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Had an excellent car buying experience!Sales staff and Had an excellent car buying experience!
Sales staff and Finance staff were great, everyone that I worked with made my vehicle purchase fast and easy.
Posted on DealerRater by Christine R
Had an excellent car buying experience! Sales staff and Finance staff were great, everyone that I worked with made my vehicle purchase fast and easy.
Posted on cars.com by Christine R
Timothy was great. Really a class act. It’s hard to find that great customer service. Most importantly My truck was done quickly. Top notch!
Posted on cars.com by paullauters
I have been patronizing Palmen of Racine since 1995. They sell a great product and provide trustworthy servicing on that product. As long as they sell Jeeps I will remain a loyal customer.
Posted on cars.com by ESCHENBAUCH51
Great service and very friendly enjoying my new car and still learning about it. People at Paulman motors are terrific. I will refer everyone to them.
Posted on cars.com by Countrygirlwis12
Patti, the parts guy, and the technician that worked on my Jeep are A++ can’t wait to schedule another appt to finish the work thanks guys!
Posted on cars.com by egs4293
Patty always has a smile and explains everything to make sure that it is right. When I need service I always ask for her. TNX
Posted on cars.com by The oi
Always can depend on Patty to take good care of us. Usually my husband handles the jeeps’ issues but she made me feel very secure with everything!
Posted on cars.com by Jan Matek
Service advisor Patti is always so willing to help out our agency with quick service and quality repairs. She is able to find openings to keep our fleet operational.
Posted on cars.com by rmueller1
Everyone we worked with at Palmen was very knowledgeable and extremely friendly and helpful this will only allow me to submit the review if it is over 25 words, might want to look at that
Posted on cars.com by pconnelly1501
Everyone we worked with at Palmen was very knowledgeable and extremely friendly and helpful this will only allow me to submit the review if it is over 25 words, might want to look at that
Posted on DealerRater by pconnelly1501
Service advisor Patti is always so willing to help out our agency with quick service and quality repairs. She is able to find openings to keep our fleet operational.
Posted on DealerRater by rmueller1
We recently purchased a used Wrangler from Palmen and couldn’t be more pleased with the whole experience. Calvin was great to work with and did an amazing job of communicating. We would highly recommend Palmen and Calvin to anyone in the market for a new vehicle. Thanks!
Posted on DealerRater by Mark C
Patti went above & beyond to help me with my car dilema ! It was a bit of a project but she took care of business that’s for sure very impressed with her ! Thanks Patti !
One note my car was very dirty and dusty on the outside when I picked it up Supposedly wash
Posted on DealerRater by Debstoner
Patti went above & beyond to help me with my car dilema ! It was a bit of a project but she took care of business that’s for sure very impressed with her ! Thanks Patti ! One note my car was very dirty and dusty on the outside when I picked it up Supposedly wash
Posted on cars.com by Debstoner
We recently purchased a used Wrangler from Palmen and couldn’t be more pleased with the whole experience. Calvin was great to work with and did an amazing job of communicating. We would highly recommend Palmen and Calvin to anyone in the market for a new vehicle. Thanks!
Posted on cars.com by Mark C
Nick Barsuli did an outstanding job finding the right vehicle for me, a Jeep Grand Cherokee. Matthew Gastaldi in finance did a great job too! Highly recommend Nick and Palmen of Racine!
Posted on cars.com by Jtoeppe
I have been buying cars from this dealership for a lot of years all were good experienc I send people there And haven't had a complaint They handle the service very well this is important to me The sales people do their job and are not pushey
Posted on cars.com by jcollins5671
As he has always done in the past, Tim Krikau did a great job finding us the new Jeep Cherokee that we wanted. Great customer service. He is the reason we keep coming back to Palmen of Racine for our vehicles.
Posted on cars.com by dmrdonais
Nick Barsuli did an outstanding job finding the right vehicle for me, a Jeep Grand Cherokee. Matthew Gastaldi in finance did a great job too! Highly recommend Nick and Palmen of Racine!
Posted on DealerRater by Jtoeppe
As he has always done in the past, Tim Krikau did a great job finding us the new Jeep Cherokee that we wanted. Great customer service. He is the reason we keep coming back to Palmen of Racine for our vehicles.
Posted on DealerRater by dmrdonais
I have been buying cars from this dealership for a lot of years all were good experienc
I send people there
And haven't had a complaint They handle the service very well this is important to me
The sales people do their job and are not pushey
Posted on DealerRater by jcollins5671
Nick was awesome and everyone there was super helpful! It was actually a good car buying experience. Would definitely recommend to our friends and family!
Posted on cars.com by Rich Null
Did a nice job guiding my purchase decisions for service. Also, was right on with time estimates. Although not specifically service related...it was nice to have warranty coverage!
Posted on cars.com by VETS21
Sale was quick and easy. Tom was very respectful of our time constraints and had all paperwork ready for us when we arrived. Many thanks
Posted on cars.com by JC
I had the car in for oil change yesterday and they did everything including a pretty trip check. So today I get in the car and the dash lights up like a christmas tree! I rushed over and had a xxx moment with them over the fact that I was just here yesterday and they checked it out, reassured me they would take care of it in one hour...and they did! Again, under warranty so everything appears to be working out for the reasons I am a palm jeep customer...a great vehicle, reliable service, and great customer support. Thanks Matt, Tim and service crew!!!
Posted on cars.com by VETS21
Everything was very clean. Calvin was amazing and did a great job helping me purchase my jeep. He is the sole reason i’ll be back and will only bring my business to Palmen. Thank you.
Posted on cars.com by cao13
Patty took real good care of me.. she really know how to treat the customer. I had an issue and she took care of my issue..
Posted on cars.com by hamilsteph06
I had the car in for oil change yesterday and they did everything including a pretty trip check. So today I get in the car and the dash lights up like a christmas tree!
I rushed over and had a xxx moment with them over the fact that I was just here yesterday and they checked it out, reassured me they would take care of it in one hour...and they did!
Again, under warranty so everything appears to be working out for the reasons I am a palm jeep customer...a great vehicle, reliable service, and great customer support. Thanks Matt, Tim and service crew!!!
Posted on DealerRater by VETS21
Everything was very clean. Calvin was amazing and did a great job helping me purchase my jeep. He is the sole reason i’ll be back and will only bring my business to Palmen. Thank you.
Posted on DealerRater by cao13
Nick was awesome and everyone there was super helpful! It was actually a good car buying experience. Would definitely recommend to our friends and family!
Posted on DealerRater by Rich Null
Sale was quick and easy. Tom was very respectful of our time constraints and had all paperwork ready for us when we arrived. Many thanks
Posted on DealerRater by JC
Did a nice job guiding my purchase decisions for service. Also, was right on with time estimates. Although not specifically service related...it was nice to have warranty coverage!
Posted on DealerRater by VETS21
Patty took real good care of me.. she really know how to treat the customer. I had an issue and she took care of my issue..
Posted on DealerRater by hamilsteph06
Tim was great to work with. The whole process was super easy start to finish and I’m very happy with my Dodge Journey. Thanks.
Posted on DealerRater by dalsbo_curtin
Great dealership! Easy to work with and go above and beyond to make sure satisfied! Visited 6 dealerships looking for my dream truck; they didn’t have it but they went above and beyond to find it! Thank you Randy!
Posted on DealerRater by HTLloyd74
Randy is awesome to work with and goes above and beyond to make sure you are happy! I visited 6 other dealerships and Randy found what I could not at others! He went above and beyond to find my dream truck! Great man! Professional and extremely helpful and friendly
Posted on DealerRater by HTLloyd74
Matt was very accommodating. Even though my new/used car was damaged during the break in, he arranged for me to have a loaner car, which was beautiful, it’s a shame that he had to go through that and stress over the reaction of his customers. If anyone deserves a vacation I would say Matt does, to help with the stress he went through over the vandalism from the break in. Shawn did an awesome job as well replacing the cracked taillight.
Posted on DealerRater by shellymico
Service techs were very helpful and friendly. Service area was clean. The techs were very knowledgeable on the problems with my vehicle. The other employees were very friendly
Posted on DealerRater by dankohel03@gmail.com
Every time we visit it’s always a great visit. The staff delivers what we are looking for and making the process very smooth. Highly recommend!!
Posted on DealerRater by Hansen6967
Every time we visit it’s always a great visit. The staff delivers what we are looking for and making the process very smooth. Highly recommend!!
Posted on cars.com by Hansen6967
Tim was great to work with. The whole process was super easy start to finish and I’m very happy with my Dodge Journey. Thanks.
Posted on cars.com by dalsbo_curtin
Randy is awesome to work with and goes above and beyond to make sure you are happy! I visited 6 other dealerships and Randy found what I could not at others! He went above and beyond to find my dream truck! Great man! Professional and extremely helpful and friendly
Posted on cars.com by HTLloyd74
Matt was very accommodating. Even though my new/used car was damaged during the break in, he arranged for me to have a loaner car, which was beautiful, it’s a shame that he had to go through that and stress over the reaction of his customers. If anyone deserves a vacation I would say Matt does, to help with the stress he went through over the vandalism from the break in. Shawn did an awesome job as well replacing the cracked taillight.
Posted on cars.com by shellymico
Great dealership! Easy to work with and go above and beyond to make sure satisfied! Visited 6 dealerships looking for my dream truck; they didn’t have it but they went above and beyond to find it! Thank you Randy!
Posted on cars.com by HTLloyd74
Service techs were very helpful and friendly. Service area was clean. The techs were very knowledgeable on the problems with my vehicle. The other employees were very friendly
Posted on cars.com by dankohel03@gmail.com
They got me in for Tuesday and finished the jeep on Monday which worked out very well for us.They did an inspection on my vehicle which came out great.The inspection stated my front brakes will need attention soon which I was going to have done mid summer.Very efficient, I was well satisfied
Posted on cars.com by Doug Harcus
Patti is always fabulous. And Dan the Courtesy Car driver is likewise excellent Nothing else needs to be said. Silly to require more words. Wasting my time
Posted on cars.com by Faye
Patti is always fabulous. And Dan the Courtesy Car driver is likewise excellent
Nothing else needs to be said. Silly to require more words. Wasting my time
Posted on DealerRater by Faye
They got me in for Tuesday and finished the jeep on Monday which worked out very well for us.They did an inspection on my vehicle which came out great.The inspection stated my front brakes will need attention soon which I was going to have done mid summer.Very efficient, I was well satisfied
Posted on DealerRater by Doug Harcus
Good service. Not happy with price of vehicle had to put too much money down there was no negotiating price or money down I guess
Posted on DealerRater by alesiawainwright
Good service. Not happy with price of vehicle had to put too much money down there was no negotiating price or money down I guess
Posted on cars.com by alesiawainwright
This dealer has Good service. There is no No pushy salesman. The salesman attends to your wishes quickly. The financial part is dealt with in a quick but precise way.
Posted on cars.com by JohnTheMarkus
This dealer has Good service. There is no No pushy salesman.
The salesman attends to your wishes quickly. The financial part is dealt with in a quick but precise way.
Posted on DealerRater by JohnTheMarkus
Calvin worked with us to and sure we got the truck we wanted. He answered all our questions. He helped us understand the paper work. We talked like we were friends. I have told people where we got our truck and who worked with us. Calvin did an awesome job. Thank you.
Posted on DealerRater by aquabluediamond
The part i really appreciated about it was the fact that of the fine gentleman i worked with, Tim, Matt and Teddy, they understood that the 1 truck they had on the lot I liked but had one feature that I did not want to have on a truck I would buy for the future. I had said feature, Ramboxes, on the truck I traded and I think they was a great creation by Ram. I like the Ramboxes and the way they create extra storage on the outside of the truck for ease of access. However with my current and expanding family situation, I was going to need a standard bed. After I explained this to all 3 of them, they were polite and receptive of my request and worked hard to find a truck they could do a truck for truck swap that was on my wheelhouse of options. They were able to accomplish just that and I am very appreciative as the truck I purchased will hopefully be a lifelong vehicle turned into a collector's item since it is a special edition truck.
Posted on DealerRater by Sheepdog
The part i really appreciated about it was the fact that of the fine gentleman i worked with, Tim, Matt and Teddy, they understood that the 1 truck they had on the lot I liked but had one feature that I did not want to have on a truck I would buy for the future. I had said feature, Ramboxes, on the truck I traded and I think they was a great creation by Ram. I like the Ramboxes and the way they create extra storage on the outside of the truck for ease of access. However with my current and expanding family situation, I was going to need a standard bed. After I explained this to all 3 of them, they were polite and receptive of my request and worked hard to find a truck they could do a truck for truck swap that was on my wheelhouse of options. They were able to accomplish just that and I am very appreciative as the truck I purchased will hopefully be a lifelong vehicle turned into a collector's item since it is a special edition truck.
Posted on cars.com by Nathan
The part i really appreciated about it was the fact that of the fine gentleman i worked with, Tim, Matt and Teddy, they understood that the 1 truck they had on the lot I liked but had one feature that I did not want to have on a truck I would buy for the future. I had said feature, Ramboxes, on the truck I traded and I think they was a great creation by Ram. I like the Ramboxes and the way they create extra storage on the outside of the truck for ease of access. However with my current and expanding family situation, I was going to need a standard bed. After I explained this to all 3 of them, they were polite and receptive of my request and worked hard to find a truck they could do a truck for truck swap that was on my wheelhouse of options. They were able to accomplish just that and I am very appreciative as the truck I purchased will hopefully be a lifelong vehicle turned into a collector's item since it is a special edition truck.
Posted on cars.com by Sheepdog
Calvin worked with us to and sure we got the truck we wanted. He answered all our questions. He helped us understand the paper work. We talked like we were friends. I have told people where we got our truck and who worked with us. Calvin did an awesome job. Thank you.
Posted on cars.com by aquabluediamond
Excellent service. Drop off and pick up was great. Brought in for oil change and software update. Was completed in the amount of time Tim advised.
Posted on cars.com by gellitl1974
Excellent service. Drop off and pick up was great. Brought in for oil change and software update. Was completed in the amount of time Tim advised.
Posted on DealerRater by gellitl1974
Tim Delord was very professional and great to work with. He gave me a clear estimate on how long it would take and fulfilled that timeframe. I look forward to working with him in the future.
Posted on DealerRater by zquever
We enjoy working with Tim Krikau. We have bought multiple vehicles from him. Always a pleasure. We couldn’t ask for a better salesman.
Thank you Tim.
Posted on DealerRater by pam.grisham
I worked with Jason in sales and Matt in Finance. Both of them did an excellent job in helping me purchase my new 2021 Dodge Charger GT AWD Plus. Both were extremely welcoming and made me feel comfortable. I’ve purchased 6 vehicles from dealerships in my life so far and this was by far the best, fastest, and most enjoyable experience I had doing so. Jason was a great guy to talk to and very quick to complete everything. Jason also had an extremely in-depth knowledge of my new car and gave me a rundown on all of its features. Matt was very helpful in helping me get the financing I was looking for and assisting me in deciding my needs as far as warranties and protection for my new car. The car itself is fantastic and I’m eager to drive it every day. 5 stars isn’t enough for this visit. Thank you guys for the best possible car buying experience.
Posted on DealerRater by SP
I took my Wrangler in a for a oil change and tire rotation. It went so smooth booking the appointment on line with Service Advisor Patti Ostergaard. I appreciate all her hard work and aways feel comfortable leaving my Wrangler with her. Thanks to the service technician Joseph Fallon for making sure my Jeep is serviced correctly.
Posted on DealerRater by ttrevino80
Tim Delord was very professional and great to work with. He gave me a clear estimate on how long it would take and fulfilled that timeframe. I look forward to working with him in the future.
Posted on cars.com by zquever
We enjoy working with Tim Krikau. We have bought multiple vehicles from him. Always a pleasure. We couldn’t ask for a better salesman. Thank you Tim.
Posted on cars.com by pam.grisham
I worked with Jason in sales and Matt in Finance. Both of them did an excellent job in helping me purchase my new 2021 Dodge Charger GT AWD Plus. Both were extremely welcoming and made me feel comfortable. I’ve purchased 6 vehicles from dealerships in my life so far and this was by far the best, fastest, and most enjoyable experience I had doing so. Jason was a great guy to talk to and very quick to complete everything. Jason also had an extremely in-depth knowledge of my new car and gave me a rundown on all of its features. Matt was very helpful in helping me get the financing I was looking for and assisting me in deciding my needs as far as warranties and protection for my new car. The car itself is fantastic and I’m eager to drive it every day. 5 stars isn’t enough for this visit. Thank you guys for the best possible car buying experience.
Posted on cars.com by SP
I took my Wrangler in a for a oil change and tire rotation. It went so smooth booking the appointment on line with Service Advisor Patti Ostergaard. I appreciate all her hard work and aways feel comfortable leaving my Wrangler with her. Thanks to the service technician Joseph Fallon for making sure my Jeep is serviced correctly.
Posted on cars.com by ttrevino80
I liked that they were not overly pushy in terms of sales. Financing was simple. But the overall dealership could be doing better with COVID precautions- especially mask wearing. If I had not already been vaccinated, I probably would not have wanted to stick around long enough to buy.
Posted on cars.com by Lola
Very happy with salesman and with service department manager and with time of work being done on my vehicle would recommend Palmen to fronds and family
Posted on cars.com by Tav on 6
Had a great car buying experience. I was nervous about going into the dealership but Nick was very helpful and made sure to answer all my questions.
Posted on cars.com by Ruby
Had a great car buying experience. I was nervous about going into the dealership but Nick was very helpful and made sure to answer all my questions.
Posted on DealerRater by Ruby
I liked that they were not overly pushy in terms of sales. Financing was simple. But the overall dealership could be doing better with COVID precautions- especially mask wearing. If I had not already been vaccinated, I probably would not have wanted to stick around long enough to buy.
Posted on DealerRater by Lola
Very happy with salesman and with service department manager and with time of work being done on my vehicle would recommend Palmen to fronds and family
Posted on DealerRater by Tav on 6
Service Center has always taken great care of me, and it doesn't matter which individual you work with. Tim, Patti, Jim, etc. Great people, great focus, great service.
Posted on DealerRater by joeadamek
Nick was great to work with! The car was brought to us to look at. Very very pleased with the 2018 Jeep! Would definitely recommend Palman.
Posted on DealerRater by Veiss2009
Had great customer service. All of my questions were answered and my problem was fixed. Oil change took an hour though, could improve on speed.
Posted on DealerRater by Ann
Very quick and efficient service bringing my grand Cherokee in for its first oil change. I just waited for it in the waiting room and no complaints.
Posted on DealerRater by julie.johnson
Had great customer service. All of my questions were answered and my problem was fixed. Oil change took an hour though, could improve on speed.
Posted on cars.com by Ann
Very quick and efficient service bringing my grand Cherokee in for its first oil change. I just waited for it in the waiting room and no complaints.
Posted on cars.com by julie.johnson
Nick was great to work with! The car was brought to us to look at. Very very pleased with the 2018 Jeep! Would definitely recommend Palman.
Posted on cars.com by Veiss2009
Service Center has always taken great care of me, and it doesn't matter which individual you work with. Tim, Patti, Jim, etc. Great people, great focus, great service.
Posted on cars.com by joeadamek
Been a customer at Palmer Dodge Chrysler Jeep of Racine for many, many years. Service is always great and Patti is one in a million.Always listens to what you have to say and makes you feel comfortable while explaining the service to be performed..She bends over backwards for her customers. Very satisfied with Patti as she’s always smiling and friendly. Love the shuttle service they offer also.
Posted on cars.com by Alfa3
Been a customer at Palmer Dodge Chrysler Jeep of Racine for many, many years.
Service is always great and Patti is one in a million.Always listens to what you have to say and makes you feel comfortable while explaining the service to be performed..She bends over backwards for her customers. Very satisfied with Patti as she’s always smiling and friendly. Love the shuttle service they offer also.
Posted on DealerRater by Alfa3
Patty in service department has percent costumer service and the lady at the desk where you pay she a nice person she works in the am
Posted on DealerRater by garytownsend449
Everyone at the Pullman in Racine was very much helpful check out fast knowledge of the truck we bought and your service department had a lot of knowledge about the 07 jeep that we brought in to have work done can’t complain about anything there
Posted on DealerRater by mrn2657
Vince has always done a good job over the years of finding me a vehicle that works for me within my budget, even if what I walked in looking for was just out of reach.
Posted on DealerRater by Il Postino
Quality buying experience. Didn't give me the trade in value I wanted but didn't try and sell me dumb stuff at the end. Truck I bought was clean and in the condition presented. They didn't go above and beyond but they where strait up and didn't play games which in today's market is a xxxx good thing to be, honorable.
Posted on DealerRater by Adam Reed.
Patti was awesome. First time going to Palmen. She got me all the answers to my questions. Service was great and shuttle service. Overall great service.
Posted on DealerRater by Dan Van
Everyone at the Pullman in Racine was very much helpful check out fast knowledge of the truck we bought and your service department had a lot of knowledge about the 07 jeep that we brought in to have work done can’t complain about anything there
Posted on cars.com by mrn2657
Quality buying experience. Didn't give me the trade in value I wanted but didn't try and sell me dumb stuff at the end. Truck I bought was clean and in the condition presented. They didn't go above and beyond but they where strait up and didn't play games which in today's market is a xxxx good thing to be, honorable.
Posted on cars.com by Adam Reed.
Vince has always done a good job over the years of finding me a vehicle that works for me within my budget, even if what I walked in looking for was just out of reach.
Posted on cars.com by Il Postino
Patti was awesome. First time going to Palmen. She got me all the answers to my questions. Service was great and shuttle service. Overall great service.
Posted on cars.com by Dan Van
Patty in service department has percent costumer service and the lady at the desk where you pay she a nice person she works in the am
Posted on cars.com by garytownsend449
Always a pleasure working with Patty. Never try’s to push additional or unnecessary work or costs on me. Her honesty and kindness is very much appreciated.
Posted on cars.com by chris.moericke
Patti is the best . I walk in the door she’s right there with my paperwork. She is a very pleasant person, always has a smile for the customers. Hope you’re paying well. Jim does a good job also, I just don’t deal with him as often.
Posted on cars.com by larryo7540
I went into Palmen of Racine with a nail in my tire and no appointment. They fit me in and not only fixed the tire as I waited, but updated a software glitch recall that was very minimal but washed it too
Posted on cars.com by gramarie33
I went into Palmen of Racine with a nail in my tire and no appointment. They fit me in and not only fixed the tire as I waited, but updated a software glitch recall that was very minimal but washed it too
Posted on DealerRater by gramarie33
Patti is the best . I walk in the door she’s right there with my paperwork. She is a very pleasant person, always has a smile for the customers. Hope you’re paying well. Jim does a good job also, I just don’t deal with him as often.
Posted on DealerRater by larryo7540
Very friendly and curtious. Easy scheduling for future maintenance that was recommended.
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by rodolfo villalobos
Patty is always updating me on status of vehicle!!! A+ for Palmen and Patty
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by Vicki Shulist
As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!
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by Jim Brinkman
Palman's service is one of the best places to service your vehicle. I was treated like a person not a number. If you want to be treated like a person stop by Palman.
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by Rick Wilson
Always have good experience at Palmen. Service Advisor Patti does a great job from checkin to check out!
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by Gene Fuller
Ron and his team are very good to work with. Always great service.
Thanks Roland
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by Roland Iwen
My car brakes were locked and couldn’t move it. Chris at Palmen told me to call tow service, gave me the number, car was picked up and transported to Palmen. Chris kept me advised on the car progress. When done Chris sent the courtesy vehicle to pick me up to get my car. Very happy with the service and prompt care of my car. Thank you Chris
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by Lisa Hansen
Amazing service! Dennis went above and beyond to fix a problem with my Gladiator (other dealerships just said to ignore it). Dennis kept me updated and explained the work performed perfectly. Finally after two years of dealing with the problem, it is fixed.
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by Joe Woger
Steven Kelekian was absolutely amazing. I told him my needs and what I wanted. He made sure my needs were met and didn’t try selling me something I didn’t want. Thanks Steven! My new car is beautiful and I couldn’t thank you enough
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by Sabrina Bravo
The service staff at Palmen Racine was extremely helpful and knowledgeable. They kept in touch with me during the process, which was helpful in determining if I needed a loaner car. Patty was great to work with.
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by Joann Paul
Awesome service department. They respect your time.
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by Dana Wells
Patty was great
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by Eric Andersen
A very pleasant buying experience. All of my questions were answered professionally and I never felt pressured to buy. Angel was my salesman,and was professional, friendly,and I felt like he worked hard to make sure I received a fair deal. Wolfgang in finance was great. He answer every question I had and broke everything down for me so I knew exactly what I was paying for. I highly recommend them.
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by scott sears
Just bought a new car. My salesman was Darion. He was excellent throughout the entire process. Best experience I have had buying a car.
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by Jo Hille
This is my second Jeep I’ve bought from Palmen. Chuck and the entire staff have always been great to work with!
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by Herbert Katt
Excellent customer service!!
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by Mario Oviedo
Easy transaction. Excellent communications and value
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by Brian Hurdis
Excellent experience
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by Michael Wolfe
Tim did me right again, thanks for hooking me up to a new ride!!! Vroom vroom REDNES, LOL
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by Denise Struck
Steven has gone beyond what is needed to help me with my purchase.
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by William Anderson
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
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by Sally Kuhlman
Todd Atkinson did an awesome job @ making sure things went smoothly from the drop off to the pickup. Thank you again for the stellar work.
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by Jim Lamasters
You folks have never let me down. I trust you.
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by Joseph BREZNEY
Very timely did a great job very Satis
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by 2ppost
Everyone was helpful and took care of business.
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by Linda Troestler
Great Job on finding my issue after another mechanic put in a new engine . The turnaround was great .
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by Wally Scanlon
I liked how i was greeted at my car. Checkbon was quick and efficient.
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by Jane Caya
Very excellent service Very professionally
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by Vance Johnson
Best ever Jeff 😊😊😊😊😊 thank for my new Geand Cherokee 😃😃😃😃 had a great experience 😃
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by Colleen Lopez
Great service
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by kimberly dustman
From start to finish , everything went smoothly. I was notified of the findings and an estimate was provided. I picked up the car today, and everything was done properly.Its nice to know that you can trust what they say.
Everything was put back in an orderly manner
Thanks for a great experience.
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by mark schwartz
I had an awesome experience at Palmen in large part due to Darion Howlett! Darion was welcoming, knowledgeable, and personable making this process stress free and smooth! I highly recommend that anyone stopping in at Palmen in Racine, WI request Darion!!
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by Ryan Powell
Wonderful Experience. Great Dealership. They sold me and my husband our first really nice car. Didn’t try and push anything. I was greeted nicely and didn’t feel bombarded. They even gave my son a hot wheels car. Fair prices and easy transaction.
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by Ryelee “Ryeleechuu”
I am extremely pleased with the Service Department's professionalism and hospitality!
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by Jeffro Acoustic
I'm an retired service manager. Palmen makes me comfortable and appreciated. A1 service
.
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by MARC HESER
Overall, the Palmen Service Department provides excellent and reliable service. On July 14, 2026, Chris Bella, Service Advisor, checked me in for my annual appointment. We discussed what actions the service team would perform on my 2014 JEEP Cherokee Sport. Chris provided excellent customer service; and he recommended services that would enhance the performance of my vehicle. Thanks to Chris and the service team for being the best. Palmen of Racine's team is a team to trust. Sally K
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by Sally Kuhlman
I highly recommend your establishment to all needing assistance! ***** star service for all we encountered! Definitely will use again when there is a need! Dennis in service went above and beyond!
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by Jennifer Jock
Had a recall notice
They handled with ease very quickly
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by Tom Garland
They went above and beyond for us. We went in just to look at one truck & we ended up buying 2 trucks! Our salesman Angel was outstanding and very patient with us even with the 1 million questions we had for him. I am extremely grateful for the experience we had and will definitely buy another vehicle with them in the future. Thanks again Angel at Palmen in Racine.
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by Kyle Pauschert
Rating: ⭐⭐⭐⭐⭐ (Would give 11/5 if the internet allowed it)
If you are currently driving a 5th Gen Ram and it starts making a sound like a disgruntled poltergeist trapping itself in your rear axle, do not panic. Do not pull over and cry. Just pray you are within driving distance of this absolute sanctuary of horsepower.
We were in the middle of a massive cross-country trek when our Ram 1500 decided to start playing us the song of its people from the rear end. It was a dark, stressful moment. Enter Shelly, the Service Manager and Jesse the Advisor.
Jesse didn’t just look at our out-of-state plates and say, "We can fit you in next Tuesday." No. He told Shelly that we were travelers in distress. They looked destiny in the eye, and mobilized their forces. Shelly deployed one of her absolute top-tier, wizard-level technicians to perform an emergency evaluation.
This tech didn’t just assess the noise; he expertly interrogated it with something called "Chassis Ears". Within what felt like three minutes, he had diagnosed the issue with the precision of a seasoned cardiac surgeon. They didn't just fix our truck; they saved our entire road trip from becoming an episode of a survival reality show.
Epically amazing experience. Fast, professional, and genuinely empathetic to the plight of the road-weary traveler. If Shelly ever decides to run for public office, she has my vote. Get your truck serviced here, or regret it forever! Say hi to Jesse and let him cook!
I hope Shelly will treat her team by reading this review aloud while sharing the "gifts" that come with good service.
Very respectfully,
Chris, Teresa, Droggo, and Khalesi
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by Christopher Allen
I needed my display screen replaced. I called for an appointment, got in right the very next day. Anticipated waiting several days for the new screen but was very pleasantly surprised when I received a call the very next day that it was in. Again, I was given an appointment the very next day. Chris was wonderful to work with and on top of my service the entire time.
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by Diana Siepler
Bob sales and John finance were great to work with and friendly.
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by Mike Galdine
Exactly what I was expecting Nothing but the best those guys are awesome Jesse and the crew has that business cooking they get the job done and done right.💯Thank you guys 😊
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by Charlie T. (Chi Town)
Great communication from Steven. Excellent knowledge of the vehicle and features.
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by Tina Pham
The dealer has more vehicles than dealers I've been to. The sales person was knowledgeable and brought up Chrysler Pacifica to show features that I was asking about. The salesperson had provided great information and incentives when we asked and by comparison to other dealers I got somewhere else, decided to purchase it right off the bat. The sales manager also was very helpful when I asked for info about tax credit for the Pacifica Hybrid plug-in, and printed the info when I asked for details. Thanks for the great service from both. Also very accommodating to drive the van to our place when I mentioned I had a tight schedule for important meet. that eve. I rate this dealer and salesperson an A++
thid
Thr
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by margaret landis
It was great easy and I'm very satisfied.
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by Dan Owens
Made an appointment at Palmen Jeep to get some recalls taken care of. Not realizing there is a Palmen in Kenosha, I went to the one in Racine. Chris was fantastic and fit me right in. I felt like an idiot but he treated me kind and like it wasn’t a big deal. He didn’t turn me away and I am very grateful and happy with the attention he and the staff gave me. 10/10 will go back again!
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by Tracy Janes
Great experience once Dennis Mohammed
(service advisor) took charge of my appointment. I arrived early. Don’t do that because I was made to wait until my appointment time before Dennis was assigned to me and took care of my appointment.
Dennis was wonderful, personable, friendly, knowledgeable and made sure everything was done correctly. He even grabbed a coupon I had in the car and applied it to the invoice prior to taking me to check out.
Service was done in a timely manner. I will be booking any service with Dennis from now on. First time at PALMEN as we’re new to Wisconsin, and despite the initial hiccup with another service advisor I will be bringing my Jeep back there for service. Thank you, Dennis for a good experience.
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by Andi Cook
Service was timely and efficiently done.
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by Manuel Lozano
It was great easy and I'm very satisfied.
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by Dan Owens
As much as I dread having to buy a new car, Bob made it a positive experience for me. In 2 hours I was able to buy a new car, trade my old one in, and drive away with my new car. Bob was kind, no high pressure, which I appreciate. He connected my phone to the car and had changed my license plates over to the new car. Thanks Bob for making buying a new car easy and smooth.
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by Kathy Weeks
Great experience. Darian was a great.
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by David Homs
I like the service dept. I get peace of mind knowing my Jeep Grand Cherokee is maintained properly and done correctly. Service staff is always friendly and thorough with maintenance. They don’t push unnecessary maintenance on you and walk you through the service. The pricing is affordable and the service is top notch. I will keep coming here.
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by Kris Berens
Yesterday I took my vehicle in for oil change and tire rotation. Jesse Stoehr was great to work with. I had a great experience overall. Thank You!
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by Leah Neesley
The Service department is always helpful and friendly.
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by Brian Luberda
Excellent Survice
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by Jean Rozinski
Great job, exactly what I was looking for, in stocks, cleanup and looking good, willing to negotiate, thanks again
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by Blair Anderson
Dennis was great!
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by Laura Albert
I absolutely loved the whole service team. They fixed up my 2017 jeep Cherokee. I worked directly with Patty at first then it was Chris. I loved there personality and how they made me feel welcomed and heard. Only down fall is that they gave me a Chrysler Voyager 2026 for my rental and I had to return it. highly recommend this place. They are all so friendly . Thank you.
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by Kiley Frederick
Friendly, easy to work with.
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by 79lq9ta
Steven was the best!! Great experience! 100% recommend.
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by Denise Yunker
Palmen of Racine treated me very well and I felt good about the deal that I got. Plus, they are my local dealer which makes it even better.
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by Robert Mozol
Steven over @ Palmen was outstanding ! Helped guide me into my first purchase! Very transparent with everything from small questions to huge ones! We will be recommending family and friends to see Steven ! Thank you for a lifetime memory !
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by Capone
Friendly . Great customer service. Joe was an excellent salesman.
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by Eileen M
Everyone was very courteous, received a free ride to and from my home while vehicle was being repaired. Done in a fairly quick fashion.
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by Pam Johnson
I seen a deal online…,
Darien came through for me & Bob delivered!!!
Great customer service! Great deals!
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by Royal T
Time for an oil change and tire rotation. As always, Palmen took superb care of me and my truck from start to finish. It’s always a pleasurable experience going to Palmen.
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by Mark Gottsacker
Todd and the team at Palmen are the best in the business. Incredible patience despite seeing my truck multiple times. Always finding the problem and come up with a solution. Thanks guys!
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by Tim Bratt
Had car for one week 2006 Chrysler Pacifica hybrid. Coolant pump failed. Wiring harness took longer than expected to arrive.
Once part was in repair went quickly.
Under warranty.
Oil change.
Washed and cleaned inside van.
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by David Voss
Very helpful and the follow up was great
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by Patrick Rooney
Thanks to Todd providing helpful recommendatuon for replacement of tires today. I appreciated his efficient & professional manner.
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by SUSAN Van Winkle
The team was great and friendly.
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by Doug Koehn
Polite quick and efficient staff was out in about 1hours time for a burnedout foglight
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by Dave Conti
Everyone was super helpful and I felt that I could trust all the answers i received from all the questions I asked.
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by Tami Somers
Came in for maintenance on 2012 challenger and Chris Bella was more than helpful! Thank you for the help
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by Dan Kohel
I took my van in for the auto start/stop not working. In less than 2 hours they diagnosed the problem and fixed it. Todd the service guy kept me updated and let me know when it was ready for pickup.
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by Dennis Jump
Todd handled my appointment in an efficient manner while treating me like a valued .
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by Clarice Zellmer
Todd helped out with a costly repair. That man has magic hands.
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by Kenny Ginder
Our van suddenly wouldn't accelerate properly and had several emergency messages. Palmen was able to work us in to their schedule that afternoon and repair a major problem immediately allowing us to return home that afternooon. Thank you!
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by Margaret Larson
Todd in the service department was great to work with on an axle seal claim. He kept the request simple, made sure the supporting details were there, and helped keep it easy to review without confusion.
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by David Erickson
Fast service for oil change.
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by Eric
Service Advisor Chris is a rockstar! Super helpful, great communication, and knows his stuff! Thanks for making the process easy sir.
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by Paul Vance
If you looking to purchase a car stop by Palmen Racine see Steven Kelekian Great sales man no extra pressure very knowledgeable all my question was answered throughout the buying process. Very Friendly
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by otheal garth
Nothing short of a 5 star simple experience. Darion took the lead throughout my deal. Everything could not have been more straightforward. Total time spent was less than 1.5 hours of stress free communication. Darion's sales manager Mike was straightforward honest and direct as well. I feel like I received a very fair deal.
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by John Zeile
Beyond great sales persons all four of them. Quick service and explained everything to us, test drove a vehicle suggested by them and wound up purchasing it. Easiest sale they ever had.
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by bernard fapso
Patty in service sept. Listens and makes sure your needs are adhere too. Also purchased a warranty from Steve Schwaab with no pressure to buy. Explained all different options and very friendly and thorough.
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by Lloyd Larson
I usually hate going to car dealerships but this trip was different. I dealt with Angel the entire time while buying my Gladiator and let me tell you, this guy is good. A true pro. He knows his stuff and got a deal done I didn’t think was possible. I highly recommend Palmen in general and Angel specifically.
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by jon smith
Just had a great experience buying a automobile from Palmen Dodge Racine. My sales person Joe was fantastic and never pressured me into something I didn't want. I would definitely recommend Joe and the crew if you're looking for a great deal on a car. Thank you Palmen Dodge Racine.
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by JEFFREY JANDL
I was so satisfied with all the service I received ♥️
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by Melissa Story
Patti is great person to work with you are very lucky to have her
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by Rick Bonini
Excellent
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by Paul
I usually wait while having my vehicle service. Service is always as quick as possible.
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by Bob Burden
Steven was amazing & made my car buying experience fast & easy ! Johnathan speaker finance was informative & great to work with
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by Christina Culinski
Steven Kelekian and John Speaker both helped us make to smoothest, easiest no pressure car sale. We actually had so much fun.
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by Steve Schoonover
From the moment I walked into Palmen Company - I knew it felt a little like home. Walked in a winner of a game mailer - left with a new car that was needed for sure. Thank you Joe for working so diligently to help find the right fit for me. Thank you Mr. Speaker for taking the time to explain the finance pieces - and to All the Team of Palmen - Thank you for your time and patience while I took care of the necessary adjustments needed to make this happen. You guys/gals are awesome! :) Thank you
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by Laura Jordan
Easy to make an appointment , fast and good service.
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by DD Stillman
I was in on Wednesday, 4/29/26 for an oil change, 4 new tires and a new battery install on my 2016 Jeep Patriot. Chris took care of me & my car and was knowledgeable, professional, friendly and easy to work with. He had to order my tires and went out of his way to make sure they arrived later that day and were installed before he left for the day. I used the shuttle service for the first time. Craig and Bill were the shuttle drivers who took me home and later in the afternoon picked me up to retrieve my car. Both gentlemen were very friendly and professional. While waiting for my car, I spoke with Sergio and he gave me a tour of the new Cherokee mid size and the Jeep Compass, both very nice and contenders for my next purchase! Thanks again Palmen! :>)
Was in today 4/14/25 for an oil change, & tire rotation…great service, quick, polite and professional, as always….Patti was right there for me explaining everything. Great service, quick, clean, friendly, respectful and polite. I’ve been a Palmen Jeep driver/customer for a long time, that’s because of the great service! Thank you! :>)
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by K Miller
Service writer,Patti, was very knowledgeable and friendly.
The service was done quickly and professionally. I am very happy with the work that was done.
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by Joe Gallo
A-1 all the way. Friendly and works with you during the entire buying or servicing process. I have been buying from Palmen for over 30 years.
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by MrDobyman100
TODD ATKINSON MY SERVICE ADVISOR ROCKS!!!! HE'S SO VERY POLITE AND FRIENDLY. I'D RECOMMEND RACINE PALMEN. I WAS QUOTED A PRICE FOR MY SERVICE AND THE END PRICE WAS CHEAPER I'M STOKED! SAVING MONEY IS ALWAYS A GOOD SITUATION HONESTY IS PRACTICED BY THE SERVICE ADVISOR.
MR. TODD ATKINSON
EVERY OTHER PERSON I CAME ACROSS
AT THE PLACE WAS VERY
PROFESSIONAL AND POLITE. I'LL
CONTINUE TO BE SERVICED BY RACINE
PALMEN DON'T MIND SPENDING MY
HARD EARNED MONEY AT RACINE
PALMEN!!!!!
------------------------------------‐--------
TODAY I HAD THE PLEASURE TO INTERACT WITH CHRISTOPHER BELLA...CHRIS WAS PROFESSIONAL AND FRIENDLY. HE KEPT ME INFORMED DURING MY OIL CHANGE LETTING ME KNOW WHAT WAS NEEDED FOR MY OIL CHANGE TO KEEP MY VEHICLE RUNNING EFFICIENTLY! TOLD ME FEES UPFRONT AND WAS HONEST THROUGHOUT THE PROCESS. I SO ENJOY HAVING MY VEHICLE SERVICED HERE AT RACINE PALMEN. VERY COMFORTABLE ATMOSPHERE. I'LL BE BACK!!
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by Christine Booker
Great person (Tom)that helped with the sale. I would go back but have him help me all the way. Thanks
Posted on cars.com by TOOTYS_TOY
As always, this dealership is terrific in the way they treat and care for their customers
Posted on cars.com by leewoelbing
It’s a good place to go get you’re vehicle taken care of and it’s a good place to make sure everything is done up properly!!!
Posted on cars.com by Roxie Finley
Great service. I missed my my appointment because I had the wrong date but they still got me in the following day and took care of ne
Posted on cars.com by JERRYJMARZULLO
Shelly and her team continue to exceed my expectations. The whole team remains resolute to solve the issues with my vehicle.
Posted on cars.com by mjfltru
Always great service!!! Sergio is the best salesman. He deserves a raise!! Thank you all!
Posted on cars.com by JALEN0129
The entire staff was very accommodating. Everyone introduced themselves, offered to help any way they could. I walked out a happy satisfied customer. I will go back again when I need another vehicle! Thanks everyone, you were all welcoming and accommodating!
Posted on cars.com by GINNY Lenderman
Had an oil change/tire rotation done as required per mileage. Couldn't be happier with the work and customer service. Patty Ostergard is the reason I stay at Palmen Racine
Posted on cars.com by dan201978
The dealership is clean, friendly, always able to get in for whatever maintenance is needed for my Jeep.
Posted on cars.com by webbamy07
Prompt friendly service-was ready very quick explained needed services Called me right away when Jeep was done
Posted on cars.com by HAWAIIANGUIN
Great service. Nice people. Clean environment. Easy to schedule. Convenient location. And very good coffee !
Posted on cars.com by tom
Fantastic support and customer service from Todd. He was very helpful with questions and provided direct contact information for follow-up. My go to dealer for my Pacifica!
Posted on cars.com by KALLEEN.BRUCH
Everything was great as usual. Patti always makes me feel valued and appreciated as a customer. I highly recommend Palmen in Racine for all service and sales needs.
Posted on cars.com by Brink
Patti in service takes care of us and always on time and done right in clean facilities.
Posted on cars.com by awallat300
Great and fast service. Easy to book and well documented. Great waiting facilities with snacks!
Posted on cars.com by pedro5511
Very clean and professional. The person I had was just stating. If l had a question and he couldn't answer he apologized and got help.
Posted on cars.com by DAVESUPRAK
Have all the service work on our Grand Cherokee performed at Palmen. Have always dealt with Patti. No complaints. The Service Department is the main reason we buy our cars ( last 4 Jeeps ) at Palmen,
Posted on cars.com by Road Runner
Service was top-notch, as always. Todd kept me up-to-date and the vehicle was ready when promised. Definitely would recommend.
Posted on cars.com by Loni1212
Very pleased with my experience with this dealership. My third Ram 1500 purchased from Palmen and have always been treated with respect and fairness.
Posted on cars.com by BOBWEDDEL
There, work ethic is on point. Getting work done from them is great and alway’s makes sure nothing goes wrong I would honestly send people who has a vehicle from the Palmen’s to go get the work done. It is definitely worth it.
Posted on cars.com by finleyr10
Todd was very pleasant to work with and he kept me informed as to what was going on.
Posted on cars.com by lazysusan78
The team at Palmen’s service department are always informative, helpful, and friendly. Their prices are very reasonable and I am confident in the quality of their work.
Posted on cars.com by Travelin_Gal
The whole process went very smooth, from the time we walked in, through the delivery. Communication with Bob was excellent.
Posted on cars.com by ABEL.T882
Service was well planned and finished promptly. A good explanation was provided following, with suggestions.
Posted on cars.com by fischbay
I won't recommend anyone buying from you as I never received any return communication on the problem I had with my jeep when delivered because the salesman made a mistake.
Posted on cars.com by URBWDLF
Palmen has always delivered top-notch customer service when dealing with my 2019 Ram Pickup.
Posted on cars.com by JACKIE.WYNN
Have been a loyal Palmen customer for over 20 years. I visited the dealership, and sat down with my salesman, after determining which specific model I wanted, we negotiated a price and picked up the car a few days later.
Posted on cars.com by LEONARD8
Palmen Dodge Chrysler Jeep of Racine has taken care of all my service needs, on my 2019 Jeep Grand Cherokee, with respect and quality workmanship i would recommend this dealership .
Posted on cars.com by dstika1
Tim is an excellent salesman. We haven't closed a deal yet due to other issues not relating to Palmen Even though they are an hour and half away from me, they earned my future business.
Posted on cars.com by Arnie
There was some contention when I got to the dealership. I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took care of me and was extremely customer friendly. I was very happy when I left the dealership.
Posted on cars.com by puzzlemaster
Everyone is great and so pleasant to work with. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff.
Posted on cars.com by mmarks
I was on my way to Door County WI. from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my service advisor along with everyone else at the dealership was truly amazing. Since I had to leave my truck up in Racine while I was back in St. Louis I never had any doubts that everything was going to be ok. I know that Autumn Roeder and this dealership went to bat for me to get the approval of a new engine from the extended warranty that I had on my truck and I am so thankful. Also a big shout out to Roger the mechanic who put the new engine in, it runs amazing. Thank again Jeff and Deanna
Posted on cars.com by gipperichpainting
Had an absolutely flawless and seamless experience leasing a new Grand Cherokee from Randy Rogers! In & out in about 2 hours, and everyone else that was part of the process was great too; Steve Scwhaab in Finance, Sales Manager Joshua Wampole, Used Car Manager Ron Ward, and lastly Eric Profahl, the porter who did an especially nice job of cleaning up my blacked out Grand Cherokee Altitude! Can't imagine buying or servicing my vehicles anywhere else but Palmen in Racine. Thank-you...
Posted on cars.com by Brink
Everyone was pleasant and there was no pressure. We felt we were treated fairly and were very pleased with the whole experience.
Posted on cars.com by Sgolds0759
Never disappointed, went out of their way to assure I was satisfied, & dealt with my car warranty.
Posted on cars.com by 1659ek
Very friendly, clean and timely. Tim was excellent in customer service and knowledgeable at his job
Posted on cars.com by vaughn_tawana
Love going there. People are friendly and the free snacks and coffee is good my kid liked it
Posted on cars.com by AYANNA4311
I was pleased with the service I received it was a very nice experience I was amazed there was water and snacks provided. And I was not bad time wise for waiting in the customer lounge. It was a very good experience.
Posted on cars.com by gbpackers1953
my last visit was a senior moment issue that patty rectified in 5 minutes.good job
Posted on cars.com by Fireball
I deal with Patti. I trust her. I have been servicing my vehicles here for over 20 years.
Posted on cars.com by SBALCEREK
WALLY did a wonderful job writing up everything and your service technician did a great job and got the job done early very pleased thank you again
Posted on cars.com by MECSEPELLA
Patty is amazing. I. Called same day and got in for oil change and tire rotation. Talked to somebody else and they stated no openings until following Wed. She is the bomb.
Posted on cars.com by shehn44
All looks great! Patti is easy to work with, professional and attentive to your needs. She is a keeper!
Posted on cars.com by Chuck
Been taking my vehicle to palmen in Kenosha for over 2 years and they couldn’t tell me what the problem was with my vehicle. Take it to palmen in Racine 1 time and they were able to find the issue. Thank you so much for your service! Will be bringing my vehicle back for any maintenance in the future.
Posted on cars.com by jackiemarin90
The personnel were friendly and professional. The waiting area was very nice and made the wait easy to deal with
Posted on cars.com by james.aceto
Randy was very nice & cordial. He helped me through buying my gorgeous truck!!! He was attentive to my needs.
Posted on cars.com by MRSKIMTURNER71
The issue with my vehicle keeps reoccuring, this is the second time it's in for the problem
Posted on cars.com by Fireball
Very thorough and tested multiple fixes with out success. Determined the need for replacement parts and ordered them. Will let me know when they arrive.
Posted on cars.com by dcxredx
Everyone is always very helpful, considerate, and explains thing well. Wally got the the tire problem right away, and it was taken care of that afternoon. Tim Krikau took us home so we could wait there and come back later to get the car. Patti is always excellent to work with as well.
Posted on cars.com by KVANDERBRUG
Patti was very pleasant and explained everything. When I told her I couldn't get the repairs done outside of the oil change because I couldn't reach my mom, she wasn't upset she was ok with that.
Posted on cars.com by BABYWESLEY1009
great salesman Matt collins i had great service from him ! i like him a lot great attitude
Posted on cars.com by TCHAMBASIAN
Very professional! Explained everything being done, very efficient. Staff also very friendly! Definitely would recommend!
Posted on cars.com by DZPOELMANN
Chuck Schovain is a great asset. He may be old school but customer service, communication and honesty he portrays gives me great confidence in doing business with Palmen
Posted on cars.com by Chuck
Took care of what needed to get done. Got it done in fhe same day.
Posted on cars.com by andrew_kaestner
Patti Ostergaard, Service Advisor, always provides excellent customer service; and she is always in the know about the service my car has had in the past and timing for when service is needed for the vehicle. It is a pleasure working with her; and I believe she is an asset to the Service Team and the Palmen dealership. The Service Center and Customer Lounge are always clean; and all staff members are professional and courteous.
Posted on cars.com by KUHLMAN2008
The sales team is great I deal with Tom or Vince. Service has always been fair as well. The parts team is also very helpful.
Posted on cars.com by todd7440
Tom, Jake and Mark were all wonderful ambassadors for my car-buying experience. I feel like they were fair and friendly.
Posted on cars.com by IHMKEC13
Patti is fantastic to deal with. Great with updates on vehicle progress on a longer repair.
Posted on cars.com by DRIEKKOFF
Quick in and out for basic services, nice to have water and snacks while you wait too. :)
Posted on cars.com by tpusch0
Quick in and out for basic services, nice to have water and snacks while you wait too. :)
Posted on cars.com by denises846
Great service, Pat was great and very qiuck on working on a deals.. ill go back for sure. Thanks Palmen
Posted on cars.com by RNSNOWBALL
Phenomenal service. I am only using more words because the application ask for more. This dealership has treated all the photos we well and does right now and have phenomenal service.
Posted on cars.com by pastorhargrove
Patty in the service department is next level amazing. She goes above and beyond. Patty is the reason I purchased another new vehicle from Palmen Racine.
Posted on cars.com by dan201978
They got my recall service done quickly and they are very nice people. Thank you.
Posted on cars.com by earthgirl1964
Service department was very knowledgeable and helpful. Great Customer Service both on the phone and in person.
Posted on cars.com by slwerve
Tim/ Patti in service was extremely helpful in getting my repairs done in a timely manner. They kept me the loop every step of the way.
Posted on cars.com by qdbrown1
Patti is super and has always been very knowledgable and helpful to me. Service performed well and quickly.
Posted on cars.com by acetocoleen
Good service on my vehicle with the last issue. took a few days for the parts but as soon as they arrived the repair was done.
Posted on cars.com by ddstillman50
Tim in service was extremely helpful in getting my repairs done in a timely manner. He kept me the loop every step of the way. Highly recommended.
Posted on cars.com by randymarvin
Friendly , prompt and professional service . Concerns assessed and addressed . Highly recommend this location for routine maintenance and service . Very nice waiting area.
Posted on cars.com by Gordy
It was close to home. The dealer was good. Very informative and answered any questions we had.
Posted on cars.com by DHOUSEALTON
,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job
Posted on cars.com by paulbarb
We have purchased & have service on our vehicles for about 25 yrs. Patti in service dept is awesome & very professional. Love seeing her when I get my oil change.
Posted on cars.com by vickialtergott
Had issue with my Dodge Grand Caravan paint , they had paint issue fixed to my complete satisfaction, service writer Wally Clark handled it very well, thanks
Posted on cars.com by dweber3703
Palmen of Racine has not disappointed! Patti is the absolute best. No matter what is going on around her she keeps a smile on her face and a friendly demeanor. You've got my business for good!
Posted on cars.com by jessimica06
Fast and friendly service every time. I would recommend this dealership and this service department to everybody.
Posted on cars.com by JP13
I always have a good experience at Palmen. They take very good care of my Jeep.
Posted on cars.com by dawn.schubert
My salesman, Sergio, was kind, helpful, friendly and understanding. He worked hard to get me in my vehicle quickly and communicated with me through the whole process.
Posted on cars.com by ALLISONKORTE
They were friendly. Location was convenient. Waiting area was comfortable. Facility was clean. Good place to go.
Posted on cars.com by akerscher8323
Patty was very nice and made the whole service interaction quick and easy. The prices were better than I was expecting.
Posted on cars.com by hansen135.ch
Patty is the very best. Returns phone calls. always has a smile willing to help with any question you have. She is one of your best assets.
Posted on cars.com by peaches_43614
It was very clean, and everyone was super nice and helpful! I worked with Tim Delord, and Ive never had such a great experience. He went through everything and explained things enough for me to understand what was going on.
Posted on cars.com by Am3
This is the second time I have purchased from this dealership and am very pleased with their customer service. I recommend working with Bob Zeihen at Palmen.
Posted on cars.com by ELK082880
Always great service, washed my vehicle when done and kept me informed of progress or any additional issues that needed to be addressed.
Posted on cars.com by dcxredx
Very nice and friendly service staff! A one. Came for oil change and tire rotation.
Posted on cars.com by shphd57
Patty does a great job and knows the in and outs on the vehicles. she always has smiles and knows you by name
Posted on cars.com by Fireball
Always honest, always efficient. Working with Patti is a breath of fresh air! Professional and easy to talk to!
Posted on cars.com by Lu
The people at Palmen (Nick) did a great job of getting my new Gladiator ready and explaining the features. They have followed up with me three additional times to ensure everything is OK and answer any questions I have.
Posted on cars.com by smilligan0
Tim was very professional, friendly and informative about my Jeep. The dealership had a clean waiting area with coffee plus snacks. The Service Group completed the work in a timely manner and provided a car wash at the end of servicing my Jeep. Thank you.
Posted on cars.com by Pete
Great service. Worked as fast as they could and kept me updated with my service.
Posted on cars.com by akvile.petrauskaite19
Friendly greeting. Honest about what service was needed. Shuttle is very handy so I don’t have to bother friends or family for a ride. Completed in a reasonable amount of time.
Posted on cars.com by mary.helgerson
Patti in service is always spot from setting up my appointments when it’s convenient for me to getting me in and out of the dealership on time. Patti is not a pushy in adding extra service like most others there at Palman. I refer friends and family to Patti and only Patti. Keep up the good work Patti and I will continue to return for my service.
Posted on cars.com by rsides
Service what great as usual, as was Patti! in and out very quickly, and they even tossed in a car wash to boot. Keeps me coming back for all my service needs. Thank-you!
Posted on cars.com by Brink
Great experience, was able to find the truck I wanted even with limited inventory. I have been a Palmen customer for nearly 20 years and will be for life
Posted on cars.com by rickcarlson68
Patti is terrific. She is professional from start to finish. Even though I didn’t buy my Jeep from Palmer they will always do the service
Posted on cars.com by Tcerny
Very Professional, friendly. Waiting area clean. Provided coffee, snacks. Cashier was extremely friendly. Completed job in a timely manner. A car wash is provided at the end of servicing your vehicle.
Posted on cars.com by chuckjsr
They keep you updated on what is happening to your car & I like that they offer a car wash once they are done servicing you car.
Posted on cars.com by cheryl-koch
Easy to make an appointment. Fast check in. Quick and friendly service. Comfortable waiting area. The service representative explained everything clearly. Offered a free car wash and brought my Jeep to the front door when it was ready.
Posted on cars.com by BRIANCHRISTENSEN73
good experience. referred my dad and a friend to Randy. Glad the dealership was still honoring the Chrysler employee discounts. Randy is a good source of information so again, i would refer people to him.
Posted on cars.com by kelly.hansen
Good experience overall. I would be back to purchase another vehicle in the near future if need be. I’m super happy with my Jeep.
Posted on cars.com by TRON194111
Great person (Tom)that helped with the sale. I would go back but have him help me all the way. Thanks
Posted on DealerRater by TOOTYS_TOY
As always, this dealership is terrific in the way they treat and care for their customers
Posted on DealerRater by leewoelbing
It’s a good place to go get you’re vehicle taken care of and it’s a good place to make sure everything is done up properly!!!
Posted on DealerRater by Roxie Finley
Jason and the team has done a wonderful job asap in getting my car fixed and going the extra mile to make sure that I was satisfied with the work and im happy to tell all my friends about this great place and should buy there next car or jeep from here.
Posted on DealerRater by charlietomlin9681
Chris is always very accommodating and a pleasure to deal with as well as very informative on the progress of the work being done.
Posted on DealerRater by cpenkala1
They fixed my pickup truck’s started fast when I was in a bind and needed help. They also Worked hard with me to figure out a warranty issue
Posted on DealerRater by dkrum
Good experience. Work was done in a timely manner. Would use Palmen for repairs any time.
Posted on DealerRater by schissel0
Chris was super helpful with handling the repair issue with my jeep. Communicated every step of the way until it was complete. Very much appreciated.
Posted on DealerRater by megbautch4
Palmen dodge chrysler jeep dealership of racine Wis. is and has a trusted service department.
Posted on DealerRater by srerickson62
Easy to work with. Finance department explained everything clearly. Tim was helpful and friendly to work with.
Posted on DealerRater by Jdog123456789
Todd is awesome i get all my fleet vehicles serviced with him and he is always like
" Yes, bring it on over we can get you in".
Thank you so much Todd your awesome
Posted on DealerRater by OCP414
Smart and efficient people in the Service Department.
I follow their recommendations and advice.
Pushing a 100 thousand miles on my Grand Cherokee with no major problems.
Posted on DealerRater by Road Runner
Tim was real smooth, patient, knowledgeable and he wasn't pushy. Himself and the dealership made things happen and in a timely manner.
Posted on DealerRater by RICHARDLARRIN
I worked with Bob and purchased a Gladiator Rubicon and a used Ford Fiesta. Bob and all of the staff were excellent to work with. I would definitly recommend in the future.
Posted on DealerRater by MOLSONLTD
Drop off, and pick up when smooth for the recall work. Work was completed timely and happy with repairs.
Posted on DealerRater by phyllisnpat
Great service. I missed my my appointment because I had the wrong date but they still got me in the following day and took care of ne
Posted on DealerRater by JERRYJMARZULLO
The service area is clean and Chris Bella was very helpful in the service that I needed on my vehicle
Posted on DealerRater by DANKOHEL03
Polite, professional, knowledgeable consultants were extremely helpful. The work was done right the first time.
Posted on DealerRater by mladd6500
I always have a pleasant experience when I go to service ,y car. Everyone is always very nice.
Posted on DealerRater by dcyphers
I have been coming to Palmen of Racine for over 30yrs. for new car purchases and routine maintenance.
Posted on DealerRater by SBALCEREK
We always bring our vehicles to Palmen, fast, friendly, accurate service! We always recommend Palmen to our friends and Family!!! This last service to our vehicle Palmen went above and beyond! THANK YOU!!
Posted on DealerRater by ocdlab
Everyone at Palmen Dodge were extremely kind and explained everything to me me.
Thank you
Chuck J
Posted on DealerRater by bishops.battle
Great service department that I can always count on to take care of my Jeep Compass.
Posted on DealerRater by jodyspencer11
Always on time, they check everything and notify me if what they find. Great to do business with
Posted on DealerRater by bernardfapso
So far good service. Timely response and turn around on work done to my jeep. Will return for more service work.
Posted on DealerRater by GEORGESTO8817
Great advisor and excellent service. They do take their time, but I knew that going in and brought a good book. I have a high level of confidence in their work.
Posted on DealerRater by rcreekmur
Great people, All the staff are very helpful. Angel who was our sales person, very very helpful in our process of buying the van. Even the Service dept personnel were very helpful to diagnose the problem we had with our other vehicle and got us on the road with peace of mind.
Posted on DealerRater by Teena
Always enjoyable to bring my truck in for service. I am kept aware of what’s going on and the work done is always top notch.
Posted on DealerRater by Mark
Shelly and her team continue to exceed my expectations. The whole team remains resolute to solve the issues with my vehicle.
Posted on DealerRater by mjfltru
Always great service! !! Sergio is the best salesman. He deserves a raise!! Thank you all!
Posted on DealerRater by JALEN0129
The entire staff was very accommodating. Everyone introduced themselves, offered to help any way they could. I walked out a happy satisfied customer. I will go back again when I need another vehicle! Thanks everyone, you were all welcoming and accommodating!
Posted on DealerRater by GINNY Lenderman
Had an oil change/tire rotation done as required per mileage. Couldn't be happier with the work and customer service. Patty Ostergard is the reason I stay at Palmen Racine
Posted on DealerRater by dan201978
The dealership is clean, friendly, always able to get in for whatever maintenance is needed for my Jeep.
Posted on DealerRater by webbamy07
Prompt friendly service-was ready very quick explained needed services Called me right away when Jeep was done
Posted on DealerRater by HAWAIIANGUIN
Todd did a great job, explained the recall fully.
The driver was a good guy, friendly!
Posted on DealerRater by dhilinske
Great service. Nice people. Clean environment. Easy to schedule. Convenient location. And very good coffee !
Posted on DealerRater by tom
Fantastic support and customer service from Todd. He was very helpful with questions and provided direct contact information for follow-up. My go to dealer for my Pacifica!
Posted on DealerRater by KALLEEN.BRUCH
Everything was great as usual. Patti always makes me feel valued and appreciated as a customer. I highly recommend Palmen in Racine for all service and sales needs.
Posted on DealerRater by Brink
Patti in service takes care of us and always on time and done right in clean facilities.
Posted on DealerRater by awallat300
Great and fast service. Easy to book and well documented. Great waiting facilities with snacks!
Posted on DealerRater by pedro5511
Very clean and professional. The person I had was just stating. If l had a question and he couldn't answer he apologized and got help.
Posted on DealerRater by DAVESUPRAK
Have all the service work on our Grand Cherokee performed at Palmen.
Have always dealt with Patti.
No complaints.
The Service Department is the main reason we buy our cars ( last 4 Jeeps ) at Palmen,
Posted on DealerRater by Road Runner
Service was top-notch, as always. Todd kept me up-to-date and the vehicle was ready when promised. Definitely would recommend.
Posted on DealerRater by Loni1212
Very pleased with my experience with this dealership. My third Ram 1500 purchased from Palmen and have always been treated with respect and fairness.
Posted on DealerRater by BOBWEDDEL
There, work ethic is on point. Getting work done from them is great and alway’s makes sure nothing goes wrong I would honestly send people who has a vehicle from the Palmen’s to go get the work done. It is definitely worth it.
Posted on DealerRater by finleyr10
Todd was very pleasant to work with and he kept me informed as to what was going on.
Posted on DealerRater by lazysusan78
The team at Palmen’s service department are always informative, helpful, and friendly. Their prices are very reasonable and I am confident in the quality of their work.
Posted on DealerRater by Travelin_Gal
The whole process went very smooth, from the time we walked in, through the delivery. Communication with Bob was excellent.
Posted on DealerRater by ABEL.T882
Service was well planned and finished promptly. A good explanation was provided following, with suggestions.
Posted on DealerRater by fischbay
I won't recommend anyone buying from you as I never received any return communication on the problem I had with my jeep when delivered because the salesman made a mistake.
Posted on DealerRater by URBWDLF
Palmen has always delivered top-notch customer service when dealing with my 2019 Ram Pickup.
Posted on DealerRater by JACKIE.WYNN
Have been a loyal Palmen customer for over 20 years. I visited the dealership, and sat down with my salesman, after determining which specific model I wanted, we negotiated a price and picked up the car a few days later.
Posted on DealerRater by LEONARD8
Palmen Dodge Chrysler Jeep of Racine has taken care of all my service needs, on my 2019 Jeep Grand Cherokee, with respect and quality workmanship i would recommend this dealership .
Posted on DealerRater by dstika1
There was some contention when I got to the dealership. I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took care of me and was extremely customer friendly. I was very happy when I left the dealership.
Posted on DealerRater by puzzlemaster
Everyone is great and so pleasant to work with. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff.
Posted on DealerRater by mmarks
I was on my way to Door County WI. from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my service advisor along with everyone else at the dealership was truly amazing. Since I had to leave my truck up in Racine while I was back in St. Louis I never had any doubts that everything was going to be ok. I know that Autumn Roeder and this dealership went to bat for me to get the approval of a new engine from the extended warranty that I had on my truck and I am so thankful. Also a big shout out to Roger the mechanic who put the new engine in, it runs amazing.
Thank again
Jeff and Deanna
Posted on DealerRater by gipperichpainting
Had an absolutely flawless and seamless experience leasing a new Grand Cherokee from Randy Rogers! In & out in about 2 hours, and everyone else that was part of the process was great too; Steve Scwhaab in Finance, Sales Manager Joshua Wampole, Used Car Manager Ron Ward, and lastly Eric Profahl, the porter who did an especially nice job of cleaning up my blacked out Grand Cherokee Altitude! Can't imagine buying or servicing my vehicles anywhere else but Palmen in Racine. Thank-you...
Posted on DealerRater by Brink
Everyone was pleasant and there was no pressure. We felt we were treated fairly and were very pleased with the whole experience.
Posted on DealerRater by Sgolds0759
Never disappointed, went out of their way to assure I was satisfied, & dealt with my car warranty.
Posted on DealerRater by 1659ek
Love going there. People are friendly and the free snacks and coffee is good my kid liked it
Posted on DealerRater by AYANNA4311
Very friendly, clean and timely. Tim was excellent in customer service and knowledgeable at his job
Posted on DealerRater by vaughn_tawana
I was pleased with the service I received it was a very nice experience I was amazed there was water and snacks provided. And I was not bad time wise for waiting in the customer lounge. It was a very good experience.
Posted on DealerRater by gbpackers1953
my last visit was a senior moment issue that patty rectified in 5 minutes.good job
Posted on DealerRater by Fireball
WALLY did a wonderful job writing up everything and your service technician did a great job and got the job done early very pleased thank you again
Posted on DealerRater by MECSEPELLA
I deal with Patti. I trust her. I have been servicing my vehicles here for over 20 years.
Posted on DealerRater by SBALCEREK
Patty is amazing. I. Called same day and got in for oil change and tire rotation. Talked to somebody else and they stated no openings until following Wed. She is the bomb.
Posted on DealerRater by shehn44
All looks great! Patti is easy to work with, professional and attentive to your needs. She is a keeper!
Posted on DealerRater by Chuck
Been taking my vehicle to palmen in Kenosha for over 2 years and they couldn’t tell me what the problem was with my vehicle. Take it to palmen in Racine 1 time and they were able to find the issue. Thank you so much for your service! Will be bringing my vehicle back for any maintenance in the future.
Posted on DealerRater by jackiemarin90
The personnel were friendly and professional. The waiting area was very nice and made the wait easy to deal with
Posted on DealerRater by james.aceto
Randy was very nice & cordial. He helped me through buying my gorgeous truck!!! He was attentive to my needs.
Posted on DealerRater by MRSKIMTURNER71
The issue with my vehicle keeps reoccuring, this is the second time it's in for the problem
Posted on DealerRater by Fireball
Very thorough and tested multiple fixes with out success. Determined the need for replacement parts and ordered them. Will let me know when they arrive.
Posted on DealerRater by dcxredx
Everyone is always very helpful, considerate, and explains thing well. Wally got the the tire problem right away, and it was taken care of that afternoon. Tim Krikau took us home so we could wait there and come back later to get the car. Patti is always excellent to work with as well.
Posted on DealerRater by KVANDERBRUG
great salesman Matt collins i had great service from him ! i like him a lot great attitude
Posted on DealerRater by TCHAMBASIAN
Very professional! Explained everything being done, very efficient. Staff also very friendly! Definitely would recommend!
Posted on DealerRater by DZPOELMANN
Chuck Schovain is a great asset. He may be old school but customer service, communication and honesty he portrays gives me great confidence in doing business with Palmen
Posted on DealerRater by Chuck
Patti was very pleasant and explained everything. When I told her I couldn't get the repairs done outside of the oil change because I couldn't reach my mom, she wasn't upset she was ok with that.
Posted on DealerRater by BABYWESLEY1009
Patti Ostergaard, Service Advisor, always provides excellent customer service; and she is always in the know about the service my car has had in the past and timing for when service is needed for the vehicle. It is a pleasure working with her; and I believe she is an asset to the Service Team and the Palmen dealership. The Service Center and Customer Lounge are always clean; and all staff members are professional and courteous.
Posted on DealerRater by KUHLMAN2008
Took care of what needed to get done. Got it done in fhe same day.
Posted on DealerRater by andrew_kaestner
The sales team is great I deal with Tom or Vince. Service has always been fair as well. The parts team is also very helpful.
Posted on DealerRater by todd7440
Tom, Jake and Mark were all wonderful ambassadors for my car-buying experience. I feel like they were fair and friendly.
Posted on DealerRater by IHMKEC13
Patti is fantastic to deal with. Great with updates on vehicle progress on a longer repair.
Posted on DealerRater by DRIEKKOFF
Quick in and out for basic services, nice to have water and snacks while you wait too. :)
Posted on DealerRater by tpusch0
Quick in and out for basic services, nice to have water and snacks while you wait too. :)
Posted on DealerRater by denises846
Great service, Pat was great and very qiuck on working on a deals.. ill go back for sure. Thanks Palmen
Posted on DealerRater by RNSNOWBALL
Phenomenal service. I am only using more words because the application ask for more. This dealership has treated all the photos we well and does right now and have phenomenal service.
Posted on DealerRater by pastorhargrove
Patty in the service department is next level amazing. She goes above and beyond. Patty is the reason I purchased another new vehicle from Palmen Racine.
Posted on DealerRater by dan201978
They got my recall service done quickly and they are very nice people. Thank you.
Posted on DealerRater by earthgirl1964
Service department was very knowledgeable and helpful. Great Customer Service both on the phone and in person.
Posted on DealerRater by slwerve
Tim/ Patti in service was extremely helpful in getting my repairs done in a timely manner. They kept me the loop every step of the way.
Posted on DealerRater by qdbrown1
Tim in service was extremely helpful in getting my repairs done in a timely manner. He kept me the loop every step of the way. Highly recommended.
Posted on DealerRater by randymarvin
Patti is super and has always been very knowledgable and helpful to me. Service performed well and quickly.
Posted on DealerRater by acetocoleen
Good service on my vehicle with the last issue. took a few days for the parts but as soon as they arrived the repair was done.
Posted on DealerRater by ddstillman50
It was close to home. The dealer was good. Very informative and answered any questions we had.
Posted on DealerRater by DHOUSEALTON
Friendly , prompt and professional service . Concerns assessed and addressed . Highly recommend this location for routine maintenance and service . Very nice waiting area.
Posted on DealerRater by Gordy
,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job
Posted on DealerRater by paulbarb
We have purchased & have service on our vehicles for about 25 yrs. Patti in service dept is awesome & very professional. Love seeing her when I get my oil change.
Posted on DealerRater by vickialtergott
Had issue with my Dodge Grand Caravan paint , they had paint issue fixed to my complete satisfaction, service writer Wally Clark handled it very well, thanks
Posted on DealerRater by dweber3703
Palmen of Racine has not disappointed! Patti is the absolute best. No matter what is going on around her she keeps a smile on her face and a friendly demeanor. You've got my business for good!
Posted on DealerRater by jessimica06
Fast and friendly service every time. I would recommend this dealership and this service department to everybody.
Posted on DealerRater by JP13