
Posted on DealerRater by TRON194111
Easy to make an appointment. Fast check in. Quick and friendly service. Comfortable waiting area. The service representative explained everything clearly. Offered a free car wash and brought my Jeep to the front door when it was ready.
Posted on DealerRater by BRIANCHRISTENSEN73
good experience. referred my dad and a friend to Randy. Glad the dealership was still honoring the Chrysler employee discounts. Randy is a good source of information so again, i would refer people to him.
Posted on DealerRater by kelly.hansen
Very Professional, Friendly, Welcoming, Informative and Nice
Thank You to Everyone who we worked with.
We will definitely recommend this dealership to our friends and family
Posted on DealerRater by SARACE
I knew what I wanted, and they worked with me patiently to help me get exactly what I wanted. They even delivered it early. Great experience!
Posted on DealerRater by suzanne.naker
Simply a friendly professional experience. Received promptly. A thorough review of my service visit was made. I had a complete understanding, and knowledge of cost before service started.
Posted on DealerRater by unclejohnbartell
Patti Ostergaard consistently goes above and beyond in customer service! My visit today was just an oil change and tire rotation. The dealership and service area was immaculate and full of cars - which was great to see again! Shuttle driver was prompt and friendly.
Posted on DealerRater by 2020 RAM
Easy to work with. Helped make sure I was in and out quick as possible as of my pups was sick. So friendly and helpful.
Posted on DealerRater by SAMK0585
Timothy was extremely professional and communicated well. He was quick and efficient in informing the diagnosis and clear in his ability to explain the options.
Posted on DealerRater by andyhavron
This is our 4th Vehicle in 3 years from Palmen in Racine! Sales team and Managers are awesome to work with. We will be Customers for a very long time.
Posted on DealerRater by dougjackson8566
Palmen & Sergio made the car buying process painless. Unlike other area dealerships, I felt like my sales rep was listening to my needs. Also unlike other area dealerships, each step was quick and makes it so car buying doesn’t have to be a long, drawn out process.
Posted on DealerRater by KATHERINE.SATTER
Friendly service at a reasonable price. Work is done right and done quickly. I always get my vehicles serviced by the technicians at Palmen motors.
Posted on DealerRater by STEELHEADSURA
Just in for an oil change. Folks were friendly and professional. Reviewed with me the point inspection that came with the oil change - it seemed very detailed.
Posted on DealerRater by der12ant
Wally was very personable. I have nothing to complain about in the twenty-five word minimum for this section so once again, Wally was very personable.
Posted on DealerRater by rathethompson
Was very pleased with all work, although either the car wash was poor or not done. Rims were covered in dirt and the roof was dirty. I don’t consider this part of the service but if they say they washed it, it was poorly done.
Posted on DealerRater by davabrahamson
Patti is the sweetest person to deal with, and I always look forward to bringing in my jeep or truck for maintenance work. Thank you for always getting my vehicles looked at in a timely manner, and calling me back quickly if I leave a message. I will only have Palmen dodge work on my vehicles!
Posted on DealerRater by jbluewillems
Alway helpful and easy to work with. Chuck Schovain is awesome. I have bout at least 15 cars from him. He makes the process very easy!
Posted on DealerRater by BRIAN.R.STERNBERG
Tim at the service department desk was awesome. He explained things I needed to know in a very clear manner. He made the experience painless.
Posted on DealerRater by JFox
Good service. Good people. Work was completed quickly and efficiently. There was a comfortable waiting area with beverages and internet access. Tim also communicated when work was done.
Posted on DealerRater by Scotty39
Everyone was so friendly. The gentleman who drove me home was very polite and kind. The lady who checked me in was very friendly too.
Posted on DealerRater by Smackulak
Friendly, on time, relatively cost effective if you use the coupons available, convenient location, always have the correct parts,etc.
Will continue to use their service in the future.
Posted on DealerRater by steve12simpson
No complaints word word word word word word word word word word word word word word word word word word word word word packers suck
Posted on DealerRater by richhansen85
Good, clear check in process. Happy staff. Very well priced. Really smooth process. A seating area in the sun would have been awesome!! Thank you.
Posted on DealerRater by M E Smith
Fantastic Vince helped me with a phone/found issue. Solved and happy can use hands free gif phone calls. Loud enough for me to hear.
Posted on DealerRater by MWJAFLAA90
People were polite and answered all my questions courtesy driver also was friendly vehicle was repaired close to what time they said truck was clean when I got it back
Posted on DealerRater by dan.scholzen
Went in for recall repair. Asked if I could also add an oil change and tire rotation. Both we add with no issues. All work completed within 4hrs. Great work.
Posted on DealerRater by Mikj76
As always easy appointment and satisfaction. Dropped off car they called when the job was done and had a free car wash. Patti pleasant as always.
Posted on DealerRater by kraftz
Timothy was absolutely amazing. My sales person told me to wait until my oil change light went on to get an oil change. When I told him that my car had over 10,000 miles on it and I bought it brand new he made sure I got in to get it done the same day. He was very informative in regards to when I need an oil change and service. I was extremely impressed and happy with his level of service. He went above and beyond to make sure I was taken care of. He even got me out in a timely manner. Thanks Timothy you really helped me out.
Posted on DealerRater by cpokracki
I always go to Palmen in Racine for service for my two vans. I’ve been doing business with them for decades and always get top notch services.
Posted on DealerRater by QUEST4ED
Awesome service. Communication was great. Warranty work was simple and easy! They got the service work done quickly. Would recommend to anyone in Racine area!
Posted on DealerRater by Jeeper18
The service was prompt an efficient. The people were very polite. The service department was very clean an efficient. They explained things very well an in a timely manner.
Posted on DealerRater by rogerdemark
Service was excellent! I always have my car serviced there. I would not take my car anywhere else. They always make sure everything is perfect.
Posted on DealerRater by ghopper1
I continue to take my vehicle to Palmen in Racine because they are competitively priced, have prompt turnaround and Patti makes the experience pleasant. She always is friendly, quick to greet me and get’s me on my way.
Posted on DealerRater by wrseidel50
Always helpful with maintenance needs. It will be nice when you get more new vehicles to pick from, walked the lot and really nothing to look at.
Posted on DealerRater by BLKLABZX2
Always good service and they are always so friendly and nice. That is why I go back and recommend the company to my friends. Glad I bought my car from them
Posted on DealerRater by btangerstrom
Patti O. is the best there is. She not only does a good job in making sure my Van is serviced correctly but she also listens to the stories of an 87 year old Geezer (me) that I often tell her, but more importantly, she also takes a few moments to look some of my better photographs that I've taken over the last month between service jobs. I kind pf refer to her as one of my family which is the best compliment that I can give to anyone. Don Stewart
Posted on DealerRater by STUPHOTO
Work was completed ahead of time, saving down time on vehicle. Very good job on that. Have visited this Dealership before, always been satisfied. Also a good place to buy.
Posted on DealerRater by donaldungerecht
Tim was excellent kept us informed and got us the best deal for as much service as we needed. Took a lot time explaining everything to us!!
Posted on DealerRater by loberg05
Chuck was very nice helpful and pleasant. The guy that handles the finance part was really pleasant. Also everyone got a great laugh when I came in with a sales paper instead of showing what I was looking for on my phone. Overall I liked the service and will be getting another car from you guys really soon
Posted on DealerRater by CLYTISEMCGEE12
Service is always top notch. Patti is always super attentive and the work is always done quick. There's never any doubt that things are done right.
Posted on DealerRater by thegoedlund
I bought my last two Durangos from them because they take time to explain and show you what you need to know. Awesome. My man Chuck Shovain is the one I feel most comfortable to work. Thank you Chuck.
Posted on DealerRater by docgerb
very good people to talk to very helpfull on parts sales spanish talking guy sergio duran very helpfull n respectfull on how to treat people
Posted on DealerRater by gustavoduran351
Kind and courteous assistance. Great with call backs and keeping you informed. Appreciate when detailing is offered, nice picking up the car looking brand new again.
Posted on DealerRater by kelley.klinkhammer
Awesome experience and I love my jeep...Tom took care of me right away. He knew exactly what my budget was and what I could afford.
Posted on DealerRater by mjones4
wonderful sevice and was in and out.. love they have shuttle service if needed while your vehicle is in the shop.. been going to them for years I trust them over some of these other places and reasonable .. love the coupons they send to me every so often too..
Posted on DealerRater by meyers.kristine
Always friendly with great service. Very professional and prompt. Nice waiting area. I had an oil change and tire rotation today on my 2019 Dodge Charger.
Posted on DealerRater by cindil
Patti is the best. She is the reason I keep coming back to palmen. She listens and understands and explains things thoroughly. Very pleased with her
Posted on DealerRater by nicole1966
Patti was so kind and courteous! She even offered me a shuttle when I mentioned walking to an appointment while my car was being worked on. I felt appreciated as a customer and was very appreciative of great service!
Posted on DealerRater by samantha3785
The new oil seems to be nice and slippery. My jeep goes like a rocket ship. They washed it too. now I get looks from all the girls.
Posted on DealerRater by SKANETZKE
We always have had great experiences with Randy Rogers and all the staff at palmens. I would rate all the staff at palmens 5 stars.
Posted on DealerRater by ykirby
Great experience. The process was professional, efficient and quality results. I appreciate the flexibility, and Wally provided excellent customer service organizing the warranty with on my vehicle.
Posted on DealerRater by vtobin50
Great service and very helpful with the inspection on our purchase of a used 2015 Chrysler Town and Country. Thank you all for your help.
Posted on DealerRater by ryakich
Tim did a great job. Addressed all the issues quickly. Work was done on a timely basis. All my questions were answered very positively and quickly.
Posted on DealerRater by walteradams2
Great service and friendly atmosphere. Always have our Jeep serviced at Palmen when we're in Racine because of their consistent quality. Love our Jeep and know it's in good hands at Palmen.
Posted on DealerRater by jcoyoted123
Very friendly staff. Explained things well. On time. overall happy with the service. And why do I need to type a minimum of 25 words?!
Posted on DealerRater by panwong
I love going to the dealership every time they work on my vehicle all the work is done in a timely manner the parts are always in that I need and the price is a decent fair price
Posted on DealerRater by mpomeroy0
It's a great dealership, very friendly and addressed any concerns or questions. Super nice and showed us every detail in the car that we didn't know.
Posted on DealerRater by msancha
Their very polite and respectful. They know what they are talking about and they are very helpful in helping you find the right car for everyone.
Posted on DealerRater by Cristod2600
Wally explained charges and was friendly .Time to do Wally explained charges and was friendly .
Time to do service I was told was correct.
Women who I settled charges was also very nice.
Other than some manger named Teddy bothering me it was a good experience.
Just kidding.
Posted on DealerRater by tomdfisher
Took care of routine service for me in a timely manner. Nice, quick, no issues. I go here on a routine basis to make sure my vehicle is taken care of.
Posted on DealerRater by htz_a05
Best experience I have ever had at a car dealership. I will definitely be back and most definitely recommend Sergio for any car needs. So friendly and professional!
Posted on DealerRater by Guerreromia
Greatest person available also bilingual.Major persona Greatest person available also bilingual.
Major persona que te puede ayudar con un
First I want to start with he doesn’t pressure you to get what you don’t want awesome individual!
Posted on DealerRater by StockMoney
They are easy to contact, set up an appointment and complete the job in the time scheduled. Submitting this review is taking too long and it wants too many words.
Posted on DealerRater by roger.lewno
Picked up some road trash on my tire over the holiday weekend. Pulled in and walked right up to counter - Easy drop off and repair for my tire - Thanks!
Posted on DealerRater by BirddogsRPh
Service writer, Patti, was great. She attentive and friendly. She took very good care of me and kept me informed of what I needed done.
Posted on DealerRater by jgallo7
Took care of my problem right away and I was ready to go on my trip without any delay
Posted on DealerRater by CMD4ACES
The service and explanation of the service and future service needs were excellent. Also fully appreciate the shuttle service. You are well above other Jeep service centers that I have used Thank you.
Posted on DealerRater by M Beam
Patti is great to work with whenever our vehicles need maintenance. She always provides outstanding customer service and makes sure that our vehicles are well taken care of.
Posted on DealerRater by stephen.panitzke
I had great service! My Service Advisor, Patti Ostergaard, was very knowledgeable courteous and helpful. I enjoy working with Patti because she listens to what I have to say and knows where to locate an answer or information right away.
Posted on DealerRater by a891012LM
I was in and out for my service appointment fast. Staff was very friendly. I would recommend to all of my friends and family. Ill be back
Posted on DealerRater by lexiwiggle17
Great experience, & first class experience for my wife and I!!!
Posted on DealerRater by chriswbarker2
Patti Ostergaard is always amazing when dropping off our vehicle. So pleasant and reassuring that everything will get done above and beyond.
Posted on DealerRater by Mikj76
Like usual i had awesome service, my issue was heard, the problem was found and the repair was made in a timely fashion.
Posted on DealerRater by jriv1190
They communicated all of the work accurately and kept me up to date on how things were progressing. The work was completed quickly and accurately.
Posted on DealerRater by csharke66
PalmensYou are great , love your service and yourhave a Palmens
You are great , love your service and yourhave a great staff. Pattie Ostergaard is a great person and you should be glad you have her. For a women she knows a lots about taking care of cars and vans. Wally is also good.
Posted on DealerRater by vickydurben
Everyone was very friendly and helpful. We were given a ride home and picked up when work was finished. Everyone was very easy to work with.
Posted on DealerRater by Tom
Very clean facility, friendly staff, and excellent parts department storefront. Service completed work on my truck in timely manner. All things considered, sales has a good amount of inventory compared to other stores at this time.
Posted on DealerRater by TJ165
Dealership is class act, from salesman Chuck to finance to upper management. Yes Racine has a great dealership in Palmen. The personnel in each dept were kind considered and caring. I’d highly recommend and would return without a doubt.
Posted on DealerRater by Iplsscc
They made buying my first car a breeze! Friendly staff and offered a fair price. Shoutout to Vince - excellent communication skills and had some great tips for me as a first time buyer.
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