Todd did a great job, explained the recall fully. The driver was a good guy, friendly!
Love working with Todd! He's friendly, remembers the little stuff and is funny too. Thanks Todd for another great auto experience!
TODD ATKINSON MY SERVICE ADVISOR ROCKS!!!! HE'S SO VERY POLITE AND FRIENDLY. I'D RECOMMEND RACINE PALMEN. I WAS QUOTED A PRICE FOR MY SERVICE AND THE END PRICE WAS CHEAPER I'M STOKED! SAVING MONEY IS ALWAYS A GOOD SITUATION HONESTY IS PRACTICED BY THE SERVICE ADVISOR MR. TODD ATKINSON EVERY OTHER PERSON I CAME ACROSS AT THE PLACE WAS VERY PROFESSIONAL AND POLITE. I'LL CONTINUE TO BE SERVICED BY RACINE PALMEN DON'T MIND SPENDING MY HARD EARNED MONEY AT RACINE PALMEN!!!!!
TODD ATKINSON MY SERVICE ADVISOR ROCKS!!!! HE'S SO VERY POLITE AND FRIENDLY. I'D RECOMMEND RACINE PALMEN. I WAS QUOTED A PRICE FOR MY SERVICE AND THE END PRICE WAS CHEAPER I'M STOKED! SAVING MONEY IS ALWAYS A GOOD SITUATION HONESTY IS PRACTICED BY THE SERVICE ADVISOR MR. TODD ATKINSON
Service was top-notch, as always. Todd kept me up-to-date and the vehicle was ready when promised. Definitely would recommend.
Service was top-notch, as always. Todd kept me up-to-date and the vehicle was ready when promised. Definitely would recommend.
Todd was very pleasant to work with and he kept me informed as to what was going on.
Todd was very pleasant to work with and he kept me informed as to what was going on.
Todd Atkinson did an awesome job @ making sure things went smoothly from the drop off to the pickup. Thank you again for the stellar work.
Todd was very helpful in getting the service done on my vehicle. Took the time to explain my repairs and the need for them. Kept me up to date on the status of the vehicle Thanks for the help
Very professional and helpful I was in and out in less than 10 minutes. Todd was very nice and also hooked me up with a clean ride to loan while mines was getting fixed.
If you ever find yourself in the unfortunate situation you need your vehicle worked on take it here! Todd and everyone I dealt with went above and beyond to get my vehicle fixed up.
Todd went above and beyond to figure what was wrong with my vehicle unfortunately the repairs were not affordable for me.
We were on the highway traveling from east Tennessee to Franksville Wisconsin when we had check engine and Electronic Stabilty lights came on. Scary to say the least and late on a Friday afternoon made it worse. We knew Palmen was at our destination so we called for a service appointment and talked to Todd Atkinson. He scheduled us for early on the next business day. They got us in, figured out what was wrong and got us repaired. Todd was so helpful and kept us up on what was happening. We deeply appreciate Todd and everyone at Palmen. They made a bad situation bearable and got us back on the road.
great service and really appreciate how Todd communicated with me throughout the repair process!
I have a fleet of 13 Pro-masters that we just got all the plumbers into and we got recall notices for all the vehicles. Today we had 5 of them in and out throughout the day. Todd my service representative. I can call him with a problem and he gets me in right away. Just would like to thank Todd for all he does for our company and the help he gives us on a time crunch. Thank you so much Todd. Zach
Great customer service. Todd was very friendly/helpful and reached out as soon as he found out the issue with my vehicle. 10/10! I will recommend to all of my friends and family.
As usual great service. Todd was very helpful, kept giving me updates while I waited. Even got a complimentary car wash!
I had Todd as my dodge rep, and I’ve dealt with him in the past. Each time has been nothing less than stellar. As far as the speed of the service goes, the mechanics had me back on the road in less than 24 hrs (I was fortunate they had the parts in stock) and I was not nickel and dimed. If you own a dodge and don’t have a lift to do your own repairs, then this is where you should be going.
Quick service! Todd was great answered all my questions 10/10 recommend!
I’ve had an excellent experience working with Todd A, the service advisor at Palmen in Racine. He has been incredibly helpful throughout the entire process, from coordinating the paint work on my vehicle to handling routine service. Todd’s professionalism, clear communication, and attention to detail made everything smooth and stress-free. I highly recommend asking for him if you want top-notch service!
Had taken my car to two other places before . Wish I took it here first. My car has been out of Commission for a month now . It only took them ONE day to figure out what was wrong and had it ready the next day! Thank You Todd for keeping me updated and getting my jeep back on the road I appreciate everyone who worked on it and got it done quick
I had my truck in for a repair and I worked with Todd Atkinson. He was great to work with communication was excellent. The repair took awhile because they had to work with my extended warranty but Todd would call and give me updates and estimated time lines. I would definitely bring my vehicle back there for service.
I really like this dealership. Todd was a very kind and sweet man. The waiting area is always clean and well stocked with coffees and snacks.
I was having some issue with my car and i bring it here everthing went smoothly and Mr Todd Atkinson is a great service advisor