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I've been doing business with this dealership since 2017 its always very clean and professional, staff is very friendly and helpful I'm very happy with service here.
Posted on cars.com by scfischer91
Was great doing business everyone was friendly and helpful in every way would do business there again i would buy again there glad outstanding there.
Posted on cars.com by jobber731
As always when dealing with Patti, things went smoothly and on time. She is so friendly and professional that makes it a pleasure to do business with Palmen.
Posted on cars.com by moje2005
Timothy is one of the best people to work with in service I don’t mind coming in at all when I know I am working with him
Posted on DealerRater by Robin B
I've been doing business with this dealership since 2017 its always very clean and professional, staff is very friendly and helpful I'm very happy with service here.
Posted on DealerRater by scfischer91
Was great doing business everyone was friendly and helpful in every way would do business there again i would buy again there glad outstanding there.
Posted on DealerRater by jobber731
As always when dealing with Patti, things went smoothly and on time. She is so friendly and professional that makes it a pleasure to do business with Palmen.
Posted on DealerRater by moje2005
The service writer Wally was very friendly and got my car done very fast. Much appreciated. They even threw in a free car wash which was very nice.
Posted on DealerRater by Lbilly
G r e a t s e r v i c e e x p e r I e n c e f rom nick!
Posted on DealerRater by Tavernon6th
G r e a t s e r v i c e e x p e r I e n c e f rom nick!
Posted on cars.com by Tavernon6th
The service writer Wally was very friendly and got my car done very fast. Much appreciated. They even threw in a free car wash which was very nice.
Posted on cars.com by Lbilly
Great customer experience. Tim Delord is the consummate professional. He is very thorough in ensuring I understand the services being performed, associated costs and aware of any sales/discounts which may apply. I always have a good experience at Palmen from the service advisors, shuttle drivers to the cashiers. Very professional team.
Posted on cars.com by courtenayeccleston
The personal at the dealership always treat us great. We have bought several vehicles from salesman Chuck. The service department was always very friendly and helpful.
Posted on cars.com by mrn2657
Patrick was our sales rep and he did an outstanding job! He made our car buying experience really easy. He was very thorough! Thanks Patrick!
Posted on cars.com by Candice.anzalone
Patti very nice and very accommodating. She took care of things for me . I will go back to her next time I need service for my jeep.
Posted on cars.com by sherryhastings968
Polite,& knowledgeable Patty is a pleasure to work with.Patty listen very well when I explain the situation I am having with my vehicle,very nice.
Posted on cars.com by Richard
Patrick was our sales rep and he did an outstanding job! He made our car buying experience really easy. He was very thorough! Thanks Patrick!
Posted on DealerRater by Candice.anzalone
The personal at the dealership always treat us great. We have bought several vehicles from salesman Chuck. The service department was always very friendly and helpful.
Posted on DealerRater by mrn2657
Great customer experience. Tim Delord is the consummate professional. He is very thorough in ensuring I understand the services being performed, associated costs and aware of any sales/discounts which may apply. I always have a good experience at Palmen from the service advisors, shuttle drivers to the cashiers. Very professional team.
Posted on DealerRater by courtenayeccleston
Polite,& knowledgeable Patty is a pleasure to work with.Patty listen very well when I explain the situation I am having with my vehicle,very nice.
Posted on DealerRater by Richard
Patti very nice and very accommodating. She took care of things for me . I will go back to her next time I need service for my jeep.
Posted on DealerRater by sherryhastings968
Great service and great salesman. Calvin took the time to explain the different model trucks I was interested in and listed to what was important to me for features. Made the experience a lot more enjoyable and worthwhile.
Posted on DealerRater by Lancerocs
Everything and everybody is great. Love my Jeep . Nick explained everything , was very friendly. He’s a very nice young man . Enjoyed our time together. Will definitely pass his name onto our family and friends.
Posted on DealerRater by Marlee0908
The dealership was very clean and all the personnel were very friendly and helpful Randy all my questions and concerns I would recommend this dealership
Posted on DealerRater by robertschiller
Treated with respect by everyone involved. You don't find that very often and I will be sure to tell other people about my experience.
Posted on DealerRater by DIANASIEPLER
Jason our sales person was friendly enough. The wife liked him as a person that she bear hugged him. She also liked Matthew in finance.
Posted on DealerRater by jesjr76
Patti is always great to work with! She is always very kind and Attentive to my Jeeps needs. Whenever I call to scheduled a appointment, i always ask for her. She’s my go to gal!
Posted on DealerRater by Mslaght212
Patti is always great to work with! She is always very kind and Attentive to my Jeeps needs. Whenever I call to scheduled a appointment, i always ask for her. She’s my go to gal!
Posted on cars.com by Mslaght212
Treated with respect by everyone involved. You don't find that very often and I will be sure to tell other people about my experience.
Posted on cars.com by DIANASIEPLER
Jason our sales person was friendly enough. The wife liked him as a person that she bear hugged him. She also liked Matthew in finance.
Posted on cars.com by jesjr76
Great service and great salesman. Calvin took the time to explain the different model trucks I was interested in and listed to what was important to me for features. Made the experience a lot more enjoyable and worthwhile.
Posted on cars.com by Lancerocs
Everything and everybody is great. Love my Jeep . Nick explained everything , was very friendly. He’s a very nice young man . Enjoyed our time together. Will definitely pass his name onto our family and friends.
Posted on cars.com by Marlee0908
The dealership was very clean and all the personnel were very friendly and helpful Randy all my questions and concerns I would recommend this dealership
Posted on cars.com by robertschiller
I went there to look at a Jeep Wrangler. Customer service was awesome (worked with Calvin and Teddy), and I didn’t feel pressured to buy the vehicle at all. Highly recommend. Ralph
Posted on cars.com by Ralph
Tim did a great job helping me understand what was going on and providing great advice! 10/10 would recommend to any one who comes to Palmen Service
Posted on cars.com by Dyquan Gipson
Service was good and timely, which is for me most important as I like to wait for my service to be completed. The team was right on time!
Posted on cars.com by AW
Excellent customer service and follow up! This was my first new vehicle purchase and I trusted Palmen since they also sold me my previous Jeep!
Posted on cars.com by MeandtheWife
Can’t be happier with the experience. Nick did a fantastic job. Great follow up and honesty. Would buy again in a second. Great job!
Posted on cars.com by matthewcolman
Nick did a great job helping us on a very busy day at the dealership. Very happy with the Ram 1500. Jessica was great in the previsit communication.
Posted on cars.com by [email protected]
Great experience! Jason was an excellent salesman. He was helpful, knowledgeable and kind. He helped me get exactly what I was looking for. I would definitely go to them again.
Posted on cars.com by l2izzo
I had oil change and recall on fuel pump relay. They did the oil change and had to order the relay which is two months out. Gave my vehicle a quick wash. Got my vehicle within two hours which I call quick service.
Posted on cars.com by dpdobrowski
Tim did a great job helping me understand what was going on and providing great advice! 10/10 would recommend to any one who comes to Palmen Service
Posted on DealerRater by Dyquan Gipson
Service was good and timely, which is for me most important as I like to wait for my service to be completed. The team was right on time!
Posted on DealerRater by AW
Can’t be happier with the experience. Nick did a fantastic job. Great follow up and honesty. Would buy again in a second. Great job!
Posted on DealerRater by matthewcolman
Excellent customer service and follow up! This was my first new vehicle purchase and I trusted Palmen since they also sold me my previous Jeep!
Posted on DealerRater by MeandtheWife
I went there to look at a Jeep Wrangler. Customer service was awesome (worked with Calvin and Teddy), and I didn’t feel pressured to buy the vehicle at all. Highly recommend.
Ralph
Posted on DealerRater by Ralph
Nick did a great job helping us on a very busy day at the dealership. Very happy with the Ram 1500. Jessica was great in the previsit communication.
Posted on DealerRater by [email protected]
Great experience! Jason was an excellent salesman. He was helpful, knowledgeable and kind. He helped me get exactly what I was looking for. I would definitely go to them again.
Posted on DealerRater by l2izzo
I had oil change and recall on fuel pump relay. They did the oil change and had to order the relay which is two months out. Gave my vehicle a quick wash. Got my vehicle within two hours which I call quick service.
Posted on DealerRater by dpdobrowski
My Wrangler had the check engine light on and I scheduled an appt within the week. The only day open was Fri morning and I always schedule my appointments with service advisor Patti Ostergaard when available. She is wonderful to work with and appreciate her communication with the mechanic. I had a faulty thermostat and they got everything fixed within that day. I appreciate all the hard work since I live in Franklin and have to travel for work. I know my Wrangler was serviced excellent and appreciate the discount with the coupon. I only service my Wrangler with you guys.
Posted on DealerRater by ttrevino80
GREAT service and friendly staff. Wally or Patti usually waits on us. Both are Excellent. We wouldn't think of going anywhere else to buy or service our Jeep.
Posted on DealerRater by Cafink59
Thank you Vince very your great customer services you was awesome to work with and I will most definitely be telling people to set up a appointment with you.
Posted on DealerRater by Latoya bogan
Patti is very helpful in setting up service and rides .Gave us 10% off coupon. Always cheerful and knowledgeable. Also very satisfied with all the work done on our Jeep.
Posted on DealerRater by Dfboss57
My Wrangler had the check engine light on and I scheduled an appt within the week. The only day open was Fri morning and I always schedule my appointments with service advisor Patti Ostergaard when available. She is wonderful to work with and appreciate her communication with the mechanic. I had a faulty thermostat and they got everything fixed within that day. I appreciate all the hard work since I live in Franklin and have to travel for work. I know my Wrangler was serviced excellent and appreciate the discount with the coupon. I only service my Wrangler with you guys.
Posted on cars.com by ttrevino80
Patti is very helpful in setting up service and rides .Gave us 10% off coupon. Always cheerful and knowledgeable. Also very satisfied with all the work done on our Jeep.
Posted on cars.com by Dfboss57
Thank you Vince very your great customer services you was awesome to work with and I will most definitely be telling people to set up a appointment with you.
Posted on cars.com by Latoya bogan
GREAT service and friendly staff. Wally or Patti usually waits on us. Both are Excellent. We wouldn't think of going anywhere else to buy or service our Jeep.
Posted on cars.com by Cafink59
As always, Patti and the whole service technician team performed at the very highest level . I have 2 cars for servicing, and both vehicles are handled with extreme care.
Posted on cars.com by Palmen Service
As always, Patti and the whole service technician team performed at the very highest level . I have 2 cars for servicing, and both vehicles are handled with extreme care.
Posted on DealerRater by Palmen Service
Very friendly and informative. They offered to wash my car after servicing which I thought was very nice. Truly a nice dealership. I will certainly be back.
Posted on DealerRater by appyluvr145
I can say out of all the people I have had to deal with at this place Timothy and Wally have been the only two who have actually made the visit worth it. All my questions are answered with details and I’m never left unsure of what is being done to my car. Although my car was washed here and must’ve not been dried properly because upon pick up you could see water droplets that dried on all my windows and side mirrors. Over all I recommend these 2 people.
Posted on DealerRater by Yesenia
Very friendly and informative. They offered to wash my car after servicing which I thought was very nice. Truly a nice dealership. I will certainly be back.
Posted on cars.com by appyluvr145
I can say out of all the people I have had to deal with at this place Timothy and Wally have been the only two who have actually made the visit worth it. All my questions are answered with details and I’m never left unsure of what is being done to my car. Although my car was washed here and must’ve not been dried properly because upon pick up you could see water droplets that dried on all my windows and side mirrors. Over all I recommend these 2 people.
Posted on cars.com by Yesenia
The service area is clean and easy to enter. The service personnel are kind, caring and efficient. It is always a pleasure to bring my vehicle in for service..
Posted on cars.com by maureen.yax
They did a great job on my oil change. They also were able to find issues before they became major problems They called and went over the problem
Posted on cars.com by milwaukeemortgage
So far I can't complain. They have performed to my expectations and the experiences have been top notch. Keep up the good work! Thank you
Posted on cars.com by Steve J.
Service was great and timely. Wally was helpful and suggested fixes that I should consider on my next visit. Pricing was in line with what I expected.
Posted on cars.com by rmcarter22
Fast friendly and reasonable. Had the Jeep I wanted in stock. Took less then 3 hours. We went next door to have lunch while they did the paperwork.
Posted on cars.com by xlackz
Had excellent service from both Tom Berlin (the salesman), Josh and Steve. I would give them a 100% rating every time. Worked with me to get the best deal possible.
Posted on cars.com by DIANASIEPLER
The dealership was very friendly and answered all questions thoroughly. The process of buying a vehicle was made very simple and willing to work with your budget. I highly recommend.
Posted on cars.com by Peterson0706
They did a great job on my oil change. They also were able to find issues before they became major problems They called and went over the problem
Posted on DealerRater by milwaukeemortgage
Had excellent service from both Tom Berlin (the salesman), Josh and Steve. I would give them a 100% rating every time. Worked with me to get the best deal possible.
Posted on DealerRater by DIANASIEPLER
So far I can't complain. They have performed to my expectations and the experiences have been top notch. Keep up the good work! Thank you
Posted on DealerRater by Steve J.
The service area is clean and easy to enter. The service personnel are kind, caring and efficient. It is always a pleasure to bring my vehicle in for service..
Posted on DealerRater by maureen.yax
Service was great and timely. Wally was helpful and suggested fixes that I should consider on my next visit. Pricing was in line with what I expected.
Posted on DealerRater by rmcarter22
Fast friendly and reasonable. Had the Jeep I wanted in stock. Took less then 3 hours. We went next door to have lunch while they did the paperwork.
Posted on DealerRater by xlackz
The dealership was very friendly and answered all questions thoroughly. The process of buying a vehicle was made very simple and willing to work with your budget. I highly recommend.
Posted on DealerRater by Peterson0706
I had a great time buying my vehicle! I have a trickier situation and the dealership was more that willing to work with me. They held a vehicle that I had a deposit on despite growing interest in the vehicle, which is something a different dealership did not do. Highly recommend!
Posted on DealerRater by JadynH
Excellent service. Unfortunately the fix for my radio that FCA had did not work. When I plug in my phone, it will turn off my radio and heat.
Posted on DealerRater by earthgirl1964
Everything was explained and professionally done. My car was ready when promised. The recall repair should fix the issue I was having with my oil level.
Posted on DealerRater by csharke66
I always have a favorable experience at Palmen Jeep in Racine, WI. On 3/9/21, I was scheduled for an oil change and a brake fluid and transmission fluid flush and refill - Tim DeLord was wonderful in explaining what was to be done and he also applied coupons for the services so I saved some money!
The waiting area was clean, as was the restroom, and COVID-19 protocols were visible everywhere within the environment and with staff.
Posted on DealerRater by K
Tim was very helpful and very knowledgeable. I was completely satisfied with my visit. My Durango was back to normal in no time. 5 stars. Thanks so much!
Posted on DealerRater by Jacobs7191
Recently had an oil change and multi point inspection done on my 2016 Ram 1500. I had my tires replaced during winter and there was a slight mishap. I contacted Patti, she wanted to make things right. She offered me a courtesy oil change and multi point inspection. Patti has been wonderful to work with, and wants to make sure that her customers are happy when they leave.
Posted on DealerRater by [email protected]
Everything was explained and professionally done. My car was ready when promised. The recall repair should fix the issue I was having with my oil level.
Posted on cars.com by csharke66
Excellent service. Unfortunately the fix for my radio that FCA had did not work. When I plug in my phone, it will turn off my radio and heat.
Posted on cars.com by earthgirl1964
I had a great time buying my vehicle! I have a trickier situation and the dealership was more that willing to work with me. They held a vehicle that I had a deposit on despite growing interest in the vehicle, which is something a different dealership did not do. Highly recommend!
Posted on cars.com by JadynH
I always have a favorable experience at Palmen Jeep in Racine, WI. On 3/9/21, I was scheduled for an oil change and a brake fluid and transmission fluid flush and refill - Tim DeLord was wonderful in explaining what was to be done and he also applied coupons for the services so I saved some money! The waiting area was clean, as was the restroom, and COVID-19 protocols were visible everywhere within the environment and with staff.
Posted on cars.com by K
Tim was very helpful and very knowledgeable. I was completely satisfied with my visit. My Durango was back to normal in no time. 5 stars. Thanks so much!
Posted on cars.com by Jacobs7191
Recently had an oil change and multi point inspection done on my 2016 Ram 1500. I had my tires replaced during winter and there was a slight mishap. I contacted Patti, she wanted to make things right. She offered me a courtesy oil change and multi point inspection. Patti has been wonderful to work with, and wants to make sure that her customers are happy when they leave.
Posted on cars.com by [email protected]
Very friendly good service and I hate doing surveys my return business should be proof that they are daoing a good job so do me a favor and don't ask me to do anymore surveys
Posted on cars.com by [email protected]
Randy and the team provided excellent customer service to me. This is not the first time I worked with Palmen, and it is not likely to be the last.
Posted on cars.com by Smmitchell227
Seamless service. No issues with the oil change. Very professional all around. Shuttle service is super convenient. Shuttle driver was very courteous and drove in a safe manner.
Posted on cars.com by KIS_TOM
Easy to deal with. Fast service. Called and went over everything that was need and asked if I needed any thing else. Great follow up as well
Posted on cars.com by Tamps28
I leased a Jeep Gladiator in January my experience was great. Chuck schovain was very helpful and knowledgeable about everything . Joshua Wampole was also very helpful. They made the whole experience painless and I love that machine I have no complaints about it. The only thing I wish I would have looked more at the Rubicon well maybe in 3 years
Posted on cars.com by Kevin winterle
Seamless service. No issues with the oil change. Very professional all around. Shuttle service is super convenient. Shuttle driver was very courteous and drove in a safe manner.
Posted on DealerRater by KIS_TOM
Easy to deal with. Fast service. Called and went over everything that was need and asked if I needed any thing else. Great follow up as well
Posted on DealerRater by Tamps28
Randy and the team provided excellent customer service to me. This is not the first time I worked with Palmen, and it is not likely to be the last.
Posted on DealerRater by Smmitchell227
I leased a Jeep Gladiator in January my experience was great. Chuck schovain was very helpful and knowledgeable about everything . Joshua Wampole was also very helpful. They made the whole experience painless and I love that machine I have no complaints about it. The only thing I wish I would have looked more at the Rubicon well maybe in 3 years
Posted on DealerRater by Kevin winterle
Very friendly good service and I hate doing surveys my return business should be proof that they are daoing a good job so do me a favor and don't ask me to do anymore surveys
Posted on DealerRater by [email protected]
This car buying was very easy. With all the amazing people at Palmen. It made me getting behind the wheel of a Dodge Challenger really easy.
Posted on DealerRater by Nick Patt
Tim Krikau was wonderful to work. He worked hard to find the vehicle that we were looking for in a matter of days.
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by Jeff LaFond
I purchased a used vehicle from Palmen in Racine because I heard how great they were. Man was that true !!! Sergio Duran was my salesperson and was professional, knowledgeable and very friendly. Jon Speaker handled the financing and made that part of the experience so easy !! He is very knowledgeable and professional . Very personable. If you want a stressless experience buying a car or truck. GO THERE. Tons of inventory also.
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by George Samuel
Called for an appointment, they got me in right away ,price was price quoted! The only detractant was t h e 1.50 for a Can of Soda from the machine( Boucher next door has them free like coffee and water ) I have trusted Palman Racine for years for my Dodge/RAM trucks when I wanted to make sure the job was done right. Ya I know the dealers shop may cost a little more but the cost is made up with peace of mind. Tom at the service desk took great care of me!
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by Norman Schultz
The technician that worked on my truck was an angel. He came out smiling despite 2 to 3 days of removing pretty much everything in my truck in order to put in an instrument display harness. He was meticulous and methodical and worked his way through the solution by the book. Everything works great! (fingers crossed) i’ve had this new truck in the shop eight times! They keep finding new things and fixing them so I guess I’m gonna keep coming back. Thank you team!!
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by Tim Bratt
Steven my sales rep was awesome. Very easy buying process. So much better than dealing with large dealers in Milwaukee
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by Joe Busateri
It’s always a great experience at Palmen in Racine. From the moment I arrived I felt like family. Everything went great!
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by Ed Knudson
Fantastic customer service! Staff was very accommodating and knowledgeable! Customer for life!
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by Andy Bilski
Great deal awesome salesman
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by Dustin Vasey
Everything went smoothly. got me in and out in a reasonable time
Everybody was very nice
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by mark schwartz
Quick , fast, and accurate service
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by FLEX FITNESS GYM
Bob Z was so amazingly patient regarding our insurance issues. We found the perfect car, and he & John (the finance dude) took extra time to make sure our purchase was perfect. Bob also took the time to clarify some of our finance issues so my 20-year old son now understands how the whole process works. I couldn’t be more thrilled!
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by Kristen Hornberger
I recently had the pleasure of working with Bob Zeihen at Palmen Dodge Chrysler Jeep in Racine Wisconsin, and I must say, he's been an absolute delight to work with! Bob's exceptional communication skills, friendly demeanor, and professionalism made the entire experience seamless and enjoyable. I highly recommend Bob and Palmen to anyone seeking a hassle-free and top-notch experience.
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by Rob Janney
The sales consultant I worked with Thomas Majewski made the whole process fast, easy, and stress free. If you're in the market for a vehicle go see Tommy at Palmen!
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by Jesse Fernandez
X What pleases me the most is that when I complained to the right person about getting phishing emails as a result of purchasing an extended warranty the plethora of emails stopped completely. I wish other companies would be as considerate.
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by G B
On Saturday 04/04, I bought a 2024 Grand Jeep Cherokee and I would like to give a special thank you to your sales representative Querell. I hope I have his name right. He was very patient, very educated about the different models we looked at and was able to answered all our questions. Thank you again
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by Eric Zimmermann
I was in and out without issue today.
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by Michelle Peterson
Prompt, friendly service. Patti was great.
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by Joan Jansen
Sergio is excellent!! Very friendly! Great salesman! 3rd car I have bought from Palmen without any issues!!
Thank you
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by Crystal B
I just got a RAM Laramie, 2026. Smooth sailing. Truck is running great and no issues.
Tommy and Clay were awesome to work with. The whole process was very smooth. Both guys were very knowledgeable and honest. Answered any questions I had and some!
Highly recommend them!
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by Victor Stoian
Muy serviciales y amigables
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by Carlos Santiago
Professional team, nice customer service
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by Bawan Express LLC
Have always been impressed by the incredible customer service I receive when having my vehicles serviced at Palmen in Racine. The service coordinator Patti is always professional and courteous with sweet smile. Glad to be back as a long time Dodge Ram family member.
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by James Grabowski
Very well done and happy with the ease of completing the purchase.
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by STEVE SONNTAG
Palmen Chrysler Dodge Jeep did a wonderful job servicing my Grand Wagoneer.
They were extremely nice. Handled all my service needs. The washed and vacuumed my vehicle. I couldn’t be more happy. I would highly recommend them for service.
Mark C.
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by Mark Carstensen
Friendly service department.
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by Grits Grits
Excellent service on my Jeep. Very courteous and even washed my Jeep after service. Would highly recommend them
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by Linda Forster
Palmen was very attentive to details and keeping me up to date on the progress of my car.
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by Kathryn
Angel, Mike and Mo all made my Palmen buying experience 10star. I love our new Jeep!
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by Dale Seianas
Anthony was my mechanic he did an excellent job on my rear brakes. Would recommend for him to fix my heater problem in a couple of weeks Ok
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by Cleaster Hood
Bob is by far the best sales rep I have ever dealt with. Not pushy, answered all of my questions in detail. Test drove a vehicle few months ago and it wasn't for me. As soon as one came in that he thought I would like, Bob text me. I ended up buying it today. Super happy with the ease of purchasing and my new Jeep. Thank you so much Bob!!!
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by Amy Webb
Love working with Todd! He's friendly, remembers the little stuff and is funny too. Thanks Todd for another great auto experience!
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by Jil Radtke
Great experience! Started when I arrived. Exceptional service continued through the entire experience. Financing was a breeze. All salesman were knowledgeable in their fields. All were very professional.They made the car buying experience pleasant. Thank to everyone who was involved.Will definitely return for future purchases! Thank you all at Palmen for being top notch!!
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by Ginny Lenderman
Mike and Sergio were helpful, quick to meet our needs, and not pushy while purchasing our Jeep. Thank you!
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by Kath Swanson
Wally Clark my service advisor was courteous and very helpful in getting me estimates for tires for my jeep and getting my SUV serviced with a oil change and inspection.
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by Peggy Klausch
Palmen Chrysler Dodge Jeep Ram serviced my 2023 Jeep Grand Wagoneer two weeks ago.
They did a fantastic job! Mike Jansen the sales manager took care of getting me in to the service department with absolutely no problems.
Service Advisor, Todd Atkinson took over from there. He did an excellent job taking care of all my recalls and service needs. When I picked up my vehicle, it was washed and vacuumed. What a great touch. I would highly recommend Palmen to anyone looking to buy or have there vehicle serviced. That are great to work with and very honest.
Mark Carstensen
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by Mark
TODD ATKINSON MY SERVICE ADVISOR ROCKS!!!! HE'S SO VERY POLITE AND FRIENDLY. I'D RECOMMEND RACINE PALMEN. I WAS QUOTED A PRICE FOR MY SERVICE AND THE END PRICE WAS CHEAPER I'M STOKED! SAVING MONEY IS ALWAYS A GOOD SITUATION HONESTY IS PRACTICED BY THE SERVICE ADVISOR MR. TODD ATKINSON EVERY OTHER PERSON I CAME ACROSS AT THE PLACE WAS VERY PROFESSIONAL AND POLITE. I'LL CONTINUE TO BE SERVICED BY RACINE PALMEN DON'T MIND SPENDING MY HARD EARNED MONEY AT RACINE PALMEN!!!!!
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by Christine Booker
Excelente servicio y mucha amabilidad! Sergio fue mi vendedor logro aprobacion aun con no un buen credito!
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by Alexander Santos
Great buying experience
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by Todd Stillman
Great customer service
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by Ryan Smith
TODD ATKINSON MY SERVICE ADVISOR ROCKS!!!! HE'S SO VERY POLITE AND FRIENDLY. I'D RECOMMEND RACINE PALMEN. I WAS QUOTED A PRICE FOR MY SERVICE AND THE END PRICE WAS CHEAPER I'M STOKED! SAVING MONEY IS ALWAYS A GOOD SITUATION HONESTY IS PRACTICED BY THE SERVICE ADVISOR MR. TODD ATKINSON
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by Christine Booker
Steve Kelekian made the whole process super easy and fun. Got me into a beautiful new Dodge 1500 Rebel! Couldn’t be happier
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by Michael Roman
Friendly service- work completed to my satisfaction- I needed 2 batteries that were still under warranty, so no charge!! A bonus!!
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by Debbie Perez
Helped me out a ton and got me into my new truck. Bob was great. Thank you!!!
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by Mike Anderson
Staff was friendly and efficient. Work was done promptly and the results of the service was done as requested. Thank you.
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by Patrick Tierney
Chris was very helpful in getting the service done on my vehicle. Took the time to explain my repairs and the need for them. Kept me up to date on the status of the vehicle
Thanks for the help
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by christian Hanstedt
Helped me out a ton and got me into my new truck. Bob was great. Thanks you!!!
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by Mike Anderson
I started the negotiations on email, and we were able to come to a price I liked before going in to do the test drive. The sales person Steven K. answered all my questions, worked on the price and payment with me and helped me find the right vehicle. When I went to finance with them, I did that with Mo H. He reviewed and explained everything before I signed paperwork and also answered all my questions.
This was my first time working with a dealership and they made it easy.
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by Austin Ryerson
Was kept up to date on the status of the repairs that turned out bigger than I thought. Everyone was very down to earth. A good experience. Would recommend them in a heartbeat.
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by Robert Klinkhammer
Very nice people to deal with.
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by Mel Reichert
Dealership was great! The experience was great, as well as the people. Very easy buying experience and quick as well. Tommy took great care of me and was happy with the service and would definitely recommend.
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by Noah Bliss
Absolutely painless and seamless transaction with a strong group of professionals. Will be back.
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by Matthew Rozycki
Palmen of Racine has the best service in the area. I trust the work they do on our vehicles. I’ve been a customer for around 30 years, and even though we’ve moved 200 miles away, we still drive our vehicles to Palmen of Racine.
I’d like to give a shoutout to Patti in service and
Patti S. They are professional and understand the true meaning of customer service.
I would and have recommended Palmen to a lot of people over the years.
Thank You!
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by Roger Halbur
Patti is very welcoming and explains all work that is recommended and why. I love that they offer the service recommendations and pricing.
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by Lori Maik
Very pleased to do business with Steven Kelekian. The entire transaction went wonderful and would recommend Steven if you are out looking for a new ride.
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by Robert Weddel
Sales manager Mike Jansen and team outstanding for acquiring new ram
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by Wm Annesley
I worked with Tommy on a weekday afternoon. He was extremely nice and not pushy. I had a couple vehicles I was considering, but Tommy helped me choose the best one for my needs. I feel that I got a great deal, and everyone was extremely professional. Thank you Tommy and Palmen for such a wonderful experience!
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by Samantha Goelzer
Steven was an excellent salesman. Got a great deal on a car. No haggle, not pushy. Would recommend Palmen to someone car shopping!
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by Zach Teague
Pattie is great service.
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by Susan Pantoja
Excellent customer service!!
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by Mario Oviedo
From start to finish with my blower issue with quick service and repair to oil change and tire rotation . Excellent service !!!!!
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by Scott Schmaling
Tommy was a nice and knowledgeable salesperson. He knew a lot about the car we were buying, a used Subaru. He is very down to earth and friendly!
Mo, the finance manager, was quite personable and clearly an expert in his field. He was not pushy and he took the time to talk with us.
We feel like we made the right decision in our car buying experience, thanks to the help of both Tommy and Mo.
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by Susan Uphill
Sergio is a phenomenal sales person. He was extremely helpful in getting a deal done quickly and efficiently. He also gave us a great food recommendation that was nearby. Sergio made life very easy when buying a car
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by Jack Stepke
My experience was great nice friendly service when I got there to make my payment
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by B Craft
I been there to upgrade my leasse,
The customer service was excelent.
They help me with all the paperwork and financial services.
I strongly recommend them.
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by Maria Jaimes
Very helpfuf and nice staff. Work on vehicle was tended to promply.
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by Gail Widmar
I bought a '23 Grand Cherokee Limited here completely online. I worked with the finance guy over the phone and picked out the car online. It was still under bumper-to-bumper warranty so not sitting around the dealership all day to get it done was awesome. They were very accommodating and when I got there the car was in excellent condition. I've had it for 4 weeks now without issue. Only thing I had to do was go in and sign the paperwork and grab the keys. Everyone there from Angel (my salesman) to Jon (the manager who handled my financing) were incredible guys and easy to work with. They have definitely gained my loyalty and in 3 years before this car hits 100k miles I will be back to trade it in! Their prices are the best I could find online and beat all of the Milwaukee dealers in terms of good deal for the quality of vehicle. I would rate them 5 out of 5 stars without hesitation.
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by William Wood
Bob Zeihen went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again Bob!
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by David Nickel
Went in for oil change and tire rotation. They found other issues and fixed the next daywith no problems.
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by Joel Mikulecky
Patty in service has been great to deal with for the last almost 5 years . Dont deal with anyone else. Parts Dept also easy to deal with and Very helpful.
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by Randy Miller
Great experience with my sales consultant! They were professional, honest, and very knowledgeable. They answered all my questions, made the process smooth, and never made me feel pressured.
If you want a stress-free car-buying experience, I highly recommend working with them. I’ll definitely return and send referrals their way.
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by Jeff Holley
Robin was there to answer all questions. He made our experience great!! We are enjoying our new van!
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by Judith Mohr
Great service and very professional
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by Donald Bryant
Great dealership! They've always been super helpful. Bobby Z. is one of the best to do it.
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by Andy “Andy the Great” Ciskowski
Great service, support and help in setting me up with a new Grand Cherokee. Everyone involved was great and especially Steven in working with my situation on a trade in. Couldn't recommend more.
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by Nick Maas
Had a great experience at Palmen! Everyone was friendly, professional, and hands-on throughout the process.
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by Jeremy Benishek
Excellent buying experience. Steven was a phenomenal salesman and Jonathan in finance made the experience so seamless. Would highly recommend!
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by Aaron G
I wanted to get a service done to my car and got well taken care of..
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by John Zamudio
Sergio is the hottest salesman on the floor. He helped me very quickly finding everything I wanted and then some. Although he’s taken ladies, he is seriously handsome and great to look at while he gets the job done! Highly recommend!
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by Taylor Venn
Good customer care. Open and honest . No pressure sales persons. Would highly recommend and I will use them for my vehicle purchases in the future. Bob did a great job. A plus for these folks
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by George Stojanovic
The dealership is clean.The people are friendly.The experience was excellent. Traded my 2019 in for a 2026.
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by James Jost
Jon, Tommy and Chris were great!
Thank you, We Love the vehicle.
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by Lorraine Pratt
Tommy was awsome and very knowledgeable, he answered all.of my questions and some that I didn’t get a chance to ask. Glad to keep you guys in the family. Will definitely recommend you to everyone I know who is looking for a new vehicle.
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by Kelly Hollingsworth
The customer service stands alone at this wonderful dealership.
I couldn't be happier with the relationship that we have built and how they take care of us.
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by Jeffery Beegle
Had a pretty positive experience at Palmen Racine CDR. Tommy and Mike in sales, hung in there to do their best to meet my needs to get a deal done. And Mo in finance is a fantastic guy to deal with.
Recommend to stop in and give them a try.
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by Donald Varner III
Always a pleasure to wirk with a groupbof professional, courteous and knowledgeable staff that no the product and service requirements
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by Steven Gallagher
Sergio is an awesome salesman! Wife had no problems. Smooth dealings. She is happy with everything, which makes me happy too!
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by Rocky Harrison
Went in for an oil change and tire rotation. They took my vehicle right away and finished up quite fast. All employees were extremely friendly and courteous. Thank you for such a pleasant experience.
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by Rich Beltoya
Tue-Dec 05, 2025 brought my 2022 Jeep Gr Cherokee L into Palmen for a scheduled oil change. Patti was able to get my veh in, crew got oil changed, tires rotated and on my way in about an hour. Nice job.
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by Don Veselik
Sergio… Thank you for helping me find a reliable 4x4 within my budget…and continue to drive jeeps this is my fourth one and totally love it! You are definitely easy to work with and best of all you listen to customer needs!
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by Evelin Garcia
Todd Atkinson did an awesome job @ making sure things went smoothly from the drop off to the pickup. Thank you again for the stellar work.
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by Jim Lamasters
Great service always have had great service at Palmens (Racine)
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by James Butts
Friendly and professional thanks Bob and Mo for your help in getting everything done to put me in a Jeep Wrangler
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by Erik Wigderson
Great costumer service. Angel and Mo Hossain are really good at their job. I’m a happy costumer
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by Cynthia jimenez
Patty is great! Always get our vehicle serviced.
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by gail ford
I am going out of town and realized my Jeep had not been in for an oil change yet. Called Palmen, and they offered an appointment the next day. The time availble was after our departure time. She kindly snuck me in today. It took a little longer, but relieved car was serviced before our road trip. Thank-you!
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by Kelly Martyn
Great people to work with! Especially Bob my salesman, also Mo, Mike. Would highly recommend buying a vehicle there,they made the buying experience easy as 1-2-3. I was a little worried about them from stories I heard none of that was true . I would buy there again in a heartbeat.
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by Thomas Hopkins
Both Chris and Patti, my service representatives, we're extremely knowledgeable and professional. My service was completed in a timely and workmanlike manner. Great service overall.
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by Mark Watry
Easily 5 stars. Great experience.
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by Dustin Denny
The staff was very polite and professions. Unfortunately, the prices quoted for a battery and filter replacement were so inflated, I ended up going elsewhere for the needed items (also receiving good service...and over $300 less cost for equal parts)
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by Vicki Tobin
Steve was awesome to work with on this deal! He took good care of us.
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by Steve Anderson
Shelly and her team continue to exceed my expectations. The whole team remains resolute to solve the issues with my vehicle.
Posted on cars.com by mjfltru
Always great service!!! Sergio is the best salesman. He deserves a raise!! Thank you all!
Posted on cars.com by JALEN0129
The entire staff was very accommodating. Everyone introduced themselves, offered to help any way they could. I walked out a happy satisfied customer. I will go back again when I need another vehicle! Thanks everyone, you were all welcoming and accommodating!
Posted on cars.com by GINNY Lenderman
Had an oil change/tire rotation done as required per mileage. Couldn't be happier with the work and customer service. Patty Ostergard is the reason I stay at Palmen Racine
Posted on cars.com by dan201978
The dealership is clean, friendly, always able to get in for whatever maintenance is needed for my Jeep.
Posted on cars.com by webbamy07
Prompt friendly service-was ready very quick explained needed services Called me right away when Jeep was done
Posted on cars.com by HAWAIIANGUIN
Great service. Nice people. Clean environment. Easy to schedule. Convenient location. And very good coffee !
Posted on cars.com by tom
Fantastic support and customer service from Todd. He was very helpful with questions and provided direct contact information for follow-up. My go to dealer for my Pacifica!
Posted on cars.com by KALLEEN.BRUCH
Everything was great as usual. Patti always makes me feel valued and appreciated as a customer. I highly recommend Palmen in Racine for all service and sales needs.
Posted on cars.com by Brink
Patti in service takes care of us and always on time and done right in clean facilities.
Posted on cars.com by awallat300
Great and fast service. Easy to book and well documented. Great waiting facilities with snacks!
Posted on cars.com by pedro5511
Very clean and professional. The person I had was just stating. If l had a question and he couldn't answer he apologized and got help.
Posted on cars.com by DAVESUPRAK
Have all the service work on our Grand Cherokee performed at Palmen. Have always dealt with Patti. No complaints. The Service Department is the main reason we buy our cars ( last 4 Jeeps ) at Palmen,
Posted on cars.com by Road Runner
Service was top-notch, as always. Todd kept me up-to-date and the vehicle was ready when promised. Definitely would recommend.
Posted on cars.com by Loni1212
Very pleased with my experience with this dealership. My third Ram 1500 purchased from Palmen and have always been treated with respect and fairness.
Posted on cars.com by BOBWEDDEL
There, work ethic is on point. Getting work done from them is great and alway’s makes sure nothing goes wrong I would honestly send people who has a vehicle from the Palmen’s to go get the work done. It is definitely worth it.
Posted on cars.com by finleyr10
Todd was very pleasant to work with and he kept me informed as to what was going on.
Posted on cars.com by lazysusan78
The team at Palmen’s service department are always informative, helpful, and friendly. Their prices are very reasonable and I am confident in the quality of their work.
Posted on cars.com by Travelin_Gal
The whole process went very smooth, from the time we walked in, through the delivery. Communication with Bob was excellent.
Posted on cars.com by ABEL.T882
Service was well planned and finished promptly. A good explanation was provided following, with suggestions.
Posted on cars.com by fischbay
I won't recommend anyone buying from you as I never received any return communication on the problem I had with my jeep when delivered because the salesman made a mistake.
Posted on cars.com by URBWDLF
Palmen has always delivered top-notch customer service when dealing with my 2019 Ram Pickup.
Posted on cars.com by JACKIE.WYNN
Have been a loyal Palmen customer for over 20 years. I visited the dealership, and sat down with my salesman, after determining which specific model I wanted, we negotiated a price and picked up the car a few days later.
Posted on cars.com by LEONARD8
Palmen Dodge Chrysler Jeep of Racine has taken care of all my service needs, on my 2019 Jeep Grand Cherokee, with respect and quality workmanship i would recommend this dealership .
Posted on cars.com by dstika1
Tim is an excellent salesman. We haven't closed a deal yet due to other issues not relating to Palmen Even though they are an hour and half away from me, they earned my future business.
Posted on cars.com by Arnie
There was some contention when I got to the dealership. I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took care of me and was extremely customer friendly. I was very happy when I left the dealership.
Posted on cars.com by puzzlemaster
Everyone is great and so pleasant to work with. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff.
Posted on cars.com by mmarks
I was on my way to Door County WI. from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my service advisor along with everyone else at the dealership was truly amazing. Since I had to leave my truck up in Racine while I was back in St. Louis I never had any doubts that everything was going to be ok. I know that Autumn Roeder and this dealership went to bat for me to get the approval of a new engine from the extended warranty that I had on my truck and I am so thankful. Also a big shout out to Roger the mechanic who put the new engine in, it runs amazing. Thank again Jeff and Deanna
Posted on cars.com by gipperichpainting
Had an absolutely flawless and seamless experience leasing a new Grand Cherokee from Randy Rogers! In & out in about 2 hours, and everyone else that was part of the process was great too; Steve Scwhaab in Finance, Sales Manager Joshua Wampole, Used Car Manager Ron Ward, and lastly Eric Profahl, the porter who did an especially nice job of cleaning up my blacked out Grand Cherokee Altitude! Can't imagine buying or servicing my vehicles anywhere else but Palmen in Racine. Thank-you...
Posted on cars.com by Brink
Everyone was pleasant and there was no pressure. We felt we were treated fairly and were very pleased with the whole experience.
Posted on cars.com by Sgolds0759
Never disappointed, went out of their way to assure I was satisfied, & dealt with my car warranty.
Posted on cars.com by 1659ek
Very friendly, clean and timely. Tim was excellent in customer service and knowledgeable at his job
Posted on cars.com by vaughn_tawana
Love going there. People are friendly and the free snacks and coffee is good my kid liked it
Posted on cars.com by AYANNA4311
I was pleased with the service I received it was a very nice experience I was amazed there was water and snacks provided. And I was not bad time wise for waiting in the customer lounge. It was a very good experience.
Posted on cars.com by gbpackers1953
my last visit was a senior moment issue that patty rectified in 5 minutes.good job
Posted on cars.com by Fireball
I deal with Patti. I trust her. I have been servicing my vehicles here for over 20 years.
Posted on cars.com by SBALCEREK
WALLY did a wonderful job writing up everything and your service technician did a great job and got the job done early very pleased thank you again
Posted on cars.com by MECSEPELLA
Patty is amazing. I. Called same day and got in for oil change and tire rotation. Talked to somebody else and they stated no openings until following Wed. She is the bomb.
Posted on cars.com by shehn44
All looks great! Patti is easy to work with, professional and attentive to your needs. She is a keeper!
Posted on cars.com by Chuck
Been taking my vehicle to palmen in Kenosha for over 2 years and they couldn’t tell me what the problem was with my vehicle. Take it to palmen in Racine 1 time and they were able to find the issue. Thank you so much for your service! Will be bringing my vehicle back for any maintenance in the future.
Posted on cars.com by jackiemarin90
The personnel were friendly and professional. The waiting area was very nice and made the wait easy to deal with
Posted on cars.com by james.aceto
Randy was very nice & cordial. He helped me through buying my gorgeous truck!!! He was attentive to my needs.
Posted on cars.com by MRSKIMTURNER71
The issue with my vehicle keeps reoccuring, this is the second time it's in for the problem
Posted on cars.com by Fireball
Very thorough and tested multiple fixes with out success. Determined the need for replacement parts and ordered them. Will let me know when they arrive.
Posted on cars.com by dcxredx
Everyone is always very helpful, considerate, and explains thing well. Wally got the the tire problem right away, and it was taken care of that afternoon. Tim Krikau took us home so we could wait there and come back later to get the car. Patti is always excellent to work with as well.
Posted on cars.com by KVANDERBRUG
Patti was very pleasant and explained everything. When I told her I couldn't get the repairs done outside of the oil change because I couldn't reach my mom, she wasn't upset she was ok with that.
Posted on cars.com by BABYWESLEY1009
great salesman Matt collins i had great service from him ! i like him a lot great attitude
Posted on cars.com by TCHAMBASIAN
Very professional! Explained everything being done, very efficient. Staff also very friendly! Definitely would recommend!
Posted on cars.com by DZPOELMANN
Chuck Schovain is a great asset. He may be old school but customer service, communication and honesty he portrays gives me great confidence in doing business with Palmen
Posted on cars.com by Chuck
Took care of what needed to get done. Got it done in fhe same day.
Posted on cars.com by andrew_kaestner
Patti Ostergaard, Service Advisor, always provides excellent customer service; and she is always in the know about the service my car has had in the past and timing for when service is needed for the vehicle. It is a pleasure working with her; and I believe she is an asset to the Service Team and the Palmen dealership. The Service Center and Customer Lounge are always clean; and all staff members are professional and courteous.
Posted on cars.com by KUHLMAN2008
The sales team is great I deal with Tom or Vince. Service has always been fair as well. The parts team is also very helpful.
Posted on cars.com by todd7440
Tom, Jake and Mark were all wonderful ambassadors for my car-buying experience. I feel like they were fair and friendly.
Posted on cars.com by IHMKEC13
Patti is fantastic to deal with. Great with updates on vehicle progress on a longer repair.
Posted on cars.com by DRIEKKOFF
Quick in and out for basic services, nice to have water and snacks while you wait too. :)
Posted on cars.com by tpusch0
Quick in and out for basic services, nice to have water and snacks while you wait too. :)
Posted on cars.com by denises846
Great service, Pat was great and very qiuck on working on a deals.. ill go back for sure. Thanks Palmen
Posted on cars.com by RNSNOWBALL
Phenomenal service. I am only using more words because the application ask for more. This dealership has treated all the photos we well and does right now and have phenomenal service.
Posted on cars.com by pastorhargrove
Patty in the service department is next level amazing. She goes above and beyond. Patty is the reason I purchased another new vehicle from Palmen Racine.
Posted on cars.com by dan201978
They got my recall service done quickly and they are very nice people. Thank you.
Posted on cars.com by earthgirl1964
Service department was very knowledgeable and helpful. Great Customer Service both on the phone and in person.
Posted on cars.com by slwerve
Tim/ Patti in service was extremely helpful in getting my repairs done in a timely manner. They kept me the loop every step of the way.
Posted on cars.com by qdbrown1
Patti is super and has always been very knowledgable and helpful to me. Service performed well and quickly.
Posted on cars.com by acetocoleen
Good service on my vehicle with the last issue. took a few days for the parts but as soon as they arrived the repair was done.
Posted on cars.com by ddstillman50
Tim in service was extremely helpful in getting my repairs done in a timely manner. He kept me the loop every step of the way. Highly recommended.
Posted on cars.com by randymarvin
Friendly , prompt and professional service . Concerns assessed and addressed . Highly recommend this location for routine maintenance and service . Very nice waiting area.
Posted on cars.com by Gordy
It was close to home. The dealer was good. Very informative and answered any questions we had.
Posted on cars.com by DHOUSEALTON
,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job
Posted on cars.com by paulbarb
We have purchased & have service on our vehicles for about 25 yrs. Patti in service dept is awesome & very professional. Love seeing her when I get my oil change.
Posted on cars.com by vickialtergott
Had issue with my Dodge Grand Caravan paint , they had paint issue fixed to my complete satisfaction, service writer Wally Clark handled it very well, thanks
Posted on cars.com by dweber3703
Palmen of Racine has not disappointed! Patti is the absolute best. No matter what is going on around her she keeps a smile on her face and a friendly demeanor. You've got my business for good!
Posted on cars.com by jessimica06
Fast and friendly service every time. I would recommend this dealership and this service department to everybody.
Posted on cars.com by JP13
I always have a good experience at Palmen. They take very good care of my Jeep.
Posted on cars.com by dawn.schubert
My salesman, Sergio, was kind, helpful, friendly and understanding. He worked hard to get me in my vehicle quickly and communicated with me through the whole process.
Posted on cars.com by ALLISONKORTE
They were friendly. Location was convenient. Waiting area was comfortable. Facility was clean. Good place to go.
Posted on cars.com by akerscher8323
Patty was very nice and made the whole service interaction quick and easy. The prices were better than I was expecting.
Posted on cars.com by hansen135.ch
Patty is the very best. Returns phone calls. always has a smile willing to help with any question you have. She is one of your best assets.
Posted on cars.com by peaches_43614
It was very clean, and everyone was super nice and helpful! I worked with Tim Delord, and Ive never had such a great experience. He went through everything and explained things enough for me to understand what was going on.
Posted on cars.com by Am3
This is the second time I have purchased from this dealership and am very pleased with their customer service. I recommend working with Bob Zeihen at Palmen.
Posted on cars.com by ELK082880
Always great service, washed my vehicle when done and kept me informed of progress or any additional issues that needed to be addressed.
Posted on cars.com by dcxredx
Very nice and friendly service staff! A one. Came for oil change and tire rotation.
Posted on cars.com by shphd57
Patty does a great job and knows the in and outs on the vehicles. she always has smiles and knows you by name
Posted on cars.com by Fireball
Always honest, always efficient. Working with Patti is a breath of fresh air! Professional and easy to talk to!
Posted on cars.com by Lu
The people at Palmen (Nick) did a great job of getting my new Gladiator ready and explaining the features. They have followed up with me three additional times to ensure everything is OK and answer any questions I have.
Posted on cars.com by smilligan0
Tim was very professional, friendly and informative about my Jeep. The dealership had a clean waiting area with coffee plus snacks. The Service Group completed the work in a timely manner and provided a car wash at the end of servicing my Jeep. Thank you.
Posted on cars.com by Pete
Great service. Worked as fast as they could and kept me updated with my service.
Posted on cars.com by akvile.petrauskaite19
Friendly greeting. Honest about what service was needed. Shuttle is very handy so I don’t have to bother friends or family for a ride. Completed in a reasonable amount of time.
Posted on cars.com by mary.helgerson
Patti in service is always spot from setting up my appointments when it’s convenient for me to getting me in and out of the dealership on time. Patti is not a pushy in adding extra service like most others there at Palman. I refer friends and family to Patti and only Patti. Keep up the good work Patti and I will continue to return for my service.
Posted on cars.com by rsides
Service what great as usual, as was Patti! in and out very quickly, and they even tossed in a car wash to boot. Keeps me coming back for all my service needs. Thank-you!
Posted on cars.com by Brink
Great experience, was able to find the truck I wanted even with limited inventory. I have been a Palmen customer for nearly 20 years and will be for life
Posted on cars.com by rickcarlson68
Patti is terrific. She is professional from start to finish. Even though I didn’t buy my Jeep from Palmer they will always do the service
Posted on cars.com by Tcerny
Very Professional, friendly. Waiting area clean. Provided coffee, snacks. Cashier was extremely friendly. Completed job in a timely manner. A car wash is provided at the end of servicing your vehicle.
Posted on cars.com by chuckjsr
They keep you updated on what is happening to your car & I like that they offer a car wash once they are done servicing you car.
Posted on cars.com by cheryl-koch
Easy to make an appointment. Fast check in. Quick and friendly service. Comfortable waiting area. The service representative explained everything clearly. Offered a free car wash and brought my Jeep to the front door when it was ready.
Posted on cars.com by BRIANCHRISTENSEN73
good experience. referred my dad and a friend to Randy. Glad the dealership was still honoring the Chrysler employee discounts. Randy is a good source of information so again, i would refer people to him.
Posted on cars.com by kelly.hansen
Good experience overall. I would be back to purchase another vehicle in the near future if need be. I’m super happy with my Jeep.
Posted on cars.com by TRON194111
I knew what I wanted, and they worked with me patiently to help me get exactly what I wanted. They even delivered it early. Great experience!
Posted on cars.com by suzanne.naker
Very Professional, Friendly, Welcoming, Informative and Nice Thank You to Everyone who we worked with. We will definitely recommend this dealership to our friends and family
Posted on cars.com by SARACE
Simply a friendly professional experience. Received promptly. A thorough review of my service visit was made. I had a complete understanding, and knowledge of cost before service started.
Posted on cars.com by unclejohnbartell
Patti Ostergaard consistently goes above and beyond in customer service! My visit today was just an oil change and tire rotation. The dealership and service area was immaculate and full of cars - which was great to see again! Shuttle driver was prompt and friendly.
Posted on cars.com by 2020 RAM
Shelly and her team continue to exceed my expectations. The whole team remains resolute to solve the issues with my vehicle.
Posted on DealerRater by mjfltru
Always great service! !! Sergio is the best salesman. He deserves a raise!! Thank you all!
Posted on DealerRater by JALEN0129
The entire staff was very accommodating. Everyone introduced themselves, offered to help any way they could. I walked out a happy satisfied customer. I will go back again when I need another vehicle! Thanks everyone, you were all welcoming and accommodating!
Posted on DealerRater by GINNY Lenderman
Had an oil change/tire rotation done as required per mileage. Couldn't be happier with the work and customer service. Patty Ostergard is the reason I stay at Palmen Racine
Posted on DealerRater by dan201978
The dealership is clean, friendly, always able to get in for whatever maintenance is needed for my Jeep.
Posted on DealerRater by webbamy07
Prompt friendly service-was ready very quick explained needed services Called me right away when Jeep was done
Posted on DealerRater by HAWAIIANGUIN
Todd did a great job, explained the recall fully.
The driver was a good guy, friendly!
Posted on DealerRater by dhilinske
Great service. Nice people. Clean environment. Easy to schedule. Convenient location. And very good coffee !
Posted on DealerRater by tom
Fantastic support and customer service from Todd. He was very helpful with questions and provided direct contact information for follow-up. My go to dealer for my Pacifica!
Posted on DealerRater by KALLEEN.BRUCH
Everything was great as usual. Patti always makes me feel valued and appreciated as a customer. I highly recommend Palmen in Racine for all service and sales needs.
Posted on DealerRater by Brink
Patti in service takes care of us and always on time and done right in clean facilities.
Posted on DealerRater by awallat300
Great and fast service. Easy to book and well documented. Great waiting facilities with snacks!
Posted on DealerRater by pedro5511
Very clean and professional. The person I had was just stating. If l had a question and he couldn't answer he apologized and got help.
Posted on DealerRater by DAVESUPRAK
Have all the service work on our Grand Cherokee performed at Palmen.
Have always dealt with Patti.
No complaints.
The Service Department is the main reason we buy our cars ( last 4 Jeeps ) at Palmen,
Posted on DealerRater by Road Runner
Service was top-notch, as always. Todd kept me up-to-date and the vehicle was ready when promised. Definitely would recommend.
Posted on DealerRater by Loni1212
Very pleased with my experience with this dealership. My third Ram 1500 purchased from Palmen and have always been treated with respect and fairness.
Posted on DealerRater by BOBWEDDEL
There, work ethic is on point. Getting work done from them is great and alway’s makes sure nothing goes wrong I would honestly send people who has a vehicle from the Palmen’s to go get the work done. It is definitely worth it.
Posted on DealerRater by finleyr10
Todd was very pleasant to work with and he kept me informed as to what was going on.
Posted on DealerRater by lazysusan78
The team at Palmen’s service department are always informative, helpful, and friendly. Their prices are very reasonable and I am confident in the quality of their work.
Posted on DealerRater by Travelin_Gal
The whole process went very smooth, from the time we walked in, through the delivery. Communication with Bob was excellent.
Posted on DealerRater by ABEL.T882
Service was well planned and finished promptly. A good explanation was provided following, with suggestions.
Posted on DealerRater by fischbay
I won't recommend anyone buying from you as I never received any return communication on the problem I had with my jeep when delivered because the salesman made a mistake.
Posted on DealerRater by URBWDLF
Palmen has always delivered top-notch customer service when dealing with my 2019 Ram Pickup.
Posted on DealerRater by JACKIE.WYNN
Have been a loyal Palmen customer for over 20 years. I visited the dealership, and sat down with my salesman, after determining which specific model I wanted, we negotiated a price and picked up the car a few days later.
Posted on DealerRater by LEONARD8
Palmen Dodge Chrysler Jeep of Racine has taken care of all my service needs, on my 2019 Jeep Grand Cherokee, with respect and quality workmanship i would recommend this dealership .
Posted on DealerRater by dstika1
There was some contention when I got to the dealership. I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took care of me and was extremely customer friendly. I was very happy when I left the dealership.
Posted on DealerRater by puzzlemaster
Everyone is great and so pleasant to work with. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff.
Posted on DealerRater by mmarks
I was on my way to Door County WI. from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my service advisor along with everyone else at the dealership was truly amazing. Since I had to leave my truck up in Racine while I was back in St. Louis I never had any doubts that everything was going to be ok. I know that Autumn Roeder and this dealership went to bat for me to get the approval of a new engine from the extended warranty that I had on my truck and I am so thankful. Also a big shout out to Roger the mechanic who put the new engine in, it runs amazing.
Thank again
Jeff and Deanna
Posted on DealerRater by gipperichpainting
Had an absolutely flawless and seamless experience leasing a new Grand Cherokee from Randy Rogers! In & out in about 2 hours, and everyone else that was part of the process was great too; Steve Scwhaab in Finance, Sales Manager Joshua Wampole, Used Car Manager Ron Ward, and lastly Eric Profahl, the porter who did an especially nice job of cleaning up my blacked out Grand Cherokee Altitude! Can't imagine buying or servicing my vehicles anywhere else but Palmen in Racine. Thank-you...
Posted on DealerRater by Brink
Everyone was pleasant and there was no pressure. We felt we were treated fairly and were very pleased with the whole experience.
Posted on DealerRater by Sgolds0759
Never disappointed, went out of their way to assure I was satisfied, & dealt with my car warranty.
Posted on DealerRater by 1659ek
Love going there. People are friendly and the free snacks and coffee is good my kid liked it
Posted on DealerRater by AYANNA4311
Very friendly, clean and timely. Tim was excellent in customer service and knowledgeable at his job
Posted on DealerRater by vaughn_tawana
I was pleased with the service I received it was a very nice experience I was amazed there was water and snacks provided. And I was not bad time wise for waiting in the customer lounge. It was a very good experience.
Posted on DealerRater by gbpackers1953
my last visit was a senior moment issue that patty rectified in 5 minutes.good job
Posted on DealerRater by Fireball
WALLY did a wonderful job writing up everything and your service technician did a great job and got the job done early very pleased thank you again
Posted on DealerRater by MECSEPELLA
I deal with Patti. I trust her. I have been servicing my vehicles here for over 20 years.
Posted on DealerRater by SBALCEREK
Patty is amazing. I. Called same day and got in for oil change and tire rotation. Talked to somebody else and they stated no openings until following Wed. She is the bomb.
Posted on DealerRater by shehn44
All looks great! Patti is easy to work with, professional and attentive to your needs. She is a keeper!
Posted on DealerRater by Chuck
Been taking my vehicle to palmen in Kenosha for over 2 years and they couldn’t tell me what the problem was with my vehicle. Take it to palmen in Racine 1 time and they were able to find the issue. Thank you so much for your service! Will be bringing my vehicle back for any maintenance in the future.
Posted on DealerRater by jackiemarin90
The personnel were friendly and professional. The waiting area was very nice and made the wait easy to deal with
Posted on DealerRater by james.aceto
Randy was very nice & cordial. He helped me through buying my gorgeous truck!!! He was attentive to my needs.
Posted on DealerRater by MRSKIMTURNER71
The issue with my vehicle keeps reoccuring, this is the second time it's in for the problem
Posted on DealerRater by Fireball
Very thorough and tested multiple fixes with out success. Determined the need for replacement parts and ordered them. Will let me know when they arrive.
Posted on DealerRater by dcxredx
Everyone is always very helpful, considerate, and explains thing well. Wally got the the tire problem right away, and it was taken care of that afternoon. Tim Krikau took us home so we could wait there and come back later to get the car. Patti is always excellent to work with as well.
Posted on DealerRater by KVANDERBRUG
great salesman Matt collins i had great service from him ! i like him a lot great attitude
Posted on DealerRater by TCHAMBASIAN
Very professional! Explained everything being done, very efficient. Staff also very friendly! Definitely would recommend!
Posted on DealerRater by DZPOELMANN
Chuck Schovain is a great asset. He may be old school but customer service, communication and honesty he portrays gives me great confidence in doing business with Palmen
Posted on DealerRater by Chuck
Patti was very pleasant and explained everything. When I told her I couldn't get the repairs done outside of the oil change because I couldn't reach my mom, she wasn't upset she was ok with that.
Posted on DealerRater by BABYWESLEY1009
Patti Ostergaard, Service Advisor, always provides excellent customer service; and she is always in the know about the service my car has had in the past and timing for when service is needed for the vehicle. It is a pleasure working with her; and I believe she is an asset to the Service Team and the Palmen dealership. The Service Center and Customer Lounge are always clean; and all staff members are professional and courteous.
Posted on DealerRater by KUHLMAN2008
Took care of what needed to get done. Got it done in fhe same day.
Posted on DealerRater by andrew_kaestner
The sales team is great I deal with Tom or Vince. Service has always been fair as well. The parts team is also very helpful.
Posted on DealerRater by todd7440
Tom, Jake and Mark were all wonderful ambassadors for my car-buying experience. I feel like they were fair and friendly.
Posted on DealerRater by IHMKEC13
Patti is fantastic to deal with. Great with updates on vehicle progress on a longer repair.
Posted on DealerRater by DRIEKKOFF
Quick in and out for basic services, nice to have water and snacks while you wait too. :)
Posted on DealerRater by tpusch0
Quick in and out for basic services, nice to have water and snacks while you wait too. :)
Posted on DealerRater by denises846
Great service, Pat was great and very qiuck on working on a deals.. ill go back for sure. Thanks Palmen
Posted on DealerRater by RNSNOWBALL
Phenomenal service. I am only using more words because the application ask for more. This dealership has treated all the photos we well and does right now and have phenomenal service.
Posted on DealerRater by pastorhargrove
Patty in the service department is next level amazing. She goes above and beyond. Patty is the reason I purchased another new vehicle from Palmen Racine.
Posted on DealerRater by dan201978
They got my recall service done quickly and they are very nice people. Thank you.
Posted on DealerRater by earthgirl1964
Service department was very knowledgeable and helpful. Great Customer Service both on the phone and in person.
Posted on DealerRater by slwerve
Tim/ Patti in service was extremely helpful in getting my repairs done in a timely manner. They kept me the loop every step of the way.
Posted on DealerRater by qdbrown1
Tim in service was extremely helpful in getting my repairs done in a timely manner. He kept me the loop every step of the way. Highly recommended.
Posted on DealerRater by randymarvin
Patti is super and has always been very knowledgable and helpful to me. Service performed well and quickly.
Posted on DealerRater by acetocoleen
Good service on my vehicle with the last issue. took a few days for the parts but as soon as they arrived the repair was done.
Posted on DealerRater by ddstillman50
It was close to home. The dealer was good. Very informative and answered any questions we had.
Posted on DealerRater by DHOUSEALTON
Friendly , prompt and professional service . Concerns assessed and addressed . Highly recommend this location for routine maintenance and service . Very nice waiting area.
Posted on DealerRater by Gordy
,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job,Great job
Posted on DealerRater by paulbarb
We have purchased & have service on our vehicles for about 25 yrs. Patti in service dept is awesome & very professional. Love seeing her when I get my oil change.
Posted on DealerRater by vickialtergott
Had issue with my Dodge Grand Caravan paint , they had paint issue fixed to my complete satisfaction, service writer Wally Clark handled it very well, thanks
Posted on DealerRater by dweber3703
Palmen of Racine has not disappointed! Patti is the absolute best. No matter what is going on around her she keeps a smile on her face and a friendly demeanor. You've got my business for good!
Posted on DealerRater by jessimica06
Fast and friendly service every time. I would recommend this dealership and this service department to everybody.
Posted on DealerRater by JP13
They were friendly. Location was convenient. Waiting area was comfortable. Facility was clean. Good place to go.
Posted on DealerRater by akerscher8323
I always have a good experience at Palmen. They take very good care of my Jeep.
Posted on DealerRater by dawn.schubert
My salesman, Sergio, was kind, helpful, friendly and understanding. He worked hard to get me in my vehicle quickly and communicated with me through the whole process.
Posted on DealerRater by ALLISONKORTE
Patty was very nice and made the whole service interaction quick and easy. The prices were better than I was expecting.
Posted on DealerRater by hansen135.ch
Patty is the very best. Returns phone calls. always has a smile willing to help with any question you have. She is one of your best assets.
Posted on DealerRater by peaches_43614
It was very clean, and everyone was super nice and helpful! I worked with Tim Delord, and Ive never had such a great experience. He went through everything and explained things enough for me to understand what was going on.
Posted on DealerRater by Am3
This is the second time I have purchased from this dealership and am very pleased with their customer service.
I recommend working with Bob Zeihen at Palmen.
Posted on DealerRater by ELK082880
Always great service, washed my vehicle when done and kept me informed of progress or any additional issues that needed to be addressed.
Posted on DealerRater by dcxredx
Very nice and friendly service staff! A one. Came for oil change and tire rotation.
Posted on DealerRater by shphd57
Always honest, always efficient. Working with Patti is a breath of fresh air! Professional and easy to talk to!
Posted on DealerRater by Lu
Patty does a great job and knows the in and outs on the vehicles. she always has smiles and knows you by name
Posted on DealerRater by Fireball
The people at Palmen (Nick) did a great job of getting my new Gladiator ready and explaining the features. They have followed up with me three additional times to ensure everything is OK and answer any questions I have.
Posted on DealerRater by smilligan0
Tim was very professional, friendly and informative about my Jeep. The dealership had a clean waiting area with coffee plus snacks. The Service Group completed the work in a timely manner and provided a car wash at the end of servicing my Jeep. Thank you.
Posted on DealerRater by Pete
Great service. Worked as fast as they could and kept me updated with my service.
Posted on DealerRater by akvile.petrauskaite19
Friendly greeting. Honest about what service was needed. Shuttle is very handy so I don’t have to bother friends or family for a ride. Completed in a reasonable amount of time.
Posted on DealerRater by mary.helgerson
Patti in service is always spot from setting up my appointments when it’s convenient for me to getting me in and out of the dealership on time. Patti is not a pushy in adding extra service like most others there at Palman. I refer friends and family to Patti and only Patti.
Keep up the good work Patti and I will continue to return for my service.
Posted on DealerRater by rsides
Service what great as usual, as was Patti! in and out very quickly, and they even tossed in a car wash to boot. Keeps me coming back for all my service needs. Thank-you!
Posted on DealerRater by Brink
Great experience, was able to find the truck I wanted even with limited inventory. I have been a Palmen customer for nearly 20 years and will be for life
Posted on DealerRater by rickcarlson68
Patti is terrific. She is professional from start to finish. Even though I didn’t buy my Jeep from Palmer they will always do the service
Posted on DealerRater by Tcerny
Very Professional, friendly. Waiting area clean. Provided coffee, snacks. Cashier was extremely friendly. Completed job in a timely manner. A car wash is provided at the end of servicing your vehicle.
Posted on DealerRater by chuckjsr
They keep you updated on what is happening to your car & I like that they offer a car wash once they are done servicing you car.
Posted on DealerRater by cheryl-koch
Good experience overall. I would be back to purchase another vehicle in the near future if need be. I’m super happy with my Jeep.
Posted on DealerRater by TRON194111
Easy to make an appointment. Fast check in. Quick and friendly service. Comfortable waiting area. The service representative explained everything clearly. Offered a free car wash and brought my Jeep to the front door when it was ready.
Posted on DealerRater by BRIANCHRISTENSEN73
good experience. referred my dad and a friend to Randy. Glad the dealership was still honoring the Chrysler employee discounts. Randy is a good source of information so again, i would refer people to him.
Posted on DealerRater by kelly.hansen
Very Professional, Friendly, Welcoming, Informative and Nice
Thank You to Everyone who we worked with.
We will definitely recommend this dealership to our friends and family
Posted on DealerRater by SARACE
I knew what I wanted, and they worked with me patiently to help me get exactly what I wanted. They even delivered it early. Great experience!
Posted on DealerRater by suzanne.naker
Simply a friendly professional experience. Received promptly. A thorough review of my service visit was made. I had a complete understanding, and knowledge of cost before service started.
Posted on DealerRater by unclejohnbartell
Patti Ostergaard consistently goes above and beyond in customer service! My visit today was just an oil change and tire rotation. The dealership and service area was immaculate and full of cars - which was great to see again! Shuttle driver was prompt and friendly.
Posted on DealerRater by 2020 RAM